0 Negotiable or Not Mentioned
Kenya, Remote
1 day ago
betviro.com
219 Views
Betviro is seeking a dedicated Affiliate Manager to join our team in Kenya for a remote-based role. The ideal candidate will be responsible for managing and expanding our affiliate network within the iGaming sector. You will work closely with partners to optimize CPA and fixed deal structures, ensuring mutual growth and success while working from your location in Kenya. In this position, you will utilize your experience in the iGaming industry to identify new opportunities and build long-lasting relationships with affiliates. Proficiency in both English and Russian is highly valued as you will be communicating with a diverse range of stakeholders. Join us to help drive our brand forward in the Kenyan market through this flexible remote opportunity.
Key Requirements
1-3 years of professional experience in the iGaming industry.
Deep understanding of CPA and Fixed deal structures.
Fluent in English for professional communication.
Proficiency in the Russian language is required for internal or partner communication.
Ability to identify and recruit new high-performing affiliates within the Kenyan region.
Experience in monitoring and analyzing affiliate performance metrics and ROI.
Strong negotiation skills to secure favorable and sustainable deal terms.
Knowledge of industry-standard tracking platforms and affiliate software.
Ability to work independently and effectively in a remote work environment.
Strong interpersonal skills for building and maintaining long-term partner relationships.
0 Negotiable or Not Mentioned
Kenya, Nairobi
3 days ago
solvoglobal.com
371 Views
Join our expanding team as a Customer Service Representative based in Nairobi, Kenya. In this role, you will be the front line of our service excellence, handling high volumes of inquiries via phone and chat. Your primary focus will be delivering high-quality support regarding products, services, and order statuses, ensuring every customer walks away with a positive experience and clear, accurate information.
This onsite position requires candidates who are passionate about people and thrive in fast-paced environments. You will collaborate closely with team leads and training departments to meet key performance metrics while maintaining strict adherence to operational guidelines and schedules. We offer paid training and significant growth opportunities within our people-driven organization, providing a professional and collaborative atmosphere for your career development in the customer experience industry.
Key Requirements
Advanced English level (C1 proficiency).
Minimum 1 year of customer service experience, preferably in a contact center.
Strong verbal and written communication skills.
Customer-oriented mindset with excellent problem-solving abilities.
Comfortable working in fast-paced, high-volume call environments.
Basic computer skills and ability to navigate multiple software systems.
Availability to work onsite in Nairobi, Kenya is mandatory.
Ability to build rapport quickly and ensure a positive customer experience.
Proficiency in documenting customer interactions accurately in internal systems.
Flexibility to work different shifts, including evenings and weekends.
0 Negotiable or Not Mentioned
Kenya, Remote
4 days ago
avortel.com
363 Views
AvorTel is a global telecommunications provider specializing in VoIP and international voice services. We offer reliable voice termination, DID solutions, and SIP trunking for carriers and wholesale partners worldwide, ensuring seamless connectivity, quality, and scalable global communication. We are currently looking for motivated individuals in Kenya to join our expanding global team.
As a Voice Account Manager, you will be responsible for the buying, selling, pricing, and trading of the voice network on an international scale. You will actively seek out new business opportunities, managing them from implementation through to long-term account growth. This role offers a market-competitive salary paid in USD and the flexibility of a full-time remote position, allowing you to contribute to our 24/7 operational environment from Kenya.
Key Requirements
Bachelor’s degree in a relevant field
3–5+ years of relevant experience, preferably in voice trading or telecom sales
Strong understanding of the telecom industry, including market trends, competitors, products, and technical solutions
Proven ability to develop and maintain strategic customer relationships
Excellent negotiation and contract management skills
Proficient in MS Office tools (Word, Excel, PowerPoint)
Excellent communication skills in English (both written and verbal)
Ability to work in a remote, 24/7 operational environment
Experience in managing and growing international client accounts
Familiarity with wholesale voice termination and SIP protocols
0 Negotiable or Not Mentioned
Kenya
5 days ago
solvoglobal.com
556 Views
Join our team as a Customer Service Representative in Kenya, where you will be at the forefront of providing exceptional support to our global clientele. In this role, you will be responsible for managing a variety of customer inquiries through multiple channels including phone, email, and live chat. You will play a vital role in resolving issues promptly, providing accurate product information, and ensuring every customer interaction ends on a positive note.
We offer a dynamic and multicultural work environment that fosters professional growth and continuous learning. As part of our team, you will receive ongoing training to enhance your skills and advance your career within the organization. We are looking for proactive individuals who are passionate about problem-solving and possess excellent communication skills to help us maintain our high standards of service excellence.
Key Requirements
High school diploma or equivalent (college studies are a plus).
Advanced or fluent English communication skills (C1 written and spoken).
Strong interpersonal and problem-solving skills.
Basic computer skills and ability to multitask effectively.
Previous experience in customer service or a call center environment.
Ability to work independently and as part of a diverse team.
Capability to handle inbound and outbound customer inquiries via phone, email, or chat.
Proficiency in maintaining detailed and accurate records of customer interactions.
Commitment to meeting defined quality and productivity standards.
Proactive attitude with a focus on ensuring a positive customer experience.
