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FRONT DESK AGENT @ ROAR CAPITAL

0 Negotiable or Not Mentioned Tanzania, Zanzibar 8 days ago roarcapital.co.tz 7 Applied 5 Pro Applied

As a Front Desk Agent, you will be the face of Roar Capital, providing a warm welcome to guests arriving in Zanzibar. You will manage the entire check-in and check-out process, handle room assignments, and ensure that all guest records are accurately maintained in the system. Beyond administrative duties, you will act as a concierge, providing information about local attractions and ensuring guest needs are met promptly. Your professionalism and attention to detail will be key to maintaining the high service standards Roar Capital is known for.

Key Requirements

Previous experience in a similar role in the hotel industry. High school diploma or equivalent; hospitality degree is a plus. Strong proficiency in Property Management Systems (PMS). Exceptional customer service and interpersonal skills. Ability to handle stressful situations and guest complaints professionally.
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RECEPTIONIST @ THE RESIDENCE ZANZIBAR

0 Negotiable or Not Mentioned Tanzania, Zanzibar 11 days ago theresidence.com 13 Applied 9 Pro Applied

The Residence Zanzibar is looking for a professional and welcoming Receptionist to be the first point of contact for our guests. This role is crucial in creating a positive first impression and providing exceptional service throughout the guest's stay. The ideal candidate will be responsible for checking guests in and out, managing room reservations, and providing detailed information about the resort's facilities and local Zanzibar attractions. You will serve as the primary link between the guests and the resort's various services.

Candidates must be fluent in English and have previous experience in a similar role within the hospitality industry. Being a local resident and having familiarity with the PMS-Opera system are essential requirements for this position. You will work in a fast-paced environment requiring excellent multitasking and interpersonal communication skills. Additional language skills are considered a distinct advantage as they help us better serve our international guests.

Key Requirements

At least 2 years of experience in a similar position. Strong communication and multitasking skills. Excellent customer service abilities. Familiar with the PMS-Opera system. Excellent interpersonal communication skills.
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RECEPTIONIST (DAY AND NIGHT SHIFTS) @ MAISHA MATAMU BOUTIQUE

0 Negotiable or Not Mentioned Tanzania, Zanzibar 18 days ago maisha-matamu.com 15 Applied 11 Pro Applied

Maisha Matamu Boutique is hiring professional Receptionists for both day and night shifts at our stunning Paje Beach location in Zanzibar. As the first point of contact for our guests, the Receptionist plays a critical role in embodying the beauty and simplicity of island life. You will be responsible for providing a warm welcome, managing check-ins and check-outs, and ensuring that guests feel a deep emotional connection to the local culture from the moment they arrive at our 19-suite oasis.

Working in a boutique environment requires a high degree of adaptability and attention to detail. You will assist guests in navigating their stay, offering insights into our locally sourced culinary experiences and curated antiques. This role is perfect for a hospitality professional who is passionate about sustainability and meaningful community support. Accommodation and meals are provided on-site in Zanzibar to ensure our team can fully immerse themselves in the Maisha Matamu experience.

Key Requirements

Bachelor degree in Hospitality Business Administration or equivalent. 3 - 5 years of experience as a Receptionist or Front Desk Agent. Excellent communication and interpersonal skills. Proficiency in using Property Management Systems (PMS) and office software. Fluency in English; knowledge of Swahili or another language is a plus.
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