Best Talent Reach (BTR) 6 Jobs Found for "patient experience officer"

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COMMUNITY DEVELOPMENT & ENTERPRISE OFFICER @ STAWI AFRICA

0 Negotiable or Not Mentioned Tanzania, Zanzibar 1 day ago stawi.earth 32 Applied 22 Pro Applied

The Community Development & Enterprise Officer will be instrumental in driving the community-led aspects of the Stawi Zanzibar programme. This role focuses on empowering coastal communities in Menai Bay and Chwaka Bay through various initiatives, including the development of women and youth enterprises, the establishment of eco-credit groups, and supporting sustainable fisheries and coastal livelihoods. The officer will work closely with community members to identify needs, build capacity, and facilitate the implementation of income-generating activities that are linked to mangrove restoration and agroforestry. This is a hands-on role requiring strong engagement with local stakeholders. The officer will also contribute to the program's broader goals of climate resilience by supporting community adaptation strategies and promoting regenerative tourism practices. This position demands an individual with a deep understanding of community dynamics, excellent interpersonal skills, and a commitment to fostering sustainable development and economic empowerment at the grassroots level.

Key Requirements

Experience in community development programs Skills in fostering community-led initiatives Knowledge of enterprise development for women and youth Ability to establish and support eco-credit groups Experience in coastal livelihoods improvement
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BUSINESS DEVELOPMENT SERVICES OFFICER @ CLIMACARE

0 Negotiable or Not Mentioned Tanzania, Mtwara 3 days ago climacare-tz.org 13 Applied 1 Casual Applied

As a Business Development Services Officer intern, you will play a supportive role in critical research and project design processes. Your responsibilities will include assisting in the preparation and writing of grant proposals and concept notes, which are vital for securing funding and developing new initiatives.

Furthermore, this position requires contributions to comprehensive project documentation and reporting efforts. ClimaCare welcomes applications from passionate residents of the Mtwara region who are eager to learn and ready to contribute as an integral part of our team.

Key Requirements

Support research processes for new projects Assist in project design processes Help in writing grant proposals Contribute to the development of concept notes Support project documentation
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CUSTOMER EXPERIENCE OFFICER @ MARSJSSTD

0 Negotiable or Not Mentioned Tanzania, Zanzibar 7 days ago marsjssitd.co.tz 9 Applied 6 Pro Applied

Marsjsstd Private Hospital is inviting applications from passionate and innovative individuals for the position of Customer Experience Officer in Zanzibar. The core mission of this role is to enhance patient satisfaction and ensure overall service excellence within our established healthcare environment. As a creative and service-driven professional, you will identify opportunities for continuous improvement and implement strategies that put the patient first, ensuring every interaction reflects the hospital's core values.

You will be responsible for analyzing patient feedback and reporting on service quality principles to help the hospital maintain its reputation for excellence. This role requires high levels of professionalism, attention to detail, and the ability to build strong interpersonal relationships with both patients and clinical staff. If you are a dedicated professional who is passionate about improving the patient journey in a healthcare setting, we encourage you to apply for this full-time role.

Key Requirements

Bachelor's Degree in Customer Experience, Business, or a related field. Deep understanding of patient satisfaction and service quality principles. Strong interpersonal and relationship-building skills. Ability to identify opportunities for continuous process improvement. High level of professionalism and meticulous attention to detail.
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CUSTOMER SERVICE MANAGER @ MARSJSSTD

0 Negotiable or Not Mentioned Tanzania, Zanzibar 7 days ago marsjssitd.co.tz 6 Applied 4 Pro Applied

A leading private hospital in Zanzibar is looking for an experienced and dynamic Customer Service Manager to lead and strengthen our patient service operations. With a high-volume patient flow of 300-400 customers daily, the manager will be responsible for overseeing the front office team and developing comprehensive customer service strategies and standards. You will be expected to monitor patient satisfaction closely and ensure that every individual receives exceptional service during their visit.

Beyond team supervision, the role involves training, mentoring, and evaluating staff to maintain high performance and service standards. You will handle escalated complaints professionally, prepare detailed reports on service trends, and work closely with hospital management to implement improvement initiatives. This leadership role is vital for fostering a positive, service-oriented culture that aligns with the hospital's values of excellence, integrity, and teamwork.

Key Requirements

Bachelor's Degree in Business Administration, Healthcare Management, or Public Relations. Minimum of 4-6 years of experience in customer service management. Proven experience within the healthcare or hospitality sectors. Strong leadership and team management skills to direct a front office team. Excellent communication, conflict resolution, and organizational abilities.
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ASSISTANT COMPLIANCE OFFICER @ BACKBONE (T) COMPANY LIMITED

0 Negotiable or Not Mentioned Tanzania, Pwani Region 10 days ago hotmail.com 13 Applied 1 Casual Applied

Backbone (T) Company Limited is seeking a motivated and detail-oriented Assistant Compliance Officer to join our team based in Pwani Region. The successful candidate will support compliance monitoring, health and safety management, environmental compliance, and administrative functions within a dynamic operational environment. In this role, you will be responsible for ensuring that all company operations align with regulatory standards and internal policies while maintaining high standards of health and safety across the organization. Salary is competitive and will be disclosed to shortlisted candidates. The role involves significant engagement with regulatory authorities and requires a candidate who can manage complex administrative tasks such as work permit processing for expatriate staff and budget management for operational licenses. You will play a key part in fostering positive public relations and negotiating with stakeholders to ensure seamless compliance operations. The ideal candidate will be proactive, organized, and capable of working effectively under minimal supervision in a fast-paced setting.

Key Requirements

A degree in Law, Business Administration, Human Resource Management, or Social Sciences. 1–2 years of relevant working experience in compliance, administration, or a related field. Strong attention to detail and ability to maintain accurate records. Good communication, interpersonal, and negotiation skills. Ability to work independently and under minimal supervision.
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MARKETING EXECUTIVE OFFICER @ KAZIBORA

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 12 days ago kazibora.co.tz 8 Applied 1 Casual Applied

KaziBora is recruiting a Marketing Executive Officer for a client that is a subsidiary of the world's largest independent lubricant manufacturing company. The role focuses on delivering innovative lubricant solutions and strengthening brand visibility across diverse industries in Tanzania, Dar es Salaam. The successful candidate will be responsible for managing social media platforms, creating engaging content, and coordinating promotional activities such as rally events to enhance brand presence and audience engagement. The position involves executing marketing activation campaigns, managing promotional merchandise, and monitoring digital performance. The ideal candidate will provide support for brand awareness initiatives and respond promptly to customer inquiries through various channels. This role requires a blend of creative and analytical skills to ensure that marketing projects are completed efficiently and align with the company's commitment to quality, innovation, and performance.

Key Requirements

Bachelor's Degree in Marketing, Business Administration, or a related field Minimum 2-3 years of experience in marketing or social media management Strong content creation and digital marketing skills Excellent communication, coordination, and management abilities Experience with event management is an added advantage
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