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CUSTOMER SERVICE OFFICER @ MARSJSSTD

0 Negotiable or Not Mentioned Tanzania, Zanzibar 7 days ago marsjssitd.co.tz 7 Applied 5 Pro Applied

Marsjsstd Private Hospital in Zanzibar is seeking a professional, compassionate, and highly organized Customer Service Officer to join our dedicated healthcare team. This role is central to our daily operations, as the hospital serves between 300 to 400 patients and clients each day. You will be the first point of contact, responsible for welcoming and assisting patients, coordinating appointments, and handling various inquiries, complaints, and follow-ups with empathy and efficiency.

In this position, you will guide patients through registration, billing, and service procedures while maintaining accurate records and feedback to improve service standards. The successful candidate will work in a fast-paced environment, ensuring an excellent patient experience and upholding the hospital's reputation for quality care. This is a full-time position located in Zanzibar, requiring a candidate who can maintain a patient-centered approach and professional demeanor at all times.

Key Requirements

Diploma or Bachelor's Degree in Customer Service, Business Administration, or Healthcare Administration. Minimum of 2 years of experience in customer service, preferably in a hospital environment. Excellent communication and interpersonal skills to interact with diverse patients. Strong problem-solving abilities and the capacity to work under pressure. Computer literacy and familiarity with modern hospital information systems.
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HR ASSISTANT @ CARE & CURE MEDICAL CENTRE

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 8 days ago gmail.com 37 Applied 26 Pro Applied

Care & Cure Medical Centre is seeking a dedicated HR Assistant to support our human resources department and contribute to a positive workplace culture. The successful candidate will assist with daily administrative tasks, maintain employee records, and support the recruitment and onboarding processes for our growing medical team. You will play a vital role in ensuring that our staff feel supported and valued in their professional journey.

In this role, you will be responsible for coordinating training sessions, managing payroll documentation, and ensuring compliance with local labor regulations in Tanzania. We are looking for a proactive individual with a passion for people and a commitment to our mission of providing compassionate care. Join us at our Dar es Salaam location and help us build a stronger, more efficient healthcare community through excellence in human resource management.

Key Requirements

Bachelor's degree in Human Resources Management or a related field. Proven experience in an administrative or HR assistant role. Strong understanding of Tanzania labor laws and regulations. Proficiency in Microsoft Office Suite, especially Excel and Word. Excellent written and verbal communication skills in English and Swahili.
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SENIOR OFFICER [AUTHORIZER] – CREDIT ADMINISTRATION @ DIAMOND TRUST BANK

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 18 days ago diamondtrust.co.tz 9 Applied 6 Pro Applied

The Senior Officer (Authorizer) for Credit Administration is tasked with the authorization of entries and the safe custody of all legal documents supporting credit extensions. This role plays a vital part in controlling the release of approved credit facilities, ensuring that all disbursements are executed under the appropriate authority. The incumbent will manage entries on core systems like Flexcube and EDMS to maintain data integrity and timeliness.

Additional responsibilities include diarizing future actions for pending documentation, reconciling GL accounts, and submitting critical reports to regulatory bodies like the Bank of Tanzania (BOT). The role also involves acting as a GRC Risk Champion and leading technical projects from User Acceptance Testing (UAT) to the live environment. The successful candidate will be a proactive problem solver, addressing ICT system exceptions and ensuring effective business continuity.

Key Requirements

A Bachelor’s degree in Banking & Finance, Economics, Accounting or related field. Minimum of 3 years experience in a banking environment. Proficiency in using Flexcube or similar core banking systems. Experience with Median and EDMS platforms. Strong understanding of credit extension and control processes.
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SENIOR OFFICER – CREDIT REVIEW & CONTROL @ DIAMOND TRUST BANK

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 18 days ago diamondtrust.co.tz 11 Applied 3 Ultra Applied

This role focuses on Credit Review and Control within the advances portfolio of Diamond Trust Bank. The successful candidate will be responsible for continuously enhancing monitoring and supervision techniques to meet high institutional standards. Working closely with the Sr. Manager, the Senior Officer will help build and maintain systems to manage a growing credit portfolio while ensuring all proposals comply with internal and regulatory guidelines.

Key responsibilities include identifying stressed assets, managing overdrawings without proper approval, and ensuring accountability across the credit department. The officer will also oversee the submission of periodic returns, security perfection, and compliance with MCC, TRC, and BCC conditions. Special attention will be given to low-rated or stressed accounts to prevent further deterioration of the bank's assets.

Key Requirements

A Bachelor’s degree in accounting, Business Administration, Banking and Finance, economics or related field. Minimum of 1-3 years of banking experience in Credit department. Experience handling corporate & Retail credit assessments. Experience in credit monitoring. Proficiency in identifying stressed assets and remedies.
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