0 Negotiable or Not Mentioned
Tanzania, Zanzibar
4 hours ago
whitesandvillas.com
6 Applied 4 Pro Applied
Zanzibar White Sand Luxury Villas & Spa is seeking an experienced Spa Manager to lead its luxury wellness operations and deliver exceptional guest experiences. The successful candidate will oversee all aspects of spa operations, including daily management, coordination with other departments to ensure seamless guest experiences, and the management of inventory, stock control, and procurement activities. Emphasis will be placed on maintaining high hygiene, cleanliness, and safety standards.
This role also involves ensuring exceptional guest service and personalized wellness experiences, handling guest inquiries and complaints professionally, and developing new wellness concepts aligned with guest preferences and industry trends. The Spa Manager will recruit, train, and develop spa staff, conduct performance evaluations, foster a positive workplace culture, and monitor budgets and control operational costs, contributing to the financial success of the spa.
Key Requirements
Minimum 3–5 years of experience in spa and wellness operations
Previous experience in a similar leadership role within a luxury hotel or resort is preferred
Strong understanding of spa operations, service standards, and guest relations
Excellent leadership, communication, and interpersonal skills
Ability to multitask and work effectively in a fast-paced environment
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
3 days ago
equitybank.co.tz
10 Applied 7 Pro Applied
We are looking for a dynamic and results-oriented Manager Corporate & Public Sector to join our team in Zanzibar. This role is pivotal in driving growth and managing key relationships within both the corporate and public sectors on the island. The successful candidate will be responsible for identifying business opportunities, providing expert financial solutions, and maintaining robust client portfolios in line with the bank's strategic goals.
Key responsibilities include client acquisition, retention, and deepening relationships through a comprehensive understanding of client needs. You will be expected to achieve ambitious sales targets, conduct thorough financial assessments, and collaborate with product teams to deliver innovative banking solutions. A strong understanding of the local business environment in Zanzibar is essential for success in this role.
Key Requirements
Extensive experience in both corporate and public sector banking
Proven track record in client acquisition, retention, and portfolio growth
In-depth knowledge of banking products, services, and credit processes
Demonstrated ability to achieve and exceed sales and business development targets
Strong analytical skills for financial statement analysis and credit risk assessment
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 days ago
marsjssitd.co.tz
9 Applied 6 Pro Applied
Marsjsstd Private Hospital is inviting applications from passionate and innovative individuals for the position of Customer Experience Officer in Zanzibar. The core mission of this role is to enhance patient satisfaction and ensure overall service excellence within our established healthcare environment. As a creative and service-driven professional, you will identify opportunities for continuous improvement and implement strategies that put the patient first, ensuring every interaction reflects the hospital's core values.
You will be responsible for analyzing patient feedback and reporting on service quality principles to help the hospital maintain its reputation for excellence. This role requires high levels of professionalism, attention to detail, and the ability to build strong interpersonal relationships with both patients and clinical staff. If you are a dedicated professional who is passionate about improving the patient journey in a healthcare setting, we encourage you to apply for this full-time role.
Key Requirements
Bachelor's Degree in Customer Experience, Business, or a related field.
Deep understanding of patient satisfaction and service quality principles.
Strong interpersonal and relationship-building skills.
Ability to identify opportunities for continuous process improvement.
High level of professionalism and meticulous attention to detail.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 days ago
marsjssitd.co.tz
6 Applied 4 Pro Applied
A leading private hospital in Zanzibar is looking for an experienced and dynamic Customer Service Manager to lead and strengthen our patient service operations. With a high-volume patient flow of 300-400 customers daily, the manager will be responsible for overseeing the front office team and developing comprehensive customer service strategies and standards. You will be expected to monitor patient satisfaction closely and ensure that every individual receives exceptional service during their visit.
Beyond team supervision, the role involves training, mentoring, and evaluating staff to maintain high performance and service standards. You will handle escalated complaints professionally, prepare detailed reports on service trends, and work closely with hospital management to implement improvement initiatives. This leadership role is vital for fostering a positive, service-oriented culture that aligns with the hospital's values of excellence, integrity, and teamwork.
Key Requirements
Bachelor's Degree in Business Administration, Healthcare Management, or Public Relations.
Minimum of 4-6 years of experience in customer service management.
Proven experience within the healthcare or hospitality sectors.
Strong leadership and team management skills to direct a front office team.
Excellent communication, conflict resolution, and organizational abilities.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
17 days ago
theresidence.com
21 Applied 15 Pro Applied
The Residence Zanzibar is a luxury five-star resort located on the southwest coast of Zanzibar, near the village of Kizimkazi. We are seeking a diligent and organized Store Keeper to manage our inventory and supply operations. The role involves overseeing the storage and distribution of materials to ensure the resort's high-end hospitality services operate smoothly. You will be responsible for maintaining the physical and digital integrity of our stores, contributing to the exceptional standards expected by our guests at this 32-hectare tropical estate.
The successful candidate will be tasked with receiving goods, maintaining accurate stock levels, and participating in regular audits to ensure financial and operational transparency. This position requires a professional who is detail-oriented and proficient in stock management systems. By joining the global collection of The Residence by Cenizaro, you will have the opportunity to grow within a prestigious environment that blends Swahili, Omani, Indian, and European cultures. Your work will directly support our commitment to sustainable tourism and community excellence in the Zanzibar region.
Key Requirements
Minimum 2 years of experience in storekeeping or inventory management.
Proficiency in receiving, recording, and issuing materials within a store environment.
Ability to maintain accurate inventory and stock levels at all times.
Commitment to ensuring proper storage, labelling, and cleanliness of the store area.
Capability to assist in formal stock takes and financial audits.