DUTY MANAGER (FRONT OFFICE) @ TAJ DEVI RATN RESORT & SPA
Taj Devi Ratn Resort & Spa in Jaipur is currently seeking a professional Duty Manager to join their Front Office team. The role involves overseeing the daily operations of the front desk, ensuring that guest arrivals and departures are handled with the highest level of efficiency and care. The Duty Manager serves as a key liaison between guests and management, addressing concerns and maintaining the resort's reputation for exceptional service.
Candidates will be expected to manage front office staff, coordinate with other departments like Housekeeping and F&B, and handle any operational emergencies that may arise during their shift. This is an excellent opportunity for a hospitality professional to grow within the prestigious Taj Hotels group in the vibrant city of Jaipur, India.
Candidates will be expected to manage front office staff, coordinate with other departments like Housekeeping and F&B, and handle any operational emergencies that may arise during their shift. This is an excellent opportunity for a hospitality professional to grow within the prestigious Taj Hotels group in the vibrant city of Jaipur, India.
Key Requirements
Proven experience as a Duty Manager or similar leadership role in a 5-star hotel.
In-depth knowledge of Property Management Systems (PMS) like Opera.
Excellent communication and interpersonal skills in English and Hindi.
Strong problem-solving abilities and the ability to handle high-pressure situations.
Degree or Diploma in Hotel Management from a reputable institution.
High level of professional grooming and adherence to luxury standards.
Ability to manage and motivate a diverse team of front office associates.
Flexibility to work in rotating shifts, including night duties and weekends.
Strong administrative and organizational skills for report generation.
Commitment to delivering personalized guest experiences consistently.