Best Talent Reach (BTR) 45 Jobs Found for "customer satisfaction"

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FOOD & BEVERAGE MANAGER @ JAZ ADONIA

0 Negotiable or Not Mentioned Tanzania 6 days ago jazhotels.com 5 Applied 4 Pro Applied

Jaz Adonia invites applications for the position of Food & Beverage Manager to oversee our diverse culinary and dining operations. The successful candidate will be responsible for ensuring the highest quality of food and service across all outlets, from fine dining to casual bars. You will lead the F&B team to deliver memorable dining experiences for our guests while maintaining strict cost controls and hygiene standards.

This leadership role requires a strategic thinker who can balance operational efficiency with creative service delivery. You will work closely with the culinary team to develop menus and promotional events that reflect our commitment to excellence. Join a team that celebrates passion and professionalism in the heart of the hospitality industry in Tanzania.

Key Requirements

Tanzanian Nationals Only Minimum of 3 years' experience in a Food & Beverage Manager or closely related managerial role Proven leadership and team management skills Strong communication and interpersonal abilities Relevant academic and professional qualifications in Culinary Arts or Hospitality
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RELATIONSHIP MANAGER @ EXIM BANK

0 Negotiable or Not Mentioned Tanzania, Arusha 6 days ago eximbank.co.tz 6 Applied 4 Pro Applied

Exim Bank is seeking a dedicated Relationship Manager to join its Retail department in Arusha. The primary objective of this role is to drive business growth by deepening relationships and managing both key and potential customers. The successful candidate will be responsible for the sales of liabilities, acquisitions, cash management, credit cards, and various retail products to maximize revenue and achieve specific sales targets. This position plays a critical role in the bank's mission to provide innovative banking solutions and superior customer service.

Key responsibilities include serving as the primary point of contact for a portfolio of customers, driving growth in CASA/FD and asset portfolios, and identifying cross-selling opportunities. The Relationship Manager will also work closely with branch managers to anticipate issues, offer professional solutions, and use referrals to expand the client base. Candidates must have a strong understanding of all products and services offered by Exim Bank to effectively serve clients and provide informed choices for their everyday banking needs.

Key Requirements

University degree in Business Administration or Economics and relevant professional qualifications in banking, finance, or marketing. Minimum of two years relevant working experience in a similar position within the banking sector. Computer literacy and knowledge of new evolving technology systems relevant to the financial industry. Ability to assess customer needs and develop or recommend products that suit those specific needs. Self-confident, ambitious, and willing to take on significant challenges in a competitive market.
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SALES OFFICER @ BAFAN

0 Negotiable or Not Mentioned Tanzania 6 days ago gmail.com 13 Applied 9 Pro Applied

BAFAN is looking for a dedicated and results-oriented Sales Officer to join our dynamic team. The successful candidate will be responsible for identifying new business opportunities, managing client relationships, and driving sales growth to achieve company objectives. You will play a key role in expanding our market presence and ensuring customer satisfaction through effective communication and strategic sales techniques.

In this role, you will be expected to conduct market research, present products or services to prospective clients, and negotiate contracts. We are seeking an individual with a proactive mindset who can adapt to a fast-paced environment and contribute to the overall success of the sales department. The deadline for applications is 11th June, 2026. Applicants are encouraged to send their CVs to the provided contact email for consideration.

Key Requirements

At least 2 years of working experience in a sales or marketing role. Proven ability to meet and exceed monthly and annual sales targets. Excellent verbal and written communication skills in English. Strong negotiation and persuasive skills to close deals effectively. Ability to build and maintain long-term relationships with clients.
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RELATIONSHIP OFFICERS / MANAGERS @ FIRST HOUSING TANZANIA

0 Negotiable or Not Mentioned Tanzania 7 days ago firsthousing.co.tz 33 Applied 23 Pro Applied

First Housing Tanzania is seeking experienced Relationship Officers and Managers to join their dynamic team. The successful candidates will be responsible for managing and growing a portfolio of clients by providing exceptional service and expert advice on a wide range of banking products. This role requires a professional who is deeply familiar with the banking landscape and can effectively communicate value propositions to both existing and potential customers. Key responsibilities include maintaining strong relationships with clients, understanding their financial goals, and recommending appropriate banking solutions to help them achieve those objectives. Applicants must have a minimum of three years of experience in customer relationship management and a thorough understanding of the financial sector. The role demands proactive engagement and a commitment to delivering high-quality results in a competitive market.

