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PLANNING ANALYST (FRESH GRADUATE) @ ALPHONCE SELINA

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 4 days ago gmail.com 19 Applied 13 Pro Applied

We are seeking a highly motivated Planning Analyst to join our dynamic team. This entry-level position is ideal for a fresh graduate looking to kickstart their career in data analysis and strategic planning within a supportive environment. The role involves contributing to critical planning initiatives and providing insightful data-driven recommendations.

As a Planning Analyst, you will be responsible for collecting, analyzing, and interpreting complex data sets to support business decisions. You will prepare detailed reports and presentations, utilizing your proficiency in Microsoft Excel and other data analysis tools. This role offers an excellent opportunity to develop your analytical capabilities, problem-solving skills, and communication abilities while working on impactful projects.

Key Requirements

Fresh graduate from the University of Dar es Salaam Bachelor's degree in Statistics, Mathematics, Data Science, Data Analysis, or related Science fields Strong analytical and problem-solving skills Proficiency in Microsoft Excel and data analysis tools is an added advantage Good communication and reporting skills
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CUSTOMER SUPPORT @ ZENOPAY PRO

0 Negotiable or Not Mentioned Tanzania 6 days ago zenopay.net 59 Applied 41 Pro Applied

ZenoPay Pro is seeking a dedicated Customer Support specialist to join our dynamic team in Tanzania. In this role, you will be the primary point of contact for our users, helping them navigate our payment solutions and resolving any technical or account-related issues they may encounter. You will work closely with other departments to ensure a seamless user experience across our platform.

As a member of our growing organization, you will have the opportunity to develop your career in the fast-paced fintech industry. We value proactive individuals who are passionate about customer satisfaction and are willing to go the extra mile to support our clients. Join us as we innovate the payment landscape in Tanzania and beyond.

Key Requirements

Excellent communication skills in English and Swahili. Strong problem-solving abilities and critical thinking. Proficiency in using CRM software and help desk tools. Ability to handle high-volume customer inquiries via chat and email. Patience and empathy when dealing with client issues.
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CUSTOMER CARE OFFICER @ LUMAC

0 Negotiable or Not Mentioned Tanzania 17 days ago outlook.com 24 Applied 17 Pro Applied

As the first point of contact for Lumac, the Customer Care Officer plays a vital role in ensuring a positive customer experience. You will handle a high volume of inquiries via phone, WhatsApp, and email, providing timely and accurate information to prospective and existing clients. Your responsibilities include following up on quotations, scheduling appointments, and providing updates on ongoing projects.

The ideal candidate will be a problem-solver who can handle complaints with professionalism and maintain detailed customer records. By supporting the sales team and ensuring overall customer satisfaction, you contribute directly to Lumac’s reputation for excellence. Fluency in both English and Swahili is a mandatory requirement for this position.

Key Requirements

Diploma or Degree in any field (preferred). At least 1 year of experience in customer service or call-center. Full fluency in both English and Swahili. Strong communication and interpersonal skills. Ability to handle customer inquiries via phone, WhatsApp, and email.
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