Best Talent Reach (BTR) 3 Jobs Found for "client support"

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MORTGAGE BROKER ASSISTANT @ BOOMERING

0 Negotiable or Not Mentioned Remote 23 days ago boomering.zohorecruitmail.com 1063 Views

Boomering is seeking a dedicated and detail-oriented Mortgage Broker Assistant to join our dynamic team. In this role, you will be the primary point of contact for clients, ensuring they receive timely updates on their mortgage application status and helping them navigate the process with ease. Your contributions will be vital in maintaining high standards of service and organizational efficiency within the mortgage department. As a member of the Boomering family, you will work in an environment that values professional growth and career purpose, providing essential administrative support that drives the success of our loan processing operations. Your daily tasks will include preparing application packages, inputting client data into specialized systems, and monitoring loan progress through various stages of approval. We are looking for candidates with a background in business or finance who possess exceptional multitasking skills and a commitment to accuracy. You will be responsible for maintaining accurate client records within CRM systems and ensuring all documentation is handled with the utmost care and confidentiality. Join Boomering today and build a career with purpose in a supportive and professional environment.

Key Requirements

Act as a point of contact for clients, answering basic inquiries and providing updates on application status. Assist in preparing and organizing mortgage application packages and related documents. Process and input client information into relevant mortgage processing systems. Help monitor and track the progress of loan applications through underwriting and approval stages. Ensure accurate and up-to-date client records are maintained within CRM systems. Provide general administrative support to the mortgage team, including filing, faxing, scanning, and email correspondence. Degree in business, finance, Accounting, IT or a related field preferred. Strong attention to detail with excellent organizational and multitasking abilities. Proficiency in using mortgage industry CRM and data management software. Excellent written and verbal communication skills for professional client interaction. Ability to work independently and meet strict deadlines in a fast-paced environment.
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CLIENT SUPPORT SPECIALIST - 3 POSITIONS @ VERIFIED CLINICAL TRIALS

0 Negotiable or Not Mentioned Remote 26 days ago verifiedclinicaltrials.com 1647 Views

Verified Clinical Trials is a leading global organization that offers a scalable, industry-recognized clinical trials database registry. Our mission is to enhance participant safety and data quality by preventing critical protocol violations and duplicate enrollments. We serve a wide range of therapeutic indications across all phases of clinical trials research. The company is currently expanding and looking for dedicated professionals to maintain our high standard of service excellence within the clinical research industry.

The Client Support Specialist (CSS) reports directly to the Portfolio Managers and plays a key role in maintaining service excellence. This position requires a proactive individual with strong communication and problem-solving skills, dedicated to delivering exceptional support to our clients. The CSS will lead large client accounts and provide clear solutions to client issues. Working closely with their Portfolio Manager and CSRs, this person will also engage in continuous training to enhance their service capabilities. This role requires adaptability and a strong commitment to understanding and resolving customer needs while adhering to company policies and procedures.

Key Requirements

Prior experience as a clinical research coordinator, sub-investigator, PI, or CRA is required. Willingness to undergo a background check in accordance with local law and regulations. Possession of a valid driver's license. Proficiency in Microsoft Excel for data management and reporting purposes. Exceptional communication skills to provide clear solutions to client issues. Proven ability to lead and manage large client accounts effectively. Strong problem-solving skills to efficiently resolve customer inquiries and complaints. Ability to maintain up-to-date knowledge of clinical trial services and policies. Adaptability and a strong commitment to understanding and resolving customer needs. Experience collaborating across departments to address customer needs and improve service delivery.
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BILINGUAL MEDICAL ASSISTANT – RPM DEVICE ACTIVATION @ TELLYHEALTHMD

0 Negotiable or Not Mentioned Remote 22 days ago tellyhealthmd.com 1158 Views

TellyHealthMD is seeking a dedicated Bilingual Medical Assistant specializing in RPM Device Activation to join our mission-driven team. In this role, you will be instrumental in helping patients manage chronic conditions from the comfort of their homes by facilitating the use of remote monitoring devices. This position is high-impact and distinct from traditional clinic settings, offering a dynamic environment where your work directly contributes to better patient health outcomes.

Your daily responsibilities will involve activating remote devices, providing step-by-step guidance to patients in both English and Spanish, and troubleshooting technical or procedural issues. Additionally, you will support clinicians and ensure seamless data flow within our remote monitoring ecosystem. The schedule is standard Monday through Friday, ensuring a healthy work-life balance without night or weekend shifts.

Key Requirements

Fluency in both English and Spanish (Bilingