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FRONT OFFICE MANAGER @ JAZ ADONIA

0 Negotiable or Not Mentioned Tanzania 6 days ago jazhotels.com 11 Applied 8 Pro Applied

Jaz Adonia is looking for a professional and organized Front Office Manager to lead our front-of-house operations. You will be the face of the hotel, ensuring that every guest receives a warm welcome and exceptional service throughout their stay. Your role involves managing the front desk, reservations, and guest relations teams to optimize room occupancy and guest satisfaction scores while adhering to Jaz Adonia's high standards.

You will play a crucial role in fostering a team environment that values innovation and guest-centric service. By managing daily administrative tasks and resolving guest issues promptly, you will help maintain our reputation for excellence. We invite passionate individuals who are ready to take the next step in their hospitality career to join our dynamic team in Tanzania.

Key Requirements

Tanzanian Nationals Only Minimum of 3 years' experience in a Front Office Manager or closely related managerial role Proven leadership and team management skills Strong communication and interpersonal abilities Relevant academic and professional qualifications in Hospitality Management
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RELATIONSHIP MANAGER @ EXIM BANK

0 Negotiable or Not Mentioned Tanzania, Arusha 6 days ago eximbank.co.tz 6 Applied 4 Pro Applied

Exim Bank is seeking a dedicated Relationship Manager to join its Retail department in Arusha. The primary objective of this role is to drive business growth by deepening relationships and managing both key and potential customers. The successful candidate will be responsible for the sales of liabilities, acquisitions, cash management, credit cards, and various retail products to maximize revenue and achieve specific sales targets. This position plays a critical role in the bank's mission to provide innovative banking solutions and superior customer service.

Key responsibilities include serving as the primary point of contact for a portfolio of customers, driving growth in CASA/FD and asset portfolios, and identifying cross-selling opportunities. The Relationship Manager will also work closely with branch managers to anticipate issues, offer professional solutions, and use referrals to expand the client base. Candidates must have a strong understanding of all products and services offered by Exim Bank to effectively serve clients and provide informed choices for their everyday banking needs.

Key Requirements

University degree in Business Administration or Economics and relevant professional qualifications in banking, finance, or marketing. Minimum of two years relevant working experience in a similar position within the banking sector. Computer literacy and knowledge of new evolving technology systems relevant to the financial industry. Ability to assess customer needs and develop or recommend products that suit those specific needs. Self-confident, ambitious, and willing to take on significant challenges in a competitive market.
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FOOD & BEVERAGE MANAGER @ JAZ ADONIA

0 Negotiable or Not Mentioned Tanzania 6 days ago jazhotels.com 7 Applied 5 Pro Applied

Jaz Adonia invites applications for the position of Food & Beverage Manager to direct and organize our culinary and bar services. You will be responsible for the profitability and operational efficiency of our dining outlets, ensuring that quality standards are upheld in food preparation, presentation, and service. This role involves menu planning, inventory management, and vendor negotiations, alongside maintaining strict adherence to health and safety standards.

A significant portion of this role focuses on team leadership and development, where you will provide guidance and training to F&B staff to deliver outstanding guest experiences. You will monitor market trends to introduce innovative dining concepts and ensure our offerings remain competitive and exciting. If you are a results-oriented professional with a passion for the food and beverage industry and a proven track record in management, we look forward to hearing from you.

Key Requirements

Tanzanian National Only. Minimum of 3 years' experience in a Food & Beverage Manager position or closely related managerial role. Extensive experience within the hospitality industry. Proven leadership and team management skills. Strong communication and interpersonal abilities.
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SECURITY MANAGER @ JAZ ADONIA

0 Negotiable or Not Mentioned Tanzania 6 days ago jazhotels.com 13 Applied 9 Pro Applied

Jaz Adonia is seeking a dynamic, passionate, and results-oriented Security Manager to join our growing team in Tanzania. In this role, you will be responsible for overseeing the safety and security of our guests, staff, and property while maintaining the highest standards of excellence. You will lead a dedicated team, implement effective security protocols, and ensure a secure environment that aligns with our brand's reputation for hospitality excellence.

