Best Talent Reach (BTR) 5 Jobs Found for "hotel operations"

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SENIOR MANAGER - RISK ASSURANCE @ ENHANCE PLUS

0 Negotiable or Not Mentioned India, Mumbai 10 days ago enhanceplus.org 344 Views

We are seeking a highly experienced Senior Manager for Risk Assurance to join a leading global telecom and BPO service provider based in Mumbai. This critical leadership role involves driving enterprise-wide governance across Risk, Internal Audit, and Fraud Risk portfolios. The successful candidate will be responsible for building and leading robust risk frameworks across large-scale, multi-geographical operations, ensuring business stability and compliance in a fast-paced environment. This role offers a competitive package of up to 27Lpa.

The ideal candidate should possess over 12 years of experience in risk management and compliance, with a specific focus on international BPO or ITES environments. You will be tasked with balancing governance rigor with operational agility, driving risk maturity across global delivery environments. This is a strategic mandate for a leader who can strengthen governance without slowing business momentum, managing complex stakeholder relationships with senior leadership and global clients effectively.

Key Requirements

Minimum of 12 years of experience in Risk, Internal Audit, Compliance, or Fraud Management. At least 1 year of experience as a Senior Risk Manager within an International BPO environment. Proven track record of leadership experience specifically managing other managers. Deep expertise in Enterprise Risk Management (ERM) and Risk Control Self-Assessment (RCSA). Strong proficiency in developing Risk Control Matrix (RCM) and Key Risk Indicators (KRIs). Extensive knowledge of audit governance frameworks and fraud control mechanisms. Previous exposure to BPO, ITES, or shared services organizational structures. Prior experience working with telecom or other heavily regulated industries is highly preferred. Excellent stakeholder management skills to interact with senior leadership and global clients. Ability to drive risk maturity across diverse and global delivery environments. Strategic mindset capable of balancing governance requirements with operational agility.
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FRONT OFFICE EXECUTIVE @ RENAISSANCE LUCKNOW HOTEL

0 Negotiable or Not Mentioned India, Lucknow 18 days ago marriott.com 989 Views

Renaissance Lucknow Hotel is currently hiring a Front Office Executive to join our dynamic guest services team. The Executive will be responsible for handling guest check-ins and check-outs, providing information about hotel services, and ensuring a seamless experience for all visitors. This position requires a proactive individual who can represent the Renaissance brand with professionalism and enthusiasm at all times.

Your duties will include managing reservations, processing payments, and addressing guest concerns promptly to maintain high satisfaction scores. This is a vital role in our efforts to provide luxury hospitality in the heart of Lucknow. You will work as part of a dedicated team to ensure that every aspect of the guest's stay is handled with care and efficiency, reflecting the Marriott commitment to excellence.

Key Requirements

Prior experience in a front office role within a 4 or 5-star hotel Knowledge of hotel billing and check-in/out procedures Strong interpersonal skills and a friendly demeanor Ability to multitask effectively in a busy environment Proficiency in English and local languages Strict adherence to professional grooming standards Familiarity with hotel software and computer systems Strong orientation towards customer service Analytical skills for basic daily reporting Adaptability to high-pressure environments and changing priorities
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FRONT OFFICE EXECUTIVES @ LE ROYAL MÉRIDIEN CHENNAI

0 Negotiable or Not Mentioned India, Chennai 19 days ago leroyalmeridien-chennai.com 1065 Views

Le Royal Méridien Chennai is looking for experienced Front Office Executives to lead our guest service operations and ensure the highest level of efficiency at the front desk. This role is pivotal in managing the daily flow of arrivals and departures, coordinating with housekeeping and other departments, and maintaining accurate guest records. The ideal candidate will have a sophisticated understanding of luxury hotel operations and a commitment to delivering world-class service.

A mandatory requirement for this position is proficiency in the Opera Property Management System, as it is central to our administrative and guest handling processes. As a Front Office Executive, you will be expected to mentor junior associates, resolve complex guest issues, and uphold the operational protocols of the hotel. Your expertise will help maintain the seamless functioning of the front office while driving guest loyalty through personalized and professional interactions in the heart of Chennai.

Key Requirements

In-depth knowledge of Opera Property Management System (PMS) is a must. Previous experience as a Front Office Executive in a 4-star or 5-star hotel. Strong leadership and supervisory skills to manage junior staff. Excellent verbal and written communication skills in English. Ability to handle high-pressure situations and guest grievances professionally. Sound knowledge of hotel accounting and billing procedures. Attention to detail in managing guest profiles and room allocations. Degree or diploma in Hotel Management or a related field. Strong organizational and time-management abilities. Proficiency in MS Office and other administrative tools.
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APPRENTICE (HOUSEKEEPING) @ TAJ DEVI RATN RESORT & SPA

0 Negotiable or Not Mentioned India, Jaipur 25 days ago tajhotels.com 1848 Views

Taj Devi Ratn Resort & Spa invites applications for an Apprentice in the Housekeeping department. This role is designed for individuals looking to start their career in hospitality and gain hands-on experience in maintaining luxury guest rooms and public areas. Under the guidance of experienced supervisors, you will learn the art of professional cleaning, room setup, and inventory management.

As an apprentice, you will play a vital role in ensuring that the resort's aesthetic and cleanliness standards are always met. This position requires someone who is hardworking, eager to learn, and dedicated to the behind-the-scenes work that makes a guest's stay comfortable. It is a fantastic entry-level opportunity within the Taj group in Jaipur.

Key Requirements

Strong desire to build a career in the hospitality industry. High school diploma or equivalent; hospitality students are encouraged to apply. Physical fitness and the ability to perform manual cleaning tasks. High level of attention to detail and a sense of cleanliness. Punctuality and a strong work ethic during training periods. Ability to follow instructions and learn new tasks quickly. Professional appearance and good personal hygiene standards. Basic understanding of safety protocols and chemical handling. Positive attitude and willingness to work in a team environment. Availability to work various shifts as per training requirements.
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DUTY MANAGER (FRONT OFFICE) @ TAJ DEVI RATN RESORT & SPA

0 Negotiable or Not Mentioned India, Jaipur 25 days ago tajhotels.com 1772 Views

Taj Devi Ratn Resort & Spa in Jaipur is currently seeking a professional Duty Manager to join their Front Office team. The role involves overseeing the daily operations of the front desk, ensuring that guest arrivals and departures are handled with the highest level of efficiency and care. The Duty Manager serves as a key liaison between guests and management, addressing concerns and maintaining the resort's reputation for exceptional service.

Candidates will be expected to manage front office staff, coordinate with other departments like Housekeeping and F&B, and handle any operational emergencies that may arise during their shift. This is an excellent opportunity for a hospitality professional to grow within the prestigious Taj Hotels group in the vibrant city of Jaipur, India.

Key Requirements

Proven experience as a Duty Manager or similar leadership role in a 5-star hotel. In-depth knowledge of Property Management Systems (PMS) like Opera. Excellent communication and interpersonal skills in English and Hindi. Strong problem-solving abilities and the ability to handle high-pressure situations. Degree or Diploma in Hotel Management from a reputable institution. High level of professional grooming and adherence to luxury standards. Ability to manage and motivate a diverse team of front office associates. Flexibility to work in rotating shifts, including night duties and weekends. Strong administrative and organizational skills for report generation. Commitment to delivering personalized guest experiences consistently.
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