LODGE RESERVATIONS MANAGER @ KAZICONECT
The Lodge Reservations Manager oversees the entire booking process to ensure a seamless experience for guests from initial inquiry to arrival. This role involves managing reservation systems, coordinating with the hospitality team, and optimizing room occupancy rates through strategic pricing and promotion. The manager is responsible for training staff in customer service excellence and ensuring all booking records are accurate and up-to-date. In addition to administrative tasks, the manager will handle complex guest inquiries and resolve any issues related to reservations. This position is vital for maintaining the high standards of hospitality associated with the lodge. The successful candidate will work in a beautiful lodge setting in Tanzania, contributing to a premium guest experience.