0 Negotiable or Not Mentioned
Tanzania, Zanzibar
4 hours ago
whitesandvillas.com
15 Applied 11 Pro Applied
Zanzibar White Sand Luxury Villas & Spa is seeking an experienced Spa Manager to lead its luxury wellness operations and deliver exceptional guest experiences. The successful candidate will oversee all aspects of spa operations, including daily management, coordination with other departments to ensure seamless guest experiences, and the management of inventory, stock control, and procurement activities. Emphasis will be placed on maintaining high hygiene, cleanliness, and safety standards.
This role also involves ensuring exceptional guest service and personalized wellness experiences, handling guest inquiries and complaints professionally, and developing new wellness concepts aligned with guest preferences and industry trends. The Spa Manager will recruit, train, and develop spa staff, conduct performance evaluations, foster a positive workplace culture, and monitor budgets and control operational costs, contributing to the financial success of the spa.
Key Requirements
Minimum 3–5 years of experience in spa and wellness operations
Previous experience in a similar leadership role within a luxury hotel or resort is preferred
Strong understanding of spa operations, service standards, and guest relations
Excellent leadership, communication, and interpersonal skills
Ability to multitask and work effectively in a fast-paced environment
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
1 day ago
ikraambottlers.com
14 Applied 10 Pro Applied
IKRAAM BOTTLES is urgently seeking an experienced Tax Specialist. The successful candidate will possess a strong foundation in Tanzanian tax laws and compliance requirements, playing a crucial role in managing all tax-related matters for the company. This position involves active engagement with local tax authorities to ensure adherence to all regulations and efficient handling of all tax filings and audits.
This is an immediate start position, and preference will be given to Tanzanian nationals. The role requires a proactive individual capable of navigating complex tax landscapes and contributing to the financial integrity of the organization. Key responsibilities include preparing and filing tax returns, advising on tax implications of business decisions, and maintaining accurate tax records.
Key Requirements
Demonstrated strong knowledge of Tanzanian tax laws and regulations
Proven experience in managing tax-related matters
Ability to effectively liaise with local tax authorities
Expertise in preparing and filing various tax returns
Strong analytical and problem-solving skills in a tax context
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
3 days ago
equitybank.co.tz
6 Applied 4 Pro Applied
We are looking for a dynamic and results-oriented Manager Corporate & Public Sector to join our team in Zanzibar. This role is pivotal in driving growth and managing key relationships within both the corporate and public sectors on the island. The successful candidate will be responsible for identifying business opportunities, providing expert financial solutions, and maintaining robust client portfolios in line with the bank's strategic goals.
Key responsibilities include client acquisition, retention, and deepening relationships through a comprehensive understanding of client needs. You will be expected to achieve ambitious sales targets, conduct thorough financial assessments, and collaborate with product teams to deliver innovative banking solutions. A strong understanding of the local business environment in Zanzibar is essential for success in this role.
Key Requirements
Extensive experience in both corporate and public sector banking
Proven track record in client acquisition, retention, and portfolio growth
In-depth knowledge of banking products, services, and credit processes
Demonstrated ability to achieve and exceed sales and business development targets
Strong analytical skills for financial statement analysis and credit risk assessment
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
5 days ago
gmail.com
15 Applied 5 Ultra Applied
We are seeking a Chief Accountant to join our team as soon as possible. The ideal candidate will be responsible for the financial operations of our three hotel establishments, including budgeting, purchasing, and daily financial experience. We welcome applications from both local and expatriate candidates residing in Zanzibar and Tanzania. A strong background in the hotel industry is essential for this role.
The successful applicant will be responsible for overseeing all accounting functions, ensuring accuracy and compliance with financial regulations. This includes managing accounts payable and receivable, reconciling bank statements, preparing financial reports, and assisting with audits. The role requires a proactive individual with excellent analytical and problem-solving skills. A proven ability to manage financial resources effectively and contribute to the profitability of the organization is expected.
Key Requirements
Minimum 4 years experience in accounting
Hotel experience
Degree in finance
Excellent knowledge of accounting principles and practices
Proficiency in accounting software
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 days ago
marsjssitd.co.tz
9 Applied 1 Casual Applied
Marsjsstd Private Hospital is inviting applications from passionate and innovative individuals for the position of Customer Experience Officer in Zanzibar. The core mission of this role is to enhance patient satisfaction and ensure overall service excellence within our established healthcare environment. As a creative and service-driven professional, you will identify opportunities for continuous improvement and implement strategies that put the patient first, ensuring every interaction reflects the hospital's core values.
You will be responsible for analyzing patient feedback and reporting on service quality principles to help the hospital maintain its reputation for excellence. This role requires high levels of professionalism, attention to detail, and the ability to build strong interpersonal relationships with both patients and clinical staff. If you are a dedicated professional who is passionate about improving the patient journey in a healthcare setting, we encourage you to apply for this full-time role.
Key Requirements
Bachelor's Degree in Customer Experience, Business, or a related field.
Deep understanding of patient satisfaction and service quality principles.
Strong interpersonal and relationship-building skills.
Ability to identify opportunities for continuous process improvement.
High level of professionalism and meticulous attention to detail.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 days ago
marsjssitd.co.tz
12 Applied 8 Pro Applied
A leading private hospital in Zanzibar is looking for an experienced and dynamic Customer Service Manager to lead and strengthen our patient service operations. With a high-volume patient flow of 300-400 customers daily, the manager will be responsible for overseeing the front office team and developing comprehensive customer service strategies and standards. You will be expected to monitor patient satisfaction closely and ensure that every individual receives exceptional service during their visit.
