Best Talent Reach (BTR) 3 Jobs Found for "operational excellence"

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FACTORY MANAGER – RIGID PACKAGING @ YRCS

0 Negotiable or Not Mentioned Kenya 14 days ago yrcs.in 625 Views

The Factory Manager for Rigid Packaging will be responsible for leading end-to-end factory operations in Kenya. This senior leadership role involves ensuring high standards of production efficiency, quality, safety, and cost optimization across multiple processes. Technologies include PET preforms, closures, injection molding, blow molding, thinwall, IML, crates, and offset printing. The candidate will oversee production, maintenance, quality, an

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HEAD OF DEPARTMENT – RESIDENTIAL OPERATIONS @ GIMCO LIMITED

0 Negotiable or Not Mentioned Kenya, Nairobi 3 days ago gimcoltd.com 288 Views

Gimco Limited, a leading real estate development and asset management company with over 40 years of excellence in Kenya, is expanding its senior leadership team. We are seeking a strategic, performance-driven Head of Department – Residential Operations to lead and transform our residential portfolio management function in Nairobi. This is a high-impact leadership role responsible for driving operational excellence, protecting asset value, strengthening compliance, and delivering superior residential living experiences across our managed communities. The role involves strategic oversight of facility management, service charge budgeting, and financial performance optimization to ensure the highest standards are maintained.

The successful candidate will lead multidisciplinary teams, contractors, and service providers to deliver operational efficiency while ensuring full compliance with Kenyan real estate regulatory frameworks, including EARB and ISK standards. You will be tasked with driving tenant satisfaction, asset performance, and portfolio growth through structured management systems. This position is based at our Head Office in Nairobi but requires regular site oversight to ensure quality control across our diverse residential living environments.

Key Requirements

Bachelor’s Degree in Real Estate, Property Management, or a related discipline Must be registered with the Estate Agents Registration Board (EARB) 8–10 years of progressive experience in property or facilities management At least 4 years in a senior leadership role managing multi-site residential portfolios Membership in the Institution of Surveyors of Kenya (ISK) is an added advantage Proven track record in operational leadership and team management Strong experience in financial oversight and service charge budgeting Deep understanding of Kenyan real estate regulatory frameworks and compliance Excellent stakeholder management and communication skills Ability to drive tenant satisfaction and deliver superior living experiences Proficiency in property management software and reporting systems
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QUALITY ANALYST (QA) @ SOLVO GLOBAL

0 Negotiable or Not Mentioned Kenya, Nairobi 3 days ago solvoglobal.com 374 Views

Solvo Global is seeking a dedicated Quality Analyst (QA) to join our team on-site in Nairobi, Kenya. The successful candidate will be responsible for ensuring operational excellence by conducting comprehensive audits, monitoring key performance indicators (KPIs), and evaluating interactions within both call center and Talent Acquisition environments. This strategic role combines traditional quality assurance functions with a focus on process optimization and profile evaluation to enhance the overall customer experience. The role involves collaborating closely with operational teams and stakeholders to identify opportunities for continuous improvement and ensuring that all services meet internal standards and client service level agreements (SLAs). Key activities include delivering structured feedback and coaching to staff, analyzing performance trends, and utilizing tools like Excel or Power BI to track progress. If you have at least two years of experience in a QA role and possess strong analytical skills, we encourage you to apply for this exciting opportunity.

Key Requirements

English level B2+ proficiency Minimum 2 years of QA experience in call centers or operational environments Strong KPI and performance analysis skills Proven experience in audits, coaching, and Customer Experience management Basic to intermediate Excel skills for data reporting Knowledge of Lean Six Sigma or similar continuous improvement methodologies Experience with Power BI or dashboard management for performance tracking Ability to evaluate interactions focused on Customer Satisfaction Capability to deliver structured feedback and coaching plans Adept at identifying performance trends and opportunities for improvement
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TOBACCO INDUSTRY PROFESSIONAL (MANUFACTURING, OPERATIONS, SALES, QUALITY, SUPPLY CHAIN) @ SAASAB2E

0 Negotiable or Not Mentioned Kenya 20 days ago saasab2e.com 1006 Views

We are inviting applications from experienced professionals to fill critical roles in Kenya's tobacco sector. The available positions span manufacturing, operations, sales, quality control, and supply chain management. This is an excellent opportunity for professionals looking to transition into a significant role within a multinational industry framework that prioritizes efficiency and high-quality production standards.

Candidates will play a v

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HOTEL SUPERVISOR - 1 POSITION @ TELEPOLIS VILLAGE HOTEL

0 Negotiable or Not Mentioned Kenya, Bomet 9 days ago gmail.com 736 Views

We are looking for a qualified Hotel Supervisor to oversee the daily operations of Telepolis Village Hotel and ensure a high standard of service for our guests. The supervisor will be responsible for managing staff performance, coordinating between various departments, and maintaining a welcoming atmosphere across the property. You will play a crucial role in maintaining the hotel's reputation by ensuring that all guest needs are met and operational goals are achieved.

The successful candidate must possess strong leadership skills and the ability to make quick, effective decisions. You will also be involved in administrative tasks, such as reporting and inventory management, while ensuring compliance with health and safety regulations. This role is based in Kiptenden, Bomet, and requires a professional with a deep understanding of hospitality management and service excellence.

Key Requirements

Diploma in Hotel Management / Catering / Housekeeping or related Substantial relevant work experience in a supervisory role Strong leadership and team management skills Excellent communication and interpersonal abilities In-depth knowledge of hotel operations, including front desk and housekeeping Proven ability to handle guest complaints and resolve issues professionally Experience in staff scheduling and performance monitoring Proficiency in hotel management software and basic computer tools High level of integrity and professional ethics Ability to train, mentor, and motivate junior staff members
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