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GUEST RELATIONS OFFICER (RUSSIAN SPEAKER) @ THE TEAM BUILDERS

0 Negotiable or Not Mentioned Tanzania 8 days ago theteambuilders.ae 15 Applied 11 Pro Applied

We are seeking a Russian-speaking Guest Relations Officer for a premier Hotel & Wellness Concept in Tanzania. The successful candidate will serve as the primary point of contact for our international guests, ensuring their stay is comfortable, seamless, and memorable. This role involves managing guest arrivals, addressing inquiries, and providing personalized recommendations while maintaining the highest level of professionalism and hospitality standards.

Fluency in both Russian and English is a strict requirement for this role to effectively communicate with our diverse clientele. The ideal candidate will have a welcoming personality and a deep understanding of luxury service. This position offers a competitive salary, accommodation, and medical benefits. If you have experience in high-end hospitality and enjoy creating exceptional guest experiences, we encourage you to apply.

Key Requirements

Fluent in both Russian and English (verbal and written) is mandatory. Mandatory prior experience in guest relations within the hotel industry. Excellent communication and interpersonal skills. Professional appearance and a warm, welcoming demeanor. Ability to handle guest complaints and issues with diplomacy and tact.
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SAFARI RESERVATION @ TOPGUIDES AFRICA

0 Negotiable or Not Mentioned Tanzania, Arusha 12 days ago topguidesafrica.com 6 Applied 4 Pro Applied

Topguides Africa is looking for a skilled Safari Reservation specialist to join their team in Arusha. The primary role involves communicating with international clients to understand their travel needs and designing bespoke, tailor-made safari itineraries that provide exceptional experiences. You will be responsible for managing the entire enquiry process, from the initial contact to the final confirmation, ensuring that every detail meets the high service standards of the company.

In addition to itinerary design, the role requires overseeing logistics such as airport transfers, third-party accommodations, and flights. You will work closely with the sales and marketing teams to identify new market opportunities and assist in developing competitive safari rates. The position demands a high level of coordination with the Safaris Manager to resolve any inconsistencies during the quoting phase and to ensure that clients receive seamless support throughout their journey in East Africa.

Key Requirements

Diploma or Bachelor’s degree in Tourism or Sales and Marketing Management. Fluent proficiency in both written and spoken English. Fluent proficiency in both written and spoken Russian language. Minimum of 2-3 years experience in safari business designing itineraries and programs. Advanced computer literacy with focus on hospitality data systems and Microsoft Office.
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