As a leader within the organization, you will contribute to a culture that values professionalism, innovation, and teamwork. We are looking for an individual who is committed to operational excellence and possesses the leadership skills necessary to drive success in a fast-paced environment. This is an exceptional opportunity to advance your career with Jaz Adonia, where passion meets excellence in everything we do.

Key Requirements

Tanzanian Nationals Only Minimum of 3 years' experience in a Security Manager or closely related managerial role Proven leadership and team management skills Strong communication and interpersonal abilities Relevant academic and professional qualifications in security or related field
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SECURITY MANAGER @ JAZ ADONIA

0 Negotiable or Not Mentioned Tanzania 6 days ago jazhotels.com 11 Applied 8 Pro Applied

Jaz Adonia is seeking a dedicated Security Manager to oversee the comprehensive safety and security operations of our hospitality establishment. In this critical role, you will be responsible for developing and implementing strategic security plans, managing the security team, and ensuring the safety of all guests, employees, and assets. You will conduct regular risk assessments, monitor surveillance systems, and coordinate emergency response protocols to maintain a secure environment at all times.

As a key member of the management team, you will also focus on training staff in safety awareness and ensuring compliance with local laws and regulations. The successful candidate will possess strong leadership skills, exceptional problem-solving abilities, and a background in security management within the hospitality sector. Your commitment to excellence will help maintain Jaz Adonia's reputation as a safe and premier destination for guests.

Key Requirements

Tanzanian National Only. Minimum of 3 years' experience in a Security Manager position or closely related managerial role. Significant experience within the hospitality industry. Proven leadership and team management skills. Strong communication and interpersonal abilities.
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FRONT OFFICE MANAGER @ JAZ ADONIA

0 Negotiable or Not Mentioned Tanzania 6 days ago jazhotels.com 6 Applied 4 Pro Applied

We are looking for an experienced Front Office Manager to lead our reception and guest services team at Jaz Adonia. The Front Office Manager is responsible for the overall success of the front-of-house operations, ensuring that every guest receives a warm welcome and professional service throughout their stay. Your duties will include overseeing the check-in/check-out process, managing room inventory, and addressing any guest concerns or special requests with efficiency and grace.

Beyond daily operations, you will be tasked with recruiting, training, and motivating front office personnel to achieve high performance and service standards. You will collaborate with other departments, such as Housekeeping and Food & Beverage, to ensure a seamless guest experience. The ideal candidate will have a strong understanding of property management systems, excellent communication skills, and a passion for hospitality that reflects our core values of professionalism and excellence.

Key Requirements

Tanzanian National Only. Minimum of 3 years' experience in a Front Office Manager position or closely related managerial role. Hospitality industry background is mandatory. Proven leadership and team management skills. Strong communication and interpersonal abilities.
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RELATIONSHIP OFFICERS / MANAGERS @ FIRST HOUSING TANZANIA

0 Negotiable or Not Mentioned Tanzania 7 days ago firsthousing.co.tz 33 Applied 23 Pro Applied

First Housing Tanzania is seeking experienced Relationship Officers and Managers to join their dynamic team. The successful candidates will be responsible for managing and growing a portfolio of clients by providing exceptional service and expert advice on a wide range of banking products. This role requires a professional who is deeply familiar with the banking landscape and can effectively communicate value propositions to both existing and potential customers. Key responsibilities include maintaining strong relationships with clients, understanding their financial goals, and recommending appropriate banking solutions to help them achieve those objectives. Applicants must have a minimum of three years of experience in customer relationship management and a thorough understanding of the financial sector. The role demands proactive engagement and a commitment to delivering high-quality results in a competitive market.

