0 Negotiable or Not Mentioned
Tanzania
5 days ago
boxleocourier.com
15 Applied 11 Pro Applied
We are hiring a Call Center Agent at Box Leo Courier. Responsibilities include responding to customer needs, providing personalized services, answering phones professionally, handling inquiries and complaints, scheduling orders, meeting targets, managing inbound and outbound calls, using call center scripts, identifying customer needs, clarifying information, providing solutions, meeting targets, evaluating problems, providing information on products and services, routing calls, making notes, completing call logs and reports, and boosting customer loyalty by offering a proper experience over the phone. Potential work locations include Tanzania.
Key Requirements
Minimum Degree in Business or any related field.
Minimum of 1.5 years of relevant experience in a call center or tele sales role.
Excellent communication and interpersonal skills.
Ability to engage customers professionally.
Strong knowledge of customer service best practices.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
7 days ago
keewaytz.com
21 Applied 15 Pro Applied
Join our team at Automotive as a Telesales Person based in Dar es Salaam. In this role, you will be responsible for making outbound calls to both prospective and existing customers to explain our range of automotive products and services. You will act as the primary point of contact, identifying customer needs, answering questions, and recommending the most suitable solutions to ensure customer satisfaction and drive business growth.
Your daily activities will involve following up on leads, maintaining strong customer relationships, and accurately recording all sales activities in our company database or CRM system. We are looking for a goal-oriented individual who can consistently meet or exceed daily, weekly, and monthly sales targets while providing exceptional service. This is a great opportunity for a professional with 1-2 years of experience in sales and marketing to advance their career within the dynamic automotive industry.
Key Requirements
1-2 years of experience in sales and marketing or telemarketing roles.
Strong communication and interpersonal skills to engage effectively with customers.
Proven persuasion and negotiation abilities to drive sales and close deals.
Customer service orientation with a helpful and problem-solving mindset.
Proficiency in using CRM software or sales databases for recording activities.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 days ago
infinitydevelopments.ae
14 Applied 10 Pro Applied
Infinity Developments is hiring six Sales People to actively seek out new sales opportunities through various channels, including cold calling, networking, and social media. You will be responsible for conducting product presentations and demonstrations to potential clients, negotiating deals, and closing sales to meet monthly targets. This is a high-energy role suitable for dynamic professionals looking to accelerate their careers.
You will work closely with the Sales Managers to execute the company's commercial strategy. Success in this role requires a proactive approach and the ability to build rapport quickly with diverse clients. As a representative of a fast-growing organization, you will play a vital role in expanding our market presence in Zanzibar.
Key Requirements
Diploma or Degree in Marketing or a business-related field
1–2 years of experience in outdoor sales or retail
Excellent persuasion and communication skills
Ability to conduct professional product demonstrations
Strong interpersonal skills and relationship building
0 Negotiable or Not Mentioned
Tanzania
8 days ago
safalgroup.com
9 Applied 1 Casual Applied
Safal Group is seeking a dynamic and customer-focused Retail Sales Officer to join our sales department. This role is instrumental in driving revenue by handling walk-in, online, and telephone customer enquiries and converting these interactions into successful sales. The successful candidate will focus on solution-based selling and delivering exceptional customer service to maintain Safal Group's reputation for quality. Potential work locations for this position include Bukoba, Singida, and Songea.
The responsibilities involve managing the entire sales lifecycle, from preparing proforma invoices and following up on quotations to coordinating with Customer Service for order processing. Beyond direct sales, the officer will recruit and manage installers, participate in regional trade fairs, and ensure the showroom meets housekeeping standards. We are looking for individuals who can work under pressure, meet strict monthly targets, and ensure compliance with Service Centre Standard Operating Procedures (SOPs).
Key Requirements
Bachelor's Degree in Business Management, Marketing, Sales, or a related field.
Minimum of 3 years' experience in retail sales, customer service, or a similar role.
Strong customer service and relationship management skills.
Excellent communication and listening skills in English and local languages.
Good negotiation and decision-making abilities.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
17 days ago
outlook.com
29 Applied 20 Pro Applied
Great Wall Tobacco Company (T) Limited is seeking a motivated and results-driven Customer Service / Call Center Agent to join its growing team in Tanzania. Based in Mikocheni, Dar es Salaam, the successful candidate will be responsible for supporting customers, distributors, and retailers by handling inquiries, resolving issues, coordinating orders, and maintaining excellent customer relationships. This role serves as a vital link between the company and its market, requiring a professional who can represent the brand with integrity and efficiency.
The daily duties involve answering inbound customer calls and messages, tracking orders, and coordinating logistics processes to ensure timely delivery and customer satisfaction. The agent will also be expected to maintain accurate records in CRM systems, prepare regular customer service updates, and meet specific response-time targets. This fast-paced environment requires someone who can handle complaints calmly and escalate complex issues when necessary to maintain high standards of service delivery.
Key Requirements
Female candidate aged between 25–30 years.
Diploma or Bachelor’s Degree in Business Administration or a related field.
Proven experience in a customer service or call center environment.
Strong verbal and written communication skills in both English and Kiswahili.
High level of computer literacy and proficiency in common office applications.