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SPA MANAGER @ ZANZIBAR WHITE SAND LUXURY VILLAS & SPA

0 Negotiable or Not Mentioned Tanzania, Zanzibar 4 hours ago whitesandvillas.com 11 Applied 8 Pro Applied

Zanzibar White Sand Luxury Villas & Spa is seeking an experienced Spa Manager to lead its luxury wellness operations and deliver exceptional guest experiences. The successful candidate will oversee all aspects of spa operations, including daily management, coordination with other departments to ensure seamless guest experiences, and the management of inventory, stock control, and procurement activities. Emphasis will be placed on maintaining high hygiene, cleanliness, and safety standards.

This role also involves ensuring exceptional guest service and personalized wellness experiences, handling guest inquiries and complaints professionally, and developing new wellness concepts aligned with guest preferences and industry trends. The Spa Manager will recruit, train, and develop spa staff, conduct performance evaluations, foster a positive workplace culture, and monitor budgets and control operational costs, contributing to the financial success of the spa.

Key Requirements

Minimum 3–5 years of experience in spa and wellness operations Previous experience in a similar leadership role within a luxury hotel or resort is preferred Strong understanding of spa operations, service standards, and guest relations Excellent leadership, communication, and interpersonal skills Ability to multitask and work effectively in a fast-paced environment
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CHIEF ACCOUNTANT @ JOHN EXPART

0 Negotiable or Not Mentioned Tanzania, Zanzibar 5 days ago gmail.com 15 Applied 11 Pro Applied

We are seeking a Chief Accountant to join our team as soon as possible. The ideal candidate will be responsible for the financial operations of our three hotel establishments, including budgeting, purchasing, and daily financial experience. We welcome applications from both local and expatriate candidates residing in Zanzibar and Tanzania. A strong background in the hotel industry is essential for this role.

The successful applicant will be responsible for overseeing all accounting functions, ensuring accuracy and compliance with financial regulations. This includes managing accounts payable and receivable, reconciling bank statements, preparing financial reports, and assisting with audits. The role requires a proactive individual with excellent analytical and problem-solving skills. A proven ability to manage financial resources effectively and contribute to the profitability of the organization is expected.

Key Requirements

Minimum 4 years experience in accounting Hotel experience Degree in finance Excellent knowledge of accounting principles and practices Proficiency in accounting software
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CUSTOMER EXPERIENCE OFFICER @ MARSJSSTD

0 Negotiable or Not Mentioned Tanzania, Zanzibar 7 days ago marsjssitd.co.tz 9 Applied 3 Ultra Applied

Marsjsstd Private Hospital is inviting applications from passionate and innovative individuals for the position of Customer Experience Officer in Zanzibar. The core mission of this role is to enhance patient satisfaction and ensure overall service excellence within our established healthcare environment. As a creative and service-driven professional, you will identify opportunities for continuous improvement and implement strategies that put the patient first, ensuring every interaction reflects the hospital's core values.

You will be responsible for analyzing patient feedback and reporting on service quality principles to help the hospital maintain its reputation for excellence. This role requires high levels of professionalism, attention to detail, and the ability to build strong interpersonal relationships with both patients and clinical staff. If you are a dedicated professional who is passionate about improving the patient journey in a healthcare setting, we encourage you to apply for this full-time role.

Key Requirements

Bachelor's Degree in Customer Experience, Business, or a related field. Deep understanding of patient satisfaction and service quality principles. Strong interpersonal and relationship-building skills. Ability to identify opportunities for continuous process improvement. High level of professionalism and meticulous attention to detail.
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CUSTOMER SERVICE MANAGER @ MARSJSSTD

0 Negotiable or Not Mentioned Tanzania, Zanzibar 7 days ago marsjssitd.co.tz 13 Applied 9 Pro Applied

A leading private hospital in Zanzibar is looking for an experienced and dynamic Customer Service Manager to lead and strengthen our patient service operations. With a high-volume patient flow of 300-400 customers daily, the manager will be responsible for overseeing the front office team and developing comprehensive customer service strategies and standards. You will be expected to monitor patient satisfaction closely and ensure that every individual receives exceptional service during their visit.

