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ASSISTANT HOUSEKEEPING MANAGER @ DELTA HOTELS DAR ES SALAAM

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 3 days ago opulenthotelgroup.com 592 Views

Delta Hotels Dar es Salaam is seeking an Assistant Housekeeping Manager to help lead our housekeeping and laundry operations. You will support the Housekeeping Manager in ensuring that all guest rooms, public areas, and back-of-house spaces meet our rigorous cleanliness and hygiene standards. Your attention to detail will ensure a comfortable and safe environment for our guests.

This role involves supervising room attendants, managing linen inventory, and coordinating with the maintenance department. If you are a dedicated professional with a passion for cleanliness and team development, we invite you to apply and grow with our team.

Key Requirements

Bachelor's degree or diploma in Hospitality Management. Proven experience in a housekeeping supervisory or management role. Strong knowledge of cleaning chemicals, equipment, and techniques. Excellent organizational and time management skills. Ability to train and develop a large team of housekeeping staff. Detail-oriented with a high standard for cleanliness. Good communication skills and the ability to work with other departments. Experience in inventory control and cost management. Ability to handle guest requests and complaints professionally. Flexibility to work weekends and holiday shifts.
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FRONT OFFICE SUPERVISOR / SHIFT LEADER @ DELTA HOTELS DAR ES SALAAM

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 3 days ago opulenthotelgroup.com 592 Views

We are hiring a Front Office Supervisor / Shift Leader to oversee the daily operations of our reception desk. You will be responsible for leading a team of receptionists to ensure that check-in and check-out procedures are handled efficiently and that guests receive a warm welcome. Your leadership will be key to maintaining high guest satisfaction scores.

As a Shift Leader, you will act as the first point of contact for guest complaints and technical issues during your shift. You will also assist the Front Office Manager in training staff and implementing hotel policies to ensure excellence in hospitality service.

Key Requirements

Degree or diploma in Hotel Management or a related field. At least 2 years of experience in a front office supervisory role. In-depth knowledge of front office procedures and software. Proven ability to lead and motivate a diverse team. Excellent communication and interpersonal skills. Strong conflict resolution and problem-solving abilities. Ability to work various shifts, including nights and holidays. Commitment to maintaining high professional standards. Fluency in English; knowledge of Swahili is an advantage. Attention to detail and the ability to multitask effectively.
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RESERVATION AGENT @ DELTA HOTELS DAR ES SALAAM

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 3 days ago opulenthotelgroup.com 609 Views

Delta Hotels Dar es Salaam is looking for a service-oriented Reservation Agent to join our front office team. In this role, you will be responsible for handling guest inquiries, managing room bookings, and ensuring a smooth reservation process. Your goal is to provide professional and helpful service that encourages guest loyalty and maximizes hotel occupancy.

You will work closely with the sales and front desk teams to provide accurate information regarding rates, promotions, and availability. This is a great opportunity for someone looking to build a career in the hospitality industry with a prestigious hotel group.

Key Requirements

High school diploma or a degree in Hospitality Management. Previous experience in hotel reservations or a similar customer service role. Proficiency in hotel management software (e.g., Opera or Protel). Excellent verbal and written communication skills in English. Strong attention to detail and accuracy in data entry. Ability to handle high volumes of calls and emails professionally. Knowledge of local attractions and hotel amenities. Patience and problem-solving skills when dealing with guest issues. Strong organizational and time management skills. Positive attitude and a commitment to providing excellent service.
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EXECUTIVE CHEF @ DELTA HOTELS DAR ES SALAAM

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 3 days ago opulenthotelgroup.com 537 Views

Join a dynamic hospitality team at Delta Hotels Dar es Salaam! We are seeking a passionate and talented Executive Chef to lead our culinary department and deliver exceptional dining experiences to our guests. The ideal candidate will be responsible for menu creation, kitchen management, and maintaining the highest standards of food quality and safety.

As part of the Opulent Hotel Group, you will have the opportunity to grow your career in a professional environment that values excellence and innovation. You will mentor junior chefs, manage food costs, and ensure that every dish served reflects the prestige of our brand.

Key Requirements

A degree or diploma in Culinary Arts or a related field. Proven experience as an Executive Chef or Head Chef in a high-end hotel. Excellent leadership and people management skills. In-depth knowledge of diverse cuisines and cooking techniques. Strong understanding of food safety and sanitation regulations (HACCP). Ability to manage kitchen budgets and control food costs. Creativity in menu development and presentation. Exceptional organizational and multitasking abilities. Strong communication and interpersonal skills. Availability to work flexible hours including evenings and weekends.
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