0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
7 days ago
kazibora.co.tz
7 Applied 5 Pro Applied
The Head of Tax and Compliance will lead the strategic management of all tax-related matters and ensure the organization adheres to all local and international regulations. This senior role involves designing and implementing robust tax strategies to minimize risks while ensuring full compliance with the Tanzania Revenue Authority (TRA) and other regulatory bodies. You will serve as the primary point of contact for external audits and regulatory inquiries.
In addition to technical tax oversight, you will be responsible for building a culture of compliance across the organization. This includes training staff on regulatory requirements, monitoring internal controls, and staying ahead of changes in legislation that may impact the business. As a key advisor to the executive team, you will provide high-level insights on the tax implications of business decisions and long-term expansion plans.
Key Requirements
Bachelor's degree in Finance, Accounting, Law, or a related field.
Post-graduate qualification in Tax Management or a professional certification (CPA/ACCA).
Minimum 7 years of professional experience in tax and compliance.
Deep understanding of Tanzanian Tax Laws and International Tax Standards.
Proven experience in managing complex tax audits and TRA relations.
0 Negotiable or Not Mentioned
Tanzania
7 days ago
firsthousing.co.tz
33 Applied 23 Pro Applied
First Housing Tanzania is seeking experienced Relationship Officers and Managers to join their dynamic team. The successful candidates will be responsible for managing and growing a portfolio of clients by providing exceptional service and expert advice on a wide range of banking products. This role requires a professional who is deeply familiar with the banking landscape and can effectively communicate value propositions to both existing and potential customers. Key responsibilities include maintaining strong relationships with clients, understanding their financial goals, and recommending appropriate banking solutions to help them achieve those objectives. Applicants must have a minimum of three years of experience in customer relationship management and a thorough understanding of the financial sector. The role demands proactive engagement and a commitment to delivering high-quality results in a competitive market.
Key Requirements
Minimum of 3 years of experience in customer relationship management within the banking sector.
Extensive knowledge and understanding of various banking products and financial services.
Proven ability to build and maintain long-term professional relationships with clients.
Strong analytical skills to assess client needs and provide tailored financial solutions.
Excellent verbal and written communication skills in English and preferably Swahili.
0 Negotiable or Not Mentioned
Tanzania
8 days ago
selectglobal.co.in
7 Applied 5 Pro Applied
We are looking for an experienced customer service leader to build and scale a high-performing Customer Success function for a fast-growing device financing business. This role is pivotal in shaping the customer experience strategy from the ground up, ensuring that clients receive top-tier support and value throughout their journey with the company. The successful candidate will be responsible for defining the operational roadmap and creating a culture of excellence within the support team. The successful candidate will oversee large-scale call center operations and drive operational excellence across multiple touchpoints. You will work closely with other departments to align customer success initiatives with broader business goals, leveraging your analytical skills to improve service delivery and customer retention in the competitive fintech landscape of Tanzania. This position offers a unique opportunity to lead a critical business unit during a period of rapid expansion and high impact.
Key Requirements
7+ years' experience in Customer Success, Customer Care, Contact Center, or Service Operations
3+ years in a leadership role
Proven experience managing and scaling large call center operations
Background in fintech, banking, telecom, PAYGO, e-commerce, or technology companies
Strong leadership and analytical skills
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
8 days ago
eximbank.co.tz
10 Applied 7 Pro Applied
The IT Service Delivery Manager at Exim Bank (T) Ltd is a pivotal role focused on ensuring the seamless delivery of information technology services across the organization. This position requires overseeing critical IT service management functions, including incident management, access management, and change management, while maintaining high standards of user support and service continuity. The successful candidate will lead the resolution of user issues across various channels, ensure compliance with internal governance frameworks, and work closely with cross-functional teams to optimize operational efficiency. Additionally, the role involves proactive monitoring of servers, networks, and applications to mitigate system disruptions in real-time. The Senior Manager will be responsible for managing the Change Advisory Board (CAB) processes, conducting impact analyses, and ensuring that all IT changes align with regulatory standards. By fostering collaboration between system administrators, network engineers, and development teams, the role ensures that IT infrastructure remains secure and responsive to the needs of the banking sector.
Key Requirements
Degree in Information Systems, Computer Engineering, or Business Administration.
Strong analytical thinking and proactive problem-solving abilities.
Possession of ITIL certifications is considered a significant advantage.
Extensive experience managing large project teams including third-party vendors.
In-depth understanding of customer segments and relevant telecom products.
0 Negotiable or Not Mentioned
Tanzania
12 days ago
boatanzania.co.tz
8 Applied 2 Ultra Applied
The Branch Performance & Sales Coordination (Senior Manager) role at BANK OF AFRICA is a strategic leadership position within the Commercial Banking department. The successful candidate will be responsible for overseeing branch sales performance, digital sales initiatives, and balance sheet growth. This role involves maximizing revenues for retail segments, both non-funded income (NFI) and funded income, to achieve the overall retail budget. The manager will develop and execute plans to expand the customer base and introduce new products or agents to boost business operations.
Key duties include translating corporate goals into departmental objectives, driving retail activities through networking, and managing both group and local retail campaigns. The Senior Manager will take a leading role in negotiating contracts, promoting customer dialogue, and maintaining a growth path for the assigned portfolio in alignment with the bank's strategic plan. Additionally, the role encompasses risk management, monthly performance reporting, and the development of training programs for branch staff to enhance capacity and service quality across the network.