Beyond team supervision, the role involves training, mentoring, and evaluating staff to maintain high performance and service standards. You will handle escalated complaints professionally, prepare detailed reports on service trends, and work closely with hospital management to implement improvement initiatives. This leadership role is vital for fostering a positive, service-oriented culture that aligns with the hospital's values of excellence, integrity, and teamwork.

Key Requirements

Bachelor's Degree in Business Administration, Healthcare Management, or Public Relations. Minimum of 4-6 years of experience in customer service management. Proven experience within the healthcare or hospitality sectors. Strong leadership and team management skills to direct a front office team. Excellent communication, conflict resolution, and organizational abilities.
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BUSINESS DEVELOPMENT CONSULTANT @ EPICBR

0 Negotiable or Not Mentioned Tanzania, Zanzibar 7 days ago epicbr.co.tz 13 Applied 9 Pro Applied

The Business Development Consultant will play a pivotal role in driving sales growth and expansion for digital products and solutions in Zanzibar. This includes overseeing a portfolio of services such as cloud computing, cybersecurity, AI, hosting, and payment solutions. You will be tasked with monitoring market trends to identify emerging opportunities and developing strategies to capture new business within target markets. This position requires a high level of engagement with clients through meetings, presentations, and solution demonstrations. You will work closely with technical teams to ensure accurate solution positioning and support. Additionally, you will be responsible for building a robust sales pipeline, developing strategic partnerships, and preparing performance reports to ensure business objectives are met effectively.

Key Requirements

Bachelor's degree in Business, ICT, Marketing, Telecommunications, or a related field. Minimum of 3 years of experience in business development, enterprise sales, or digital solutions. Strong background in B2B sales and relationship management within the ICT or telecom sectors. Excellent knowledge of enterprise technology solutions including cloud, cybersecurity, and AI. Superior presentation, negotiation, and communication skills.
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FOOD & BEVERAGE MANAGER @ LIMITLESS RECRUITMENT JOBS

~2,800 Mentioned Tanzania, Zanzibar 8 days ago outlook.com 15 Applied 11 Pro Applied

An exciting opportunity is available for an experienced, charismatic, and hands-on Food & Beverage Manager to join a stunning boutique luxury resort in Zanzibar. We are seeking a passionate hospitality professional with a strong background in ultra-luxury boutique properties who understands that true luxury lies in personalised service, exceptional attention to detail, and genuine guest engagement. This is a highly operational role for a leader who thrives on the floor and plays a key role in elevating the guest experience, driving service excellence, and ensuring strong financial performance across the F&B division. The package includes USD 2,800 to 3,200 NET per month depending on experience. The successful candidate will receive a full expat package including company accommodation, flights to Zanzibar, meals, visa, and medical insurance. This is a single status contract designed for a professional ready to thrive in an exclusive island resort environment. Annual return flights are also included as part of the benefits.

Key Requirements

Proven experience as a Food & Beverage Manager within a luxury 5-star boutique hotel or resort Strong understanding of high-end, personalised hospitality and luxury guest experiences Previous island, remote resort, or boutique luxury property experience is required Hands-on management style with excellent floor presence and guest interaction skills Strong commercial acumen including budgeting, cost control, purchasing, and stock management
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BARISTA (3 POSITIONS) @ ZOMA

0 Negotiable or Not Mentioned Tanzania, Zanzibar 10 days ago elrzanzibar.com 12 Applied 8 Pro Applied

ZOMA is looking for passionate Baristas to join our airport team and brew happiness for our customers. As a Barista, you will craft high-quality beverages that brighten every traveler's day, ensuring a consistent and exceptional coffee experience. This role requires a blend of technical skill, speed, and a genuine love for hospitality in one of the most exciting and high-traffic work environments available.

Being part of our team means working in a supportive atmosphere where your skills and career can grow through daily challenges and experiences. You will play a vital role in creating memorable experiences for passengers passing through Zanzibar's airport. If you have a passion for coffee and enjoy the energy of a fast-paced setting where every day brings something new, this is the perfect opportunity for you to make a positive impact.

Key Requirements

Previous experience as a barista or in a high-volume cafe environment. Proficiency in operating professional espresso machines and coffee grinders. Knowledge of various coffee brewing methods and standard beverage recipes. Excellent customer service skills with a friendly and outgoing personality. Ability to work quickly and efficiently under pressure during peak airport hours.
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