RELATIONSHIP MANAGER, BUSINESS BANKING (3 POSITIONS) @ AKIBA COMMERCIAL BANK PLC
Akiba Commercial Bank PLC (ACB) is seeking experienced and dynamic individuals to fill the position of Relationship Manager, Business Banking (RM-BB). The role is vital for driving the growth of SME deposits and loans, both in terms of number and value. Successful candidates will be responsible for recruiting SME clients, cross-selling bank products, and maintaining robust business relationships with both new and existing customers. Strategic planning and marketing expertise are essential to align branch targets with the bank's overall strategy. Work locations for these positions include Dar Es Salaam, Arusha, and Moshi.
In addition to growth and acquisition, the Relationship Manager will manage a select portfolio of high-net-worth customers, ensuring high levels of customer satisfaction through proactive relationship management. Key responsibilities include monitoring credit risk, maintaining acceptable Portfolio at Risk (PAR) and Non-Performing Loan (NPL) levels, and strictly adhering to governance processes. The candidate will also be expected to track market trends, recommend service improvements, and ensure audit outcomes remain acceptable. This role requires a professional commitment to upholding ACB's service standards and compliance policies.