Key Requirements
A university degree in either Commerce, Finance, Marketing or Business Administration
Minimum of 6 years of experience in the Banking Business sector
Proven selling and networking skills with the ability to expand customer base
Strong negotiation and organizational skills for high-level contract management
Excellent customer service skills and a commitment to quality service delivery
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
12 days ago
gmail.com
12 Applied 8 Pro Applied
SmartJobsTanzania is looking for a qualified Female Finance Officer to join the team in Dar es Salaam. This role involves overseeing financial operations, managing budgets, and providing strategic financial advice to support business growth. The ideal candidate will have a solid background in finance and a keen eye for detail. The position requires a professional who can handle the dynamic environment of the financial sector in Tanzania's major commercial hub.
A key requirement for this position is a Bachelor’s degree and at least two years of experience, preferably within the telecom industry. The candidate will be responsible for ensuring financial transparency and efficiency while adhering to company policies and regulatory requirements. Qualified candidates are encouraged to submit their CVs for review, emphasizing any experience relevant to banking or telecommunications.
Key Requirements
Bachelor’s degree in Finance, Accounting, Banking and Finance, or a related discipline.
Minimum of 2 years of relevant working experience in finance or accounting.
Previous experience working within the telecommunications sector is highly preferred.
Strong analytical skills and ability to interpret complex financial data.
Proficiency in using financial management systems and advanced Excel.
0 Negotiable or Not Mentioned
Tanzania
12 days ago
diamondtrust.co.tz
14 Applied 10 Pro Applied
The Treasury FI & MM Dealer position at Diamond Trust Bank Tanzania is responsible for managing Fixed Income (FI) and Money Market (MM) activities. This involves the active trading of financial instruments to optimize the bank's liquidity position and manage interest rate risks. The dealer will stay abreast of market trends to ensure the bank remains competitive in its investment strategies.
Furthermore, the dealer will be tasked with maintaining strong relationships with other financial institutions and counterparties. Ensuring all trades are performed within the regulatory framework and internal risk limits is essential. This role is suited for an analytical professional with a high degree of integrity and a desire to contribute to the bank's financial stability.
Key Requirements
Bachelor's degree in Finance, Economics, Mathematics, or a related field.
Minimum 3 years of experience in Treasury dealing or Money Markets.
ACI Dealing Certificate is a mandatory requirement.
Strong understanding of Fixed Income and Money Market instruments.
Knowledge of local and international banking regulations.
0 Negotiable or Not Mentioned
Tanzania
12 days ago
diamondtrust.co.tz
7 Applied 5 Pro Applied
Diamond Trust Bank Tanzania is looking for an Officer – Treasury FX Sales to grow sales volumes and Treasury income. This role involves providing competitive FX pricing and bespoke Treasury solutions to a diverse client base. The successful candidate will manage client relationships and identify new business opportunities to expand the bank's market share.
The role requires close collaboration with traders and other sales teams to drive revenue growth. You will be expected to conduct ongoing market research and support the execution of the Treasury sales strategy. Excellent communication and a strong customer service orientation are vital to succeeding in this evolving work environment.
Key Requirements
Degree in Finance, Economics, Banking, Accounting, or a related field.
Minimum 3–5 years' experience in FX sales, Treasury, or relationship management.
ACI Dealing Certificate is a mandatory requirement.
Strong sales, communication, and interpersonal skills.
Deep knowledge of financial markets and Treasury operations.
0 Negotiable or Not Mentioned
Tanzania
12 days ago
diamondtrust.co.tz
15 Applied 11 Pro Applied
The Assistant Manager – Treasury FX Trader role at Diamond Trust Bank Tanzania focuses on driving foreign exchange trading revenue. The primary objective is the execution of spot, forward, and derivative transactions while effectively managing market risk within strictly approved limits. The candidate will monitor market developments and liquidity conditions to capitalize on trading opportunities.
In addition to technical execution, the role involves building and maintaining robust relationships with both local and international counterparties. The trader must ensure that all activities comply with national regulations and internal Treasury policies. This position is ideal for a proactive professional with a strong service ethic who can work independently in a fast-paced environment.
Key Requirements
Degree in Finance, Economics, Banking, Accounting, or a related field.
Strong knowledge of FX products and financial market instruments.
ACI Dealing Certificate is a mandatory requirement.
3–5 years' professional experience in Treasury or FX trading.
Proven experience in executing spot, forward, and derivative trades.
0 Negotiable or Not Mentioned
Tanzania
12 days ago
diamondtrust.co.tz
5 Applied 4 Pro Applied
Diamond Trust Bank Tanzania is seeking a qualified FX Sales & Governance Lead to join the Treasury department. The successful candidate will be responsible for leading treasury governance, ensuring regulatory compliance, and managing risks while supporting FX sales initiatives. This role involves structuring complex financial products such as FX, fixed income, and derivatives, as well as maintaining strong client engagement.
The position requires a strategic thinker who can develop and maintain Treasury policies and procedures. You will be tasked with ensuring all activities align with internal policies and external regulatory requirements, including AML and KYC. A high degree of integrity and leadership is essential for overseeing Treasury system governance and operational controls effectively.
Key Requirements
Bachelor's Degree in Finance, Economics, Business Administration, or related field.
Master's degree in a relevant discipline is preferred.
Professional certifications such as CFA or FRM are highly desirable.
ACI Dealing Certificate is a mandatory requirement.
Minimum 5 years' experience in Treasury with a focus on governance and compliance.