Key Requirements

Minimum of 3 years of experience in customer relationship management within the banking sector. Extensive knowledge and understanding of various banking products and financial services. Proven ability to build and maintain long-term professional relationships with clients. Strong analytical skills to assess client needs and provide tailored financial solutions. Excellent verbal and written communication skills in English and preferably Swahili.
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CUSTOMER EXPERIENCE OFFICER @ MARSJSSTD

0 Negotiable or Not Mentioned Tanzania, Zanzibar 7 days ago marsjssitd.co.tz 9 Applied 6 Pro Applied

Marsjsstd Private Hospital is inviting applications from passionate and innovative individuals for the position of Customer Experience Officer in Zanzibar. The core mission of this role is to enhance patient satisfaction and ensure overall service excellence within our established healthcare environment. As a creative and service-driven professional, you will identify opportunities for continuous improvement and implement strategies that put the patient first, ensuring every interaction reflects the hospital's core values.

You will be responsible for analyzing patient feedback and reporting on service quality principles to help the hospital maintain its reputation for excellence. This role requires high levels of professionalism, attention to detail, and the ability to build strong interpersonal relationships with both patients and clinical staff. If you are a dedicated professional who is passionate about improving the patient journey in a healthcare setting, we encourage you to apply for this full-time role.

Key Requirements

Bachelor's Degree in Customer Experience, Business, or a related field. Deep understanding of patient satisfaction and service quality principles. Strong interpersonal and relationship-building skills. Ability to identify opportunities for continuous process improvement. High level of professionalism and meticulous attention to detail.
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SALES & MARKETING OFFICER @ RADDY FIBER

0 Negotiable or Not Mentioned Tanzania, Mkuranga 7 days ago raddyfiber.co.tz 7 Applied 5 Pro Applied

Raddy Fiber is seeking a dynamic and driven Sales & Marketing Officer to join our team in Mkuranga. The successful candidate will be responsible for promoting and selling the company's electronic products, supporting various marketing campaigns, and generating new business opportunities to achieve sales targets and drive overall company growth. This role involves active lead generation and converting prospects into loyal customers while maintaining high standards of service.

In addition to direct sales, the officer will conduct market research and competitor analysis to keep the company competitive. You will manage customer relationships, follow up on sales opportunities, and assist in organizing promotional events. The position also requires the preparation of weekly and monthly sales and marketing reports to be submitted to the Sales and Marketing Manager. This is an excellent opportunity for a professional looking to make a significant impact in the electronics and fiber industry.

Key Requirements

Diploma in Marketing, Business Administration, Sales and Marketing, Public Relations, or a related field. Minimum of 2 years of experience in sales and marketing of electronic products, mobile phones, or consumer electronics. Proven experience in retail sales, dealer management, or distribution channels. Strong sales skills with a demonstrated ability to convert prospects into customers. Excellent communication and interpersonal skills for effective relationship management.
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REGIONAL SALES MANAGER @ PLATINUM CREDIT LIMITED

0 Negotiable or Not Mentioned Tanzania 8 days ago platinumcredit.co.tz 15 Applied 11 Pro Applied

Platinum Credit Limited is a leading financial services company committed to empowering growth through innovative financial solutions. We are seeking a dynamic, results-driven, and experienced Regional Sales Manager to lead and oversee sales operations across the Central Region. The successful candidate will be responsible for driving revenue growth, leading sales teams, expanding market presence, and maintaining customer satisfaction while ensuring achievement of regional business targets in line with organizational objectives. Potential candidates will manage activities across several areas, including Manyara, Dodoma, Singida, Kilosa, and Morogoro. We promote a culture built on self-responsibility, teamwork, integrity, customer focus, innovation, and continuous improvement. The role requires a leader who can lead by example through professionalism and foster a culture of accountability and transparency among all regional staff. By joining our team, you will contribute to our company motto: Together, We Empower Growth.

