FIELD SERVICE SPECIALIST (ICT) @ AXIA TANZANIA
Our client, a leading technology solutions provider, is looking for a hands-on Field Service Specialist to support installation, maintenance, and troubleshooting of systems across client sites. This role is suited for a mid-level IT professional who enjoys being on the ground and solving real-time technical challenges. The specialist will be responsible for ensuring that all systems at client locations are functioning optimally, providing technical assistance, and maintaining a high level of client satisfaction through professional interaction. Salary is TZS 800,000 – 1,000,000 (Gross).
The successful candidate will handle a variety of tasks including the deployment of new ICT infrastructure, routine system updates, and responding to emergency technical failures. In addition to technical proficiency, the role requires strong organizational skills to manage multiple client sites and document work progress accurately. You will act as the primary point of contact for technical issues at the client's premises, ensuring minimal downtime and effective communication between the client and the core technical team.