Beyond team supervision, the role involves training, mentoring, and evaluating staff to maintain high performance and service standards. You will handle escalated complaints professionally, prepare detailed reports on service trends, and work closely with hospital management to implement improvement initiatives. This leadership role is vital for fostering a positive, service-oriented culture that aligns with the hospital's values of excellence, integrity, and teamwork.
Key Requirements
Bachelor's Degree in Business Administration, Healthcare Management, or Public Relations.
Minimum of 4-6 years of experience in customer service management.
Proven experience within the healthcare or hospitality sectors.
Strong leadership and team management skills to direct a front office team.
Excellent communication, conflict resolution, and organizational abilities.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 days ago
marsjssitd.co.tz
7 Applied 1 Casual Applied
Marsjsstd Private Hospital in Zanzibar is seeking a professional, compassionate, and highly organized Customer Service Officer to join our dedicated healthcare team. This role is central to our daily operations, as the hospital serves between 300 to 400 patients and clients each day. You will be the first point of contact, responsible for welcoming and assisting patients, coordinating appointments, and handling various inquiries, complaints, and follow-ups with empathy and efficiency.
In this position, you will guide patients through registration, billing, and service procedures while maintaining accurate records and feedback to improve service standards. The successful candidate will work in a fast-paced environment, ensuring an excellent patient experience and upholding the hospital's reputation for quality care. This is a full-time position located in Zanzibar, requiring a candidate who can maintain a patient-centered approach and professional demeanor at all times.
Key Requirements
Diploma or Bachelor's Degree in Customer Service, Business Administration, or Healthcare Administration.
Minimum of 2 years of experience in customer service, preferably in a hospital environment.
Excellent communication and interpersonal skills to interact with diverse patients.
Strong problem-solving abilities and the capacity to work under pressure.
Computer literacy and familiarity with modern hospital information systems.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 days ago
nungwidreams.com
6 Applied 4 Pro Applied
Nungwi Dreams by Mantis Collection is an exquisite 61-room 5-star beachfront resort located in the stunning area of Nungwi, Zanzibar. We are currently seeking a highly motivated and experienced Reservations Manager to join our dynamic team and oversee the booking operations of our luxury property. This role is essential for maintaining high occupancy levels and delivering exceptional service to our global clientele within the Mantis Collection, which is part of the Accor and Ennismore family. The successful candidate will be responsible for managing all reservation inquiries, utilizing Opera PMS on a daily basis, and overseeing OTA and channel manager platforms. We offer a competitive salary package along with on-duty accommodation and meals. This position requires a strategic thinker who can manage room inventory effectively while ensuring that the highest standards of the 5-star hospitality industry are met. Candidates must be currently based in Tanzania or Zanzibar to be considered for this urgent recruitment.
Key Requirements
Minimum of 3 years of experience in reservations management within the hospitality sector.
Must be an active and proficient daily user of the Opera Property Management System (PMS).
Extensive experience in managing Online Travel Agencies (OTAs) and various channel managers.
Previous experience working in a 5-star luxury resort or high-end hotel environment.
Must be a resident or citizen of Tanzania or Zanzibar to meet local hiring criteria.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 days ago
epicbr.co.tz
9 Applied 6 Pro Applied
The Business Development Consultant will play a pivotal role in driving sales growth and expansion for digital products and solutions in Zanzibar. This includes overseeing a portfolio of services such as cloud computing, cybersecurity, AI, hosting, and payment solutions. You will be tasked with monitoring market trends to identify emerging opportunities and developing strategies to capture new business within target markets. This position requires a high level of engagement with clients through meetings, presentations, and solution demonstrations. You will work closely with technical teams to ensure accurate solution positioning and support. Additionally, you will be responsible for building a robust sales pipeline, developing strategic partnerships, and preparing performance reports to ensure business objectives are met effectively.
Key Requirements
Bachelor's degree in Business, ICT, Marketing, Telecommunications, or a related field.
Minimum of 3 years of experience in business development, enterprise sales, or digital solutions.
Strong background in B2B sales and relationship management within the ICT or telecom sectors.
Excellent knowledge of enterprise technology solutions including cloud, cybersecurity, and AI.
Superior presentation, negotiation, and communication skills.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 days ago
baweisland.com
8 Applied 6 Pro Applied
Bawe Island Zanzibar is looking for experienced and passionate Room Service Waiters and Waitresses to join our dedicated hospitality team. The successful candidates will be responsible for delivering food and beverages to guest rooms with the highest level of professionalism and care. You will ensure that all orders are accurate, presented beautifully, and delivered in a timely manner to maintain the luxury standards of the resort.
Candidates must be prepared to work in a high-pressure, luxury environment where guest satisfaction is the top priority. This role involves constant interaction with guests and requires a deep understanding of service etiquette and menu knowledge. You will be expected to maintain cleanliness in the room service area and follow all safety and hygiene protocols established by the resort management.
Key Requirements
Minimum of 2 years' experience as a Room Service Waiter/Waitress.
Excellent communication and guest service skills.
Professional appearance and positive attitude.
Ability to work in a luxury hospitality environment.
Knowledge of LQA (Leading Quality Assurance) standards.