0 Negotiable or Not Mentioned
Kenya, Nairobi
5 days ago
solvoglobal.com
497 Views
We are seeking a dedicated Benefits Associate to join our team in Nairobi, Kenya. In this on-site role, you will be responsible for supporting employees across various channels, including phone, email, and ticketing systems, to resolve inquiries related to their benefits. You will play a crucial role in managing benefits enrollments, processing plan changes, and supporting significant events such as Open Enrollment and Qualifying Life Events. Additionally, you will handle life, short-term disability (STD), and long-term disability (LTD) claims, ensuring that all documentation is accurate and processed in a timely manner. Beyond direct employee support, you will work closely with insurance carriers and ensure that payroll deductions are accurately maintained. The role requires a high degree of detail orientation to generate reports and support audits, ensuring compliance and efficiency within our HR systems. Joining our team means working in a structured environment with clear KPIs and opportunities for professional growth. This position offers direct exposure to carriers and a key role in the intersection of benefits and payroll administration in our Nairobi office.
Key Requirements
At least 3–5 years of professional experience in HR or administrative roles.
Previous experience in Benefits Administration is highly preferred for this role.
A strong background in customer service, insurance, or the healthcare industry.
Advanced English proficiency with at least 90% fluency in communication.
Intermediate proficiency in Microsoft Office Suite, specifically Excel and Word.
High level of detail orientation and a proactive approach to problem-solving.
Ability to work effectively as a team player in a fast-paced environment.
Proven capability to support employees via phone, email, and ticketing systems.
Experience managing benefits enrollments and processing plan changes.
Competence in handling Life, STD, and LTD claims while maintaining confidentiality.
0 Negotiable or Not Mentioned
Kenya, Nyahururu
7 days ago
nyahururueliteschools.sc.ke
623 Views
Nyahururu Elite Schools is seeking a dedicated and qualified English & Creative Arts Teacher to join our academic team. The successful candidate will be responsible for delivering high-quality instruction to learners in both the Upper Primary and Junior School levels. This role requires an individual who is passionate about education and capable of fostering a creative learning environment while adhering to the Competency Based Curriculum (CBC) standards. The teacher will be expected to prepare lesson plans, assess student progress, and participate in school activities to ensure a holistic development for all students.
In addition to teaching the primary subjects, the ideal candidate should demonstrate versatility by being able to handle additional subjects as needed. This position offers an opportunity to work in a reputable institution focused on academic excellence and character building. All applicants must be registered with the Teachers Service Commission (TSC) and possess the necessary certifications to practice in Kenya. The school is located in Nyahururu, and candidates should be prepared to work within this region to contribute to the school's ongoing success.
Key Requirements
Diploma or P1 Certificate in Education
Must be TSC Registered
Must be CBC Compliant
Ability to handle Upper Primary & Junior School levels
Ability to teach additional subjects is an added advantage
Strong classroom management and organizational skills
Excellent proficiency in written and spoken English
Commitment to student-centered learning and development
Ability to use ICT tools to enhance teaching and learning
High level of integrity and professional ethics
0 Negotiable or Not Mentioned
Kenya, Nairobi
6 days ago
solvoglobal.com
573 Views
We are seeking a dedicated Benefits Associate to join our team in Nairobi. In this role, you will be the primary point of contact for employees, providing support through phone, email, and ticketing systems. You will manage benefits enrollments, process plan changes, and support critical periods like Open Enrollment and Qualifying Life Events. Additionally, you will handle Life, Short-Term Disability (STD), and Long-Term Disability (LTD) claims while ensuring all payroll deductions are accurate and up-to-date.
Working directly with insurance carriers, you will generate reports and provide essential support during audits. This position offers a structured environment with clear KPIs and significant professional growth opportunities. If you have a strong background in benefits administration and a customer-centric approach, we encourage you to apply and become a key part of our HR and payroll operations.
Key Requirements
3–5 years of professional experience in a related field.
Previous experience in Benefits Administration is highly preferred.
Strong background in customer service, insurance, or the healthcare industry.
Intermediate proficiency in Microsoft Office Suite, especially Excel.
Exceptional attention to detail and a proactive approach to problem-solving.
Proven ability to work effectively within a team environment.
Advanced English language skills with at least 90% proficiency.
Experience in managing benefits enrollments and plan modifications.
Capability to handle Life, Short-Term Disability, and Long-Term Disability claims.
Strong communication skills for interacting with employees and insurance carriers.
0 Negotiable or Not Mentioned
Kenya
7 days ago
solvoglobal.com
941 Views
Solvo Global is seeking a dedicated Customer Service Representative to join our dynamic team in Kenya. In this role, you will be the primary point of contact for customers, handling inquiries through various channels including phone, email, and chat. Your main objective will be to provide accurate information about products and services while resolving issues in a professional and timely manner. We are looking for individuals who are customer-focused, proactive, and possess excellent communication skills to ensure a positive experience for every client interaction.
Beyond day-to-day interactions, you will be responsible for maintaining detailed and accurate records of customer communications and meeting high-quality productivity standards. This position offers a multicultural work environment with ongoing training and development opportunities to foster your career growth. Successful candidates will be problem-solvers who enjoy helping others and can work effectively both independently and as part of a collaborative team. Join us to build a rewarding career in the fast-paced BPO industry within Kenya.
Key Requirements
High school diploma or equivalent qualification.
Advanced or fluent English communication skills (C1 level written and spoken).
Strong interpersonal and relationship-building skills.
Proven problem-solving abilities and critical thinking.
Basic computer skills and proficiency in office software.
Ability to multitask and manage time effectively.
Previous customer service or call center experience is a plus.
Ability to work independently with minimal supervision.
Capacity to work effectively as part of a multicultural team.
Proactive attitude and a genuine desire to help others.