SENIOR MANAGER - RISK ASSURANCE @ ENHANCE PLUS
We are seeking a highly experienced Senior Manager for Risk Assurance to join a leading global telecom and BPO service provider based in Mumbai. This critical leadership role involves driving enterprise-wide governance across Risk, Internal Audit, and Fraud Risk portfolios. The successful candidate will be responsible for building and leading robust risk frameworks across large-scale, multi-geographical operations, ensuring business stability and compliance in a fast-paced environment. This role offers a competitive package of up to 27Lpa.
The ideal candidate should possess over 12 years of experience in risk management and compliance, with a specific focus on international BPO or ITES environments. You will be tasked with balancing governance rigor with operational agility, driving risk maturity across global delivery environments. This is a strategic mandate for a leader who can strengthen governance without slowing business momentum, managing complex stakeholder relationships with senior leadership and global clients effectively.
The ideal candidate should possess over 12 years of experience in risk management and compliance, with a specific focus on international BPO or ITES environments. You will be tasked with balancing governance rigor with operational agility, driving risk maturity across global delivery environments. This is a strategic mandate for a leader who can strengthen governance without slowing business momentum, managing complex stakeholder relationships with senior leadership and global clients effectively.
Key Requirements
Minimum of 12 years of experience in Risk, Internal Audit, Compliance, or Fraud Management.
At least 1 year of experience as a Senior Risk Manager within an International BPO environment.
Proven track record of leadership experience specifically managing other managers.
Deep expertise in Enterprise Risk Management (ERM) and Risk Control Self-Assessment (RCSA).
Strong proficiency in developing Risk Control Matrix (RCM) and Key Risk Indicators (KRIs).
Extensive knowledge of audit governance frameworks and fraud control mechanisms.
Previous exposure to BPO, ITES, or shared services organizational structures.
Prior experience working with telecom or other heavily regulated industries is highly preferred.
Excellent stakeholder management skills to interact with senior leadership and global clients.
Ability to drive risk maturity across diverse and global delivery environments.
Strategic mindset capable of balancing governance requirements with operational agility.