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CUSTOMER SERVICE MANAGER @ MARSJSSTD

0 Negotiable or Not Mentioned Tanzania, Zanzibar 7 days ago marsjssitd.co.tz 12 Applied 8 Pro Applied

A leading private hospital in Zanzibar is looking for an experienced and dynamic Customer Service Manager to lead and strengthen our patient service operations. With a high-volume patient flow of 300-400 customers daily, the manager will be responsible for overseeing the front office team and developing comprehensive customer service strategies and standards. You will be expected to monitor patient satisfaction closely and ensure that every individual receives exceptional service during their visit.

Beyond team supervision, the role involves training, mentoring, and evaluating staff to maintain high performance and service standards. You will handle escalated complaints professionally, prepare detailed reports on service trends, and work closely with hospital management to implement improvement initiatives. This leadership role is vital for fostering a positive, service-oriented culture that aligns with the hospital's values of excellence, integrity, and teamwork.

Key Requirements

Bachelor's Degree in Business Administration, Healthcare Management, or Public Relations. Minimum of 4-6 years of experience in customer service management. Proven experience within the healthcare or hospitality sectors. Strong leadership and team management skills to direct a front office team. Excellent communication, conflict resolution, and organizational abilities.
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BUSINESS DEVELOPMENT CONSULTANT @ EPICBR

0 Negotiable or Not Mentioned Tanzania, Zanzibar 7 days ago epicbr.co.tz 14 Applied 4 Ultra Applied

The Business Development Consultant will play a pivotal role in driving sales growth and expansion for digital products and solutions in Zanzibar. This includes overseeing a portfolio of services such as cloud computing, cybersecurity, AI, hosting, and payment solutions. You will be tasked with monitoring market trends to identify emerging opportunities and developing strategies to capture new business within target markets. This position requires a high level of engagement with clients through meetings, presentations, and solution demonstrations. You will work closely with technical teams to ensure accurate solution positioning and support. Additionally, you will be responsible for building a robust sales pipeline, developing strategic partnerships, and preparing performance reports to ensure business objectives are met effectively.

Key Requirements

Bachelor's degree in Business, ICT, Marketing, Telecommunications, or a related field. Minimum of 3 years of experience in business development, enterprise sales, or digital solutions. Strong background in B2B sales and relationship management within the ICT or telecom sectors. Excellent knowledge of enterprise technology solutions including cloud, cybersecurity, and AI. Superior presentation, negotiation, and communication skills.
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SALES MANAGERS WITH REAL ESTATE BACKGROUND (3 POSITIONS) @ INFINITY DEVELOPMENTS

0 Negotiable or Not Mentioned Tanzania, Zanzibar 7 days ago infinitydevelopments.ae 12 Applied 4 Ultra Applied

We are looking for three Sales Managers with a Real Estate background to lead, mentor, and track the performance of our sales team. In this role, you will develop and execute strategic sales plans to achieve company targets while building and maintaining strong customer relationships. You will be a key driver in the success of our commercial team as we expand our real estate footprint in Zanzibar.

The ideal candidate is a result-oriented professional who thrives in high-energy environments. You will be expected to provide leadership and direction to the sales force, ensuring that all revenue targets are met or exceeded. Your expertise in the real estate market will be crucial for navigating the local landscape and securing high-value deals.

Key Requirements

Bachelor’s degree in Business Administration, Marketing, or a related field Minimum 3–5 years of experience in sales management Proven track record of hitting and exceeding sales targets Strong leadership and team mentorship skills Excellent communication and interpersonal abilities
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AREA DIRECTOR OF MARKETING @ BARON HOTELS & RESORTS

0 Negotiable or Not Mentioned Tanzania, Zanzibar 16 days ago baronhotels.com 11 Applied 8 Pro Applied

Baron Hotels & Resorts is seeking an experienced and visionary Area Director of Marketing to lead the group marketing function for our upcoming Baron Zanzibar property. This is a group-level leadership role specifically designed for a senior marketing professional with a proven track record in the luxury hospitality sector. The successful candidate will be responsible for developing and executing group-wide marketing strategies, driving brand positioning, and enhancing the company's reputation across key international source markets. You will lead digital marketing initiatives, social media campaigns, and content strategies while managing PR and media relations at the group level. Collaboration with Sales and Revenue teams is essential to align commercial objectives and ensure the overall success of the brand. Additionally, the role involves overseeing the pre-opening marketing plans for our expanding portfolio of upcoming luxury properties in the region.

Key Requirements

5–10+ years of marketing experience in luxury hospitality Proven experience at an area or multi-property level Strong command of digital marketing and brand strategy Excellent leadership and stakeholder management skills Ability to develop and execute group-wide marketing strategies
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