ICT OFFICER @ HRESOURCES.APPS22
As an ICT Officer, you will be responsible for providing comprehensive day-to-day IT support to both internal staff and external clients. This multi-faceted role involves installing and maintaining hardware components like computers and printers, as well as managing complex networks including LAN/Wi-Fi systems, routers, and switches. You will play a crucial role in diagnosing and resolving connectivity issues, ensuring that all software systems are up-to-date and secure with proper backups and antivirus tools.
In addition to standard IT tasks, you will support specialized client solutions such as CCTV installations, biometric time-attendance systems, and smart access control. The role requires a fix-it mindset and excellent customer service skills to provide training and guidance to users. You will work in a fast-paced environment, coordinating with technical teams and maintaining detailed service reports to ensure high-quality service delivery in Dar Es Salaam.