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CUSTOMER SERVICE OFFICER @ MARSJSSTD

0 Negotiable or Not Mentioned Tanzania, Zanzibar 7 days ago marsjssitd.co.tz 7 Applied 1 Casual Applied

Marsjsstd Private Hospital in Zanzibar is seeking a professional, compassionate, and highly organized Customer Service Officer to join our dedicated healthcare team. This role is central to our daily operations, as the hospital serves between 300 to 400 patients and clients each day. You will be the first point of contact, responsible for welcoming and assisting patients, coordinating appointments, and handling various inquiries, complaints, and follow-ups with empathy and efficiency.

In this position, you will guide patients through registration, billing, and service procedures while maintaining accurate records and feedback to improve service standards. The successful candidate will work in a fast-paced environment, ensuring an excellent patient experience and upholding the hospital's reputation for quality care. This is a full-time position located in Zanzibar, requiring a candidate who can maintain a patient-centered approach and professional demeanor at all times.

Key Requirements

Diploma or Bachelor's Degree in Customer Service, Business Administration, or Healthcare Administration. Minimum of 2 years of experience in customer service, preferably in a hospital environment. Excellent communication and interpersonal skills to interact with diverse patients. Strong problem-solving abilities and the capacity to work under pressure. Computer literacy and familiarity with modern hospital information systems.
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MAINTENANCE MANAGER @ HSD-MELT

0 Negotiable or Not Mentioned Tanzania, Zinga Bagamoyo 8 days ago hsd-melt.com 6 Applied 1 Casual Applied

The Maintenance Manager will lead all engineering, maintenance, utilities, and technical support functions in a 24/7 poultry feed mill located in Zinga, Bagamoyo. This high-impact role focuses on maximizing equipment reliability, minimizing downtime, and ensuring strict safety compliance across the facility. You will be responsible for overseeing sophisticated feed mill equipment including pellet mills, mixers, conveyors, and automated packing lines, ensuring the entire plant operates at peak efficiency.

As a strategic leader, you will develop preventive, predictive, and corrective maintenance programs while managing maintenance budgets and spare parts inventory. You will oversee a diverse team of engineers, technicians, and contractors, providing technical guidance and fostering a culture of safety and excellence. The role also involves supporting capital projects and plant modernization efforts to maintain a competitive edge in the poultry feed manufacturing industry.

Key Requirements

Bachelor's degree in Mechanical, Electrical, Mechatronics, or Industrial Engineering. Minimum 8 years of maintenance or engineering experience in feed milling or industrial manufacturing. Minimum 4 years of management experience in a 24/7 manufacturing environment. Strong expertise in equipment reliability and maintenance planning. Experience with utilities such as electrical systems, boilers, and steam systems.
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FEED MILL PRODUCTION MANAGER @ HSD-MELT

0 Negotiable or Not Mentioned Tanzania, Zinga Bagamoyo 8 days ago hsd-melt.com 44 Applied 31 Pro Applied

The Feed Mill Production Manager is responsible for leading all feed production, raw material handling, and finished goods operations in our 24/7 poultry feed manufacturing facility in Zinga, Bagamoyo. You will drive production efficiency, product quality, and cost control while ensuring total inventory accuracy. This role covers the entire production spectrum from receiving and batching to pelleting, cooling, and final dispatch, requiring a leader who can manage complex workflows under tight deadlines.

In addition to operational oversight, you will lead a large production staff and coordinate closely with maintenance teams to minimize downtime. You will be responsible for monitoring production KPIs such as OEE and yield, implementing waste reduction initiatives, and ensuring strict compliance with HACCP, GMP, and TBS standards. This is a critical role for an experienced professional looking to manage high-volume production in a dynamic agribusiness environment.

Key Requirements

Bachelor's degree in Animal Science, Food Technology, Engineering, or Agriculture. Minimum 7 years of experience in feed milling, food manufacturing, or industrial production. Minimum 4 years of management experience in a 24/7 manufacturing environment. Specific experience in poultry feed production including mash and pellet feed. Strong knowledge of inventory management and warehouse operations.
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FRONT OFFICE & BILLING CASHIER - 1 POST @ HEAMEDA-HOSPITAL

0 Negotiable or Not Mentioned Tanzania 17 days ago heameda-hospital.co.tz 11 Applied 8 Pro Applied

The Front Office & Billing Cashier role at Heameda Hospital is the first point of contact for our patients and visitors. This position requires a professional individual who can manage reception duties while accurately handling financial transactions and hospital billing. You will be responsible for checking in patients, managing the switchboard, and ensuring that all billing is processed correctly in accordance with hospital policies and insurance requirements.

Working at our facility in Tanzania, you will play a key role in the patient experience. Accuracy and transparency in financial dealings are paramount. We require a candidate who can balance high-volume customer service with meticulous attention to financial detail, ensuring that every patient interaction is handled with care and efficiency.

Key Requirements

Minimum 2 Years Experience Strong patient care and teamwork skills Proficiency in cash handling and financial reconciliation Knowledge of medical billing software and insurance procedures Excellent interpersonal and customer service skills
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