Key Requirements

Bachelor’s Degree in Sales, Marketing, Business Administration, or a related business field from a recognized institution. Proven experience in sales management and leading regional operations. Ability to drive revenue growth and achieve regional business targets. Strong leadership skills with the ability to manage and motivate sales teams. Excellent understanding of the financial services industry and market trends.
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RETAIL SALES OFFICER @ SAFAL GROUP

0 Negotiable or Not Mentioned Tanzania 8 days ago safalgroup.com 9 Applied 6 Pro Applied

Safal Group is seeking a dynamic and customer-focused Retail Sales Officer to join our sales department. This role is instrumental in driving revenue by handling walk-in, online, and telephone customer enquiries and converting these interactions into successful sales. The successful candidate will focus on solution-based selling and delivering exceptional customer service to maintain Safal Group's reputation for quality. Potential work locations for this position include Bukoba, Singida, and Songea.

The responsibilities involve managing the entire sales lifecycle, from preparing proforma invoices and following up on quotations to coordinating with Customer Service for order processing. Beyond direct sales, the officer will recruit and manage installers, participate in regional trade fairs, and ensure the showroom meets housekeeping standards. We are looking for individuals who can work under pressure, meet strict monthly targets, and ensure compliance with Service Centre Standard Operating Procedures (SOPs).

Key Requirements

Bachelor's Degree in Business Management, Marketing, Sales, or a related field. Minimum of 3 years' experience in retail sales, customer service, or a similar role. Strong customer service and relationship management skills. Excellent communication and listening skills in English and local languages. Good negotiation and decision-making abilities.
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SALES PERSON @ DANVAST CAREER SEARCH

~400,000 Mentioned Tanzania 8 days ago danvast.com 13 Applied 9 Pro Applied

Danvast Career Search is currently seeking a highly motivated and results-oriented Sales Person to join their growing team. The primary focus of this role is to drive the sales of building materials by identifying new leads, maintaining excellent client relationships, and meeting monthly sales targets. The candidate will be expected to operate in the field, utilizing their industry knowledge to provide value to customers and enhance the company's market presence. This position offers a competitive salary range of TZS 400,000 to TZS 500,000 per month, with an additional incentive of 1% commission on all successful sales.

In addition to direct sales activities, the successful candidate will be responsible for providing regular reports via Microsoft Excel and communicating effectively through business-standard smartphone applications. Mobility is a key factor for this role, as the salesperson will be required to travel between various sites and client locations using a motorcycle. We are looking for a dedicated individual who is proactive, organized, and capable of working independently to achieve the organization's commercial objectives.

Key Requirements

4 to 5 years of experience in sales specifically within the building materials industry. Must own and use a smartphone for daily business communication and reporting tasks. Working knowledge and proficiency in Microsoft Excel for data entry and tracking. Ability to drive a motorcycle and possession of a valid driving license. Strong negotiation skills and the ability to close sales deals effectively.
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MARKETING OFFICER @ ZURKT

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 8 days ago zurkt.com 11 Applied 8 Pro Applied

Zurkt is seeking a dynamic Marketing Officer to join our team in Dar es Salaam. In this role, you will be responsible for developing and executing marketing strategies aimed at market development and customer acquisition. You will play a key part in brand promotion, ensuring that Zurkt's presence is felt across the industry. The ideal candidate will possess a blend of creativity and analytical skills, allowing them to navigate market trends and negotiate effectively with stakeholders to enhance our brand's reach and impact.

The position offers an opportunity to work in a growing team where your contributions to brand strategy and customer engagement will be highly valued. We are looking for someone with at least three years of experience, particularly those familiar with SUNDA International or BOIDAE. As a Marketing Officer, you will contribute to a professional working environment that rewards performance-based development and offers numerous career growth opportunities for motivated professionals.

Key Requirements

Bachelor's Degree in Marketing, Business Administration, or related field. Minimum 3 years of marketing experience. Proven track record in market development and customer acquisition. Proficiency in brand promotion and public relations. Experience with SUNDA International or BOIDAE is highly preferred.
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