Key Requirements

Minimum of 3 years of experience in customer relationship management within the banking sector. Extensive knowledge and understanding of various banking products and financial services. Proven ability to build and maintain long-term professional relationships with clients. Strong analytical skills to assess client needs and provide tailored financial solutions. Excellent verbal and written communication skills in English and preferably Swahili.
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CUSTOMER SERVICE MANAGER @ MARSJSSTD

0 Negotiable or Not Mentioned Tanzania, Zanzibar 7 days ago marsjssitd.co.tz 9 Applied 6 Pro Applied

A leading private hospital in Zanzibar is looking for an experienced and dynamic Customer Service Manager to lead and strengthen our patient service operations. With a high-volume patient flow of 300-400 customers daily, the manager will be responsible for overseeing the front office team and developing comprehensive customer service strategies and standards. You will be expected to monitor patient satisfaction closely and ensure that every individual receives exceptional service during their visit.

Beyond team supervision, the role involves training, mentoring, and evaluating staff to maintain high performance and service standards. You will handle escalated complaints professionally, prepare detailed reports on service trends, and work closely with hospital management to implement improvement initiatives. This leadership role is vital for fostering a positive, service-oriented culture that aligns with the hospital's values of excellence, integrity, and teamwork.

Key Requirements

Bachelor's Degree in Business Administration, Healthcare Management, or Public Relations. Minimum of 4-6 years of experience in customer service management. Proven experience within the healthcare or hospitality sectors. Strong leadership and team management skills to direct a front office team. Excellent communication, conflict resolution, and organizational abilities.
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FINANCE & ADMINISTRATION MANAGER @ THE EAST AFRICAN BUSINESS COUNCIL (EABC)

0 Negotiable or Not Mentioned Tanzania, Arusha 7 days ago eabc-online.com 12 Applied 8 Pro Applied

The East African Business Council (EABC) is seeking a dedicated and experienced Finance & Administration Manager to lead its financial operations and administrative functions. The role is pivotal in ensuring the organization maintains robust financial health, adheres to international accounting standards, and operates with maximum efficiency to support its mission of integrating the East African economy. The successful candidate will oversee budgeting, financial reporting, and audit preparations while providing strategic advice to senior management on resource allocation and fiscal sustainability. In addition to financial management, the candidate will be responsible for overseeing the administrative department, including human resources, procurement, and office operations. This includes developing and implementing administrative policies that align with the organization's goals and regional regulatory frameworks. The role requires a proactive leader capable of managing diverse teams and fostering a culture of accountability and excellence within the EABC headquarters and its regional initiatives.

Key Requirements

Bachelor’s degree in Finance, Accounting, Business Administration, or a related field. Professional certification such as CPA (T), ACCA, or an equivalent accounting qualification. Minimum of seven years of progressive experience in finance and administration management. Strong proficiency in using professional accounting software and ERP systems. Extensive knowledge of financial regulations and tax laws within the East African Community.
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RESERVATIONS MANAGER @ NUNGWI DREAMS BY MANTIS COLLECTION

0 Negotiable or Not Mentioned Tanzania, Zanzibar 7 days ago nungwidreams.com 6 Applied 4 Pro Applied

Nungwi Dreams by Mantis Collection is an exquisite 61-room 5-star beachfront resort located in the stunning area of Nungwi, Zanzibar. We are currently seeking a highly motivated and experienced Reservations Manager to join our dynamic team and oversee the booking operations of our luxury property. This role is essential for maintaining high occupancy levels and delivering exceptional service to our global clientele within the Mantis Collection, which is part of the Accor and Ennismore family. The successful candidate will be responsible for managing all reservation inquiries, utilizing Opera PMS on a daily basis, and overseeing OTA and channel manager platforms. We offer a competitive salary package along with on-duty accommodation and meals. This position requires a strategic thinker who can manage room inventory effectively while ensuring that the highest standards of the 5-star hospitality industry are met. Candidates must be currently based in Tanzania or Zanzibar to be considered for this urgent recruitment.

Key Requirements

Minimum of 3 years of experience in reservations management within the hospitality sector. Must be an active and proficient daily user of the Opera Property Management System (PMS). Extensive experience in managing Online Travel Agencies (OTAs) and various channel managers. Previous experience working in a 5-star luxury resort or high-end hotel environment. Must be a resident or citizen of Tanzania or Zanzibar to meet local hiring criteria.
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