GUEST RELATIONS MANAGER @ SERENA HOTELSSubscribe to any package to know who is hiring
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
7 hours ago
serenahotels.com
6 Applied
The Guest Relations Manager will be responsible for overseeing the entire guest journey, ensuring that every interaction reflects the high standards of service expected at an elite establishment. The role involves managing guest feedback, coordinating special requests for VIPs, and implementing service recovery strategies to resolve any issues effectively. By collaborating with various hotel departments, the manager will ensure that all personalised services are delivered seamlessly to enhance overall guest satisfaction.
This position is essential in maintaining the reputation of the property as a premier hospitality destination. The manager will lead the guest relations team, mentoring staff to provide warm and attentive care. Furthermore, the role requires proactive management of service standards, ensuring that every guest feels valued and their specific preferences are consistently met throughout their stay.
Key Requirements
Relevant degree in Hospitality Management or related field
At least 5 years of experience in Guest Relations, Front Office or Guest Experience
Proven experience in a supervisory or management role
Strong interpersonal and communication skills
Ability to manage VIP and special occasion arrangements
ZONAL RELATIONSHIP EXECUTIVE (LAKE EASTERN ZONE) @ JUBILEE LIFE INSURANCESubscribe to any package to know who is hiring
0 Negotiable or Not Mentioned
Tanzania, Mwanza, Simiyu, Shinyanga & Mara
7 hours ago
jubileelifeinsurance.co.tz
5 Applied
The Zonal Relationship Executive will lead zone-level execution by driving sales growth and building a high-performing field structure for Alternative Channels products, including VodaBima Group Life Cover, Rafiki Group Life, and Group Funeral Cover. The role involves overseeing team performance, recruiting unit managers, and ensuring consistent field productivity to meet weekly and monthly sales targets.
Candidates will operate within the Lake Eastern Zone, covering the regions of Mwanza, Simiyu, Shinyanga, and Mara. Responsibilities include prospecting and closing sales, managing group on-boarding, servicing existing clients, supporting renewals, and ensuring strict adherence to KYC documentation and reporting standards.
Key Requirements
Diploma or Degree in any field.
Minimum 1 year of sales experience.
Strong communication and negotiation skills.
Proven ability to work in a target-driven environment.
High level of integrity and professional ethics.
You Are Applying For Zonal Relationship Executive (Lake Eastern Zone)
MV/HV TESTING SPECIALIST @ WOWJOBSSubscribe to any package to know who is hiring
0 Negotiable or Not Mentioned
Tanzania
1 day ago
wowjobs.biz
10 Applied
The successful candidate will join a dynamic team for a 4 to 6-month contract focused on high-stakes electrical testing projects. This role involves critical responsibilities such as conducting comprehensive insulation resistance testing, hipot testing, and VLF withstand testing to ensure the integrity of MV/HV cable systems up to 33kV. The position requires a high level of technical proficiency and the ability to work effectively in a project-based environment to meet strict deadlines and safety protocols.
Beyond field testing, the professional will be responsible for meticulous data analysis and the generation of detailed technical reports based on testing outcomes. Candidates will be expected to perform expert cable fault troubleshooting and participate in the commissioning of electrical infrastructure, ensuring that all systems comply with relevant industry standards and safety regulations.
Key Requirements
Bachelor degree in Electrical Engineering or related field
Proven experience with MV/HV cable testing up to 33kV
Expertise in Insulation Resistance (IR) Testing
Proficiency in Hipot Testing
Experience with VLF Withstand Testing
BRANCH ACCOUNTS AND OPERATIONS OFFICER @ BRAC MAENDELEO TANZANIASubscribe to any package to know who is hiring
0 Negotiable or Not Mentioned
Tanzania, Mwanza
1 day ago
brac.or.tz
15 Applied Subscriber Only
The Branch Accounts and Operations Officer will play a critical role in managing the financial and operational activities at the branch level. Responsibilities include overseeing daily financial transactions, maintaining accurate accounting records, and ensuring that all operational processes align with organizational policies. The officer will support various development programs, ensuring that resources are utilized efficiently to achieve project objectives.
Furthermore, this role involves providing administrative support and coordinating logistics to ensure smooth service delivery. The successful candidate will work closely with other team members to monitor project performance, verify compliance, and maintain the integrity of financial data. The position requires a proactive individual who can handle multiple tasks effectively while maintaining high standards of professionalism and accountability.
Key Requirements
Bachelor's degree or Diploma in Finance, Accounts, Business Administration, or Commerce.
Minimum of 2 years of experience in the national or international development sector.
Experience in managing finance and accounts for development programs, including microfinance or agricultural initiatives.
Proficiency in Microsoft Office Suite, specifically Excel and Word.
Strong project management and coordination skills, including monitoring and logistics.
You Are Applying For Branch Accounts and Operations Officer
BAR MAN @ SERENA HOTELSSubscribe to any package to know who is hiring
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
7 hours ago
serenahotels.com
8 Applied
The Bar Man plays a vital role in the Food & Beverage department, responsible for providing exceptional service to all patrons. This position involves crafting high-quality cocktails, managing beverage inventory, and ensuring that the bar area remains professional, clean, and well-organized at all times. The individual must be able to work efficiently in a fast-paced environment while maintaining a friendly and approachable demeanor.
Successful candidates will ensure that all service standards are upheld, adhering to safety and hygiene protocols. By maintaining a deep knowledge of beverages and current mixology trends, the Bar Man will provide recommendations and create a welcoming atmosphere that encourages repeat visits from guests.
Key Requirements
Diploma or certificate in Bartending or Food & Beverage
At least 2 years of relevant experience in a similar role
Strong knowledge of various beverages and cocktail preparation
Excellent customer service and communication skills
Ability to maintain a clean and organized bar station
CUSTOMER EXPERIENCE MANAGER @ KARIMJEE GROUPSubscribe to any package to know who is hiring
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
1 day ago
karimjee.com
12 Applied Subscriber Only
We are seeking a dedicated professional to lead initiatives aimed at elevating our service standards and deepening relationships with our client base. The focus is on implementing strategies that improve customer satisfaction metrics and drive long-term loyalty across our service touchpoints.
Working in Dar es Salaam, Tanzania, the manager will design end-to-end customer journey maps and resolve complex service issues. This leadership role demands a deep understanding of customer feedback mechanisms, proactive problem-solving, and the ability to foster a service-oriented culture within the organization to ensure every interaction reflects our high standards.
Key Requirements
Minimum 5 years of experience in customer experience or relationship management.
Bachelor's degree in Marketing, Communication, or Business Administration.
Proven track record of improving customer satisfaction scores.
Experience in utilizing CRM platforms to track customer interactions.
Strong leadership skills with the ability to influence cross-departmental teams.
ASSISTANT CHIEF ENGINEER @ MSGTOURISTICSubscribe to any package to know who is hiring
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
1 day ago
msgtouristic.online
11 Applied Subscriber Only
We are seeking a highly skilled and experienced Assistant Chief Engineer to join our professional team in a prestigious hospitality setting. The successful candidate will be responsible for overseeing the maintenance, repair, and operational efficiency of all hotel facilities and equipment to ensure a seamless guest experience. The role requires a proactive approach to facility management and the ability to lead a technical team in a fast-paced environment.
Candidates will work closely with other department heads to maintain the highest standards of safety, compliance, and functionality across the property. This position is based in Zanzibar, offering a unique opportunity to contribute to the operational success of a high-end facility. The ideal applicant will demonstrate a strong commitment to quality and have a proven track record in managing technical infrastructure within the hospitality industry.
Key Requirements
Previous experience in 4 or 5-star hotels is mandatory.
Strong technical skills in mechanical, electrical, and plumbing systems.
Proven leadership abilities to manage and mentor a technical team.
Relevant degree or certification in Engineering or related field.
Strong understanding of health, safety, and fire protection regulations.
HOTEL MANAGER @ ELCT NORTHERN DIOCESE LUTHERAN UHURU HOTEL & CONFERENCE CENTRESubscribe to any package to know who is hiring
0 Negotiable or Not Mentioned
Tanzania, Moshi
9 hours ago
elctnortherndiocese.org
10 Applied
We are seeking a dedicated and experienced professional to oversee the comprehensive operations of our hotel and conference facility. The role involves managing day-to-day administrative tasks, human resources oversight, and ensuring high-quality service delivery for all guests. The successful candidate will be responsible for developing strategic initiatives to expand business reach, optimizing resource utilization, and preparing detailed operational reports to ensure the facility meets both its financial goals and institutional standards.
Furthermore, the individual will play a key role in fostering positive relationships with stakeholders, partners, and customers. It is essential that all operational activities are conducted in alignment with the organization's guiding principles and regulatory requirements. This position offers a professional environment focused on hospitality excellence in the heart of Moshi, requiring a leader who can balance operational efficiency with compassionate management and strategic business growth.
Key Requirements
Bachelor's degree in Hotel Management, Tourism, Business Administration, or related field.
Minimum 5 years of relevant leadership experience in a hospitality institution.
Proven proficiency in computer applications, data entry, and social media.
Demonstrated experience in strategic planning, budgeting, and financial resource management.
Knowledge of tourism marketing, specifically mountain climbing and international markets.