Best Talent Reach (BTR) 5 Jobs Found for "customer care"

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RECEPTIONIST @ HOLIDAY INN NAIROBI

0 Negotiable or Not Mentioned Kenya, Nairobi 2 days ago holidayinnnairobi.com 311 Views

Holiday Inn Nairobi Two Rivers is looking for a dynamic and service-oriented Receptionist to join our Front Office team. The ideal candidate will be the first point of contact for our guests, ensuring a warm welcome and efficient check-in and check-out processes. You will handle guest inquiries, manage reservations using the Opera system, and maintain a high standard of professional service throughout the guest's stay.

As a Receptionist, you will be responsible for multitasking in a fast-paced hotel environment while maintaining attention to detail and a high level of integrity. You will coordinate with other departments to fulfill guest requests and resolve any issues promptly. This role requires a professional appearance and excellent interpersonal skills to foster a positive guest experience at our Four Star property at Two Rivers Mall.

Key Requirements

Minimum of 2 years' experience as a receptionist in a busy hotel environment. Diploma in Front Office Operations from a recognized institution. Proficiency in Opera software system. Excellent communication and interpersonal skills. Strong customer service and guest handling skills. Ability to multitask and work under pressure. High level of integrity and attention to detail. Well-groomed with a professional appearance. Ability to handle cash transactions and process payments accurately. Knowledge of local attractions and transportation options to assist guests.
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ACCOUNTANT @ BRIANMURITHI 58

0 Negotiable or Not Mentioned Kenya, Coast Region 9 days ago yahoo.com 944 Views

An NGO based in the Coast Region of Kenya is seeking a qualified and dedicated Accountant to join their team. The successful candidate will be responsible for managing financial records, ensuring compliance with local regulations, and providing support for various organizational projects. This role requires a professional who can balance technical accounting skills with a strong commitment to customer service and client satisfaction. The position offers an opportunity to work within a mission-driven environment and contribute to the success of community-focused projects. The ideal candidate should possess a degree in commerce and have practical experience in the accounting field. Key responsibilities include maintaining accurate financial documentation, preparing reports for stakeholders, and contributing to the overall financial health of the NGO. Applicants are expected to demonstrate professionalism and the ability to work effectively within a collaborative team. Candidates must be prepared to handle diverse financial tasks while maintaining high standards of integrity and transparency in all accounting operations.

Key Requirements

Must have a degree in commerce from a recognized institution in Kenya. 1-2 years working experience as an accountant is required. Needs to have strong customer service and professionalism. Maintain excellent customer care and client satisfaction. Proficiency in accounting software such as QuickBooks or Sage. Understanding of Kenyan tax laws and statutory deductions. Ability to prepare and present monthly financial reports. High degree of accuracy and attention to detail in financial data entry. Effective communication skills for coordinating with project teams. Ability to manage multiple tasks and meet reporting deadlines.
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CALL EXECUTIVES @ GARTH DAY YEAR AUCTIONEERS

0 Negotiable or Not Mentioned Kenya, Nairobi 6 days ago gdyaa.com 515 Views

Garth Day Year Auctioneers is seeking dedicated and results-driven Call Executives to join our Debt Collection team in Nairobi. As a Call Executive, you will be responsible for managing outgoing and incoming calls to debtors, negotiating payment schedules, and ensuring that all collection activities comply with legal standards and company policies. The ideal candidate is someone who thrives in a target-driven environment and is motivated by the prospect of earning performance-based commissions.

Working with us provides significant career growth opportunities within a leading debt collection and auction house. You will be part of a dynamic team of professionals committed to excellence and efficiency. If you reside near Nairobi and have a proven track record in the debt collection field, we encourage you to apply and take the next step in your professional journey with a team that values your drive and success.

Key Requirements

At least 2 years of experience in the debt collection field. Must be self-driven and highly goal-oriented. Proficient in basic computer use and data management software. Possession of a relevant Diploma or Certificate. Proven success with meeting collection targets and earning commissions. Must reside near Nairobi to ensure easy commuting. Excellent verbal and written communication skills. Strong negotiation and persuasive abilities to recover outstanding debts. Ability to maintain composure and professionalism during difficult calls. High degree of integrity and ethics when handling financial information.
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SALES MANAGER @ BRIGHTSTAR LLC

0 Negotiable or Not Mentioned Kenya 6 days ago brightstarllc.ae 644 Views

Brightstar LLC is currently seeking a dynamic and results-driven Sales Manager to join our expanding team in Kenya. In this pivotal role, you will be responsible for leading our sales efforts, managing a dedicated team of professionals, and driving revenue growth within the region. You will play a key part in identifying new business opportunities and strengthening existing client relationships to ensure the long-term success of the company.

The ideal candidate will possess a strategic mindset and the ability to implement effective sales techniques to reach organizational goals. You will work closely with other departments to align sales strategies with company objectives. If you are a motivated leader with a passion for sales excellence and a deep understanding of the Kenyan market, we invite you to apply and contribute to our growing success.

Key Requirements

Bachelor's degree in Business Administration, Marketing, or a related field. Proven experience as a Sales Manager or relevant role in sales management. Strong leadership skills and the ability to manage and motivate a sales team. Excellent communication and negotiation skills for client interaction. Deep understanding of CRM software and the Microsoft Office Suite. Ability to develop and implement effective sales strategies and tactics. Results-oriented with a proven track record of meeting or exceeding sales targets. Strong analytical and problem-solving abilities to address market challenges. Ability to build and maintain strong, long-lasting customer relationships. Deep knowledge of the local market trends and consumer behavior in Kenya.
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HOTEL SUPERVISOR - 1 POSITION @ TELEPOLIS VILLAGE HOTEL

0 Negotiable or Not Mentioned Kenya, Bomet 9 days ago gmail.com 857 Views

We are looking for a qualified Hotel Supervisor to oversee the daily operations of Telepolis Village Hotel and ensure a high standard of service for our guests. The supervisor will be responsible for managing staff performance, coordinating between various departments, and maintaining a welcoming atmosphere across the property. You will play a crucial role in maintaining the hotel's reputation by ensuring that all guest needs are met and operational goals are achieved.

The successful candidate must possess strong leadership skills and the ability to make quick, effective decisions. You will also be involved in administrative tasks, such as reporting and inventory management, while ensuring compliance with health and safety regulations. This role is based in Kiptenden, Bomet, and requires a professional with a deep understanding of hospitality management and service excellence.

Key Requirements

Diploma in Hotel Management / Catering / Housekeeping or related Substantial relevant work experience in a supervisory role Strong leadership and team management skills Excellent communication and interpersonal abilities In-depth knowledge of hotel operations, including front desk and housekeeping Proven ability to handle guest complaints and resolve issues professionally Experience in staff scheduling and performance monitoring Proficiency in hotel management software and basic computer tools High level of integrity and professional ethics Ability to train, mentor, and motivate junior staff members
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