Best Talent Reach (BTR) Workforce Management (WFM) Specialist at Outsource Global Technologies Limited

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WORKFORCE MANAGEMENT (WFM) SPECIALIST @ OUTSOURCE GLOBAL TECHNOLOGIES LIMITED

0 Negotiable or Not Mentioned Nigeria, Abuja 25 days ago outsourceglobal.com 12 Applied 8 Pro Applied

Outsource Global Technologies Limited is looking for a detail-oriented Workforce Management (WFM) Specialist to join its contact center operations team in Abuja. The successful candidate will be responsible for developing and maintaining workforce forecasts and staffing plans, ensuring that schedules are perfectly aligned with service level targets. This role requires an analytical mind capable of monitoring real-time operational performance and staffing levels to maintain high efficiency.

Key responsibilities include tracking vital WFM metrics such as Service Level, Occupancy, Adherence, Shrinkage, and Forecast Accuracy. The specialist will collaborate extensively with various departments, including Operations, HR, Recruitment, QA, and Training, to identify staffing gaps and recommend corrective actions. Additionally, the role involves preparing daily, weekly, and monthly operational reports and supporting process improvement through reporting automation to optimize workforce productivity.

Key Requirements

2–5 years of experience in WFM, Contact Center Operations, Scheduling, or Capacity Planning. Bachelor's degree in a related field is highly preferred. Advanced proficiency in Microsoft Excel for complex data analysis and modeling. Strong analytical and problem-solving skills to identify and flag operational anomalies. Experience with BPO or customer support environments is considered a plus.
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ACCOUNTANT @ PROJECT1 CAREERS

0 Negotiable or Not Mentioned Nigeria, Port Harcourt 26 days ago gmail.com 13 Applied 9 Pro Applied

We are seeking a detail-oriented and experienced Accountant to join our finance team in Port Harcourt. This onsite role operates from Monday to Friday and focuses primarily on managing the accounts payable lifecycle, vendor relationships, and financial reconciliations. The ideal candidate will have substantial experience in project-based or oil and gas environments, ensuring that all remittances and payments are processed accurately and within compliance frameworks. The position requires a professional who can maintain meticulous financial records while supporting broader reporting activities. You will be expected to resolve vendor discrepancies efficiently and contribute to the overall integrity of the company's financial operations. This role offers an opportunity to apply specialized accounting knowledge in a dynamic professional setting, requiring both independent work capacity and strong collaborative skills. Candidates will work closely with internal teams to ensure financial policies are upheld and documentation is properly maintained for auditing purposes.

Key Requirements

4–7 years relevant experience in accounting or finance roles with a focus on Accounts Payable. Extensive knowledge of accounts payable processes and end-to-end vendor management. Proven experience handling remittances, payments processing, and complex bank reconciliations. Advanced proficiency in accounting software and Microsoft Excel for data analysis and reporting. Strong attention to detail and a high degree of accuracy in financial reporting and record-keeping.
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QUALITY ASSURANCE OFFICER @ SMS ABUJA

0 Negotiable or Not Mentioned Nigeria, Abuja 33 days ago smsabuja.sch.ng 9 Applied 6 Pro Applied

As a School Quality Assurance (QA) Officer at SMS Abuja, you will be responsible for ensuring that educational institutions maintain high academic and operational standards. Your core role involves monitoring teaching quality, evaluating the implementation of the curriculum, and ensuring that all school activities align with national regulatory compliance and internal policies. You will drive continuous improvement through regular audits, stakeholder feedback, and detailed data analysis to boost the school's overall performance and reputation.

Your responsibilities include conducting systematic reviews of teaching techniques and classroom performance, as well as administrative procedures. You will be expected to collect and analyze performance data, preparing comprehensive reports for management that highlight areas for improvement. Furthermore, you will support instructors by providing training on effective teaching strategies and disseminating best practices to ensure the institution meets its academic goals and accreditation standards.

Key Requirements

Bachelor’s or Master’s Degree in Education, Quality Management, or a related field. Minimum of 3 to 18 years of experience in teaching or school management. Previous professional experience specifically in academic quality assurance. Strong proficiency in data analytics, evaluation, and reporting techniques. Deep understanding of national quality assurance frameworks and accreditation standards.
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ADMIN & OPERATIONS EXECUTIVE @ ALPHA ARETE ENERGIES LIMITED

0 Negotiable or Not Mentioned Nigeria, Port Harcourt 34 days ago alphaareteenergies.com 10 Applied 7 Pro Applied

Alpha Arete Energies Limited is seeking a dedicated and proactive Admin & Operations Executive to join our dynamic team in Port Harcourt. This multifaceted role requires a professional who can seamlessly integrate administrative excellence with strategic operational management. The successful candidate will be responsible for overseeing daily office workflows, coordinating procurement activities, and ensuring that all organizational processes run like a well-tuned engine. You will play a vital role in maintaining the structural integrity of our operations while supporting various departments to achieve company-wide objectives.

Beyond traditional administrative duties, this position focuses heavily on enhancing our digital visibility and driving sales through modern marketing channels. You will be expected to manage and grow our presence across major social media platforms such as LinkedIn, Instagram, and Facebook to foster professional connections and business growth. We are looking for a candidate who possesses a blend of analytical skills, particularly in Microsoft Excel, and the creative mindset needed for effective social media strategy. This is an excellent opportunity for a growth-oriented individual to contribute to the energy sector within Nigeria.

Key Requirements

Minimum of 2 years post-NYSC experience in a similar administrative or operational role. Proven experience in social media marketing and sales across LinkedIn, Instagram, and Facebook. Strong administrative skills with a focus on office management and documentation. Demonstrated expertise in procurement and supply chain coordination. High level of proficiency in Microsoft Office Suite, specifically Microsoft Excel for data management.
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PLANT MATERIALS MANAGER @ BUA FOODS PLC

0 Negotiable or Not Mentioned Nigeria, Kwara State 24 days ago buafoodsplc.com 13 Applied 9 Pro Applied

BUA Foods Plc is seeking a results-driven Plant Materials Manager to join the LASUCO team in Lafiagi, Kwara State. This critical role involves overseeing the uninterrupted availability of raw materials, engineering spares, consumables, chemicals, and operational supplies essential for factory and agricultural efficiency. The candidate will be responsible for driving inventory optimization and maintaining high warehouse efficiency to support business objectives.

The successful applicant will lead materials management operations, ensuring strong governance standards and operational excellence. Candidates must have significant experience in an FMCG or large-scale manufacturing environment, with a deep understanding of inventory control and ERP systems. The role demands a leader capable of delivering sustainable value and managing complex supply chain requirements across diverse operational areas within Nigeria. All operations are based in LASUCO, Lafiagi, Kwara State.

Key Requirements

Strong experience in materials management and warehouse operations. Proven track record in inventory control and stock optimization. Proficiency in ERP systems such as SAP or Oracle for supply chain tracking. Demonstrated leadership and team management skills in a manufacturing environment. Relevant experience within the FMCG or large-scale industrial sector.
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HEAD OF CARE+ ECOSYSTEM @ DEXME

0 Negotiable or Not Mentioned Nigeria 26 days ago aqmm-agency.com 5 Applied 4 Pro Applied

DEXME is building trust infrastructure for device financing in emerging markets, specifically targeting regions where millions of customers finance smartphones but lack trust in traditional financial institutions. We are seeking a Head of Care+ Ecosystem to act as a founding-level operational leader. This role is not just about managing a warranty department; it is about building a comprehensive ecosystem of trust around devices, including replacement, refurbishment, anti-fraud measures, and full lifecycle management. You will be responsible for scaling the department from its initial two members to a senior team of eight or more within the first 18 months. This position is based at our Dubai HQ and requires frequent business travel to our operational countries, including Nigeria, Kenya, Tanzania, Ghana, and Uganda. The ideal candidate will be a senior leader capable of building controllable operations and enforcing high discipline and standards in environments where paper processes and reality often differ. You must have a deep understanding of operational risks and the ability to manage people and complex logistics simultaneously. If you have a proven track record of solving fraud issues and managing service networks in emerging markets, we encourage you to apply and help us scale our infrastructure.

Key Requirements

Proven senior leadership experience in after-sales or service operations management. Expertise in building and scaling operational departments from the ground up. Deep knowledge of emerging markets, specifically in Africa or similar complex environments. Demonstrated ability to implement and enforce strict operational discipline and standards. Strong background in identifying and solving systemic fraud and operational risks.
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CRUSHER MANAGER @ DYNAMIC BIM ENGINEERS

0 Negotiable or Not Mentioned Nigeria 28 days ago dynamicbimengineers.com 12 Applied 8 Pro Applied

We are looking for a dedicated Crusher Manager to join our team in Nigeria. In this role, you will be responsible for the daily management of the crusher plant, ensuring that production targets are met efficiently and cost-effectively. The Crusher Manager oversees the extraction and processing of materials, ensuring that all output meets the specific requirements of our construction projects. You will be tasked with monitoring plant performance, managing a team of operators and laborers, and implementing strict safety protocols to prevent accidents and equipment failure.

As a key member of the Equipment and Plant Division, the Crusher Manager must have a strong background in heavy equipment and aggregate production. You will work closely with other department heads to ensure a steady supply of materials for our road and infrastructure projects. Candidates must demonstrate excellent problem-solving skills and the ability to work under pressure in a demanding industrial environment. Your expertise will be vital in maintaining the reliability and productivity of our crushing operations across Nigeria.

Key Requirements

At least 7 years of experience in crusher plant management or a similar role. Relevant technical certification or engineering degree. Proven experience in heavy equipment and large-scale infrastructure projects. Exceptional technical knowledge of crusher plant machinery and processes. Strong leadership skills with experience managing large operational teams.
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GROUP GENERAL MANAGER @ KENNEDIA CONSULTING

0 Negotiable or Not Mentioned Nigeria, Akwa Ibom 35 days ago kennediaconsulting.net 13 Applied 9 Pro Applied

A prestigious luxury hospitality group is seeking an experienced and visionary Group General Manager to lead the operations, growth, and strategic direction of its 5-star hotel portfolio. This high-profile role, based in Uyo, Akwa Ibom, offers an opportunity for both Nigerian and expatriate professionals with a track record of excellence in the luxury hospitality sector. The Group General Manager will be responsible for overseeing the entirety of the group's hotel operations, ensuring that the brand's prestigious standards are met and exceeded across every property.

In this strategic leadership position, you will drive operational excellence, profitability, and guest satisfaction while mentoring executive management teams. Your role will involve developing and implementing aggressive business growth strategies and revenue optimization initiatives to secure the group's market position. Additionally, you will oversee budgeting, financial performance, and cost management, ensuring all properties comply with international hospitality standards and local regulatory requirements. This is a full-time position dedicated to maintaining exceptional service delivery and a world-class guest experience.

Key Requirements

Bachelor’s degree in Hospitality Management, Business Administration, or a related field. A Master’s degree is considered a significant added advantage. Minimum of 15 years’ senior management experience specifically in luxury or 5-star hotel operations. Proven track record in multi-property or group hotel management is essential. Strong leadership and visionary skills with the ability to mentor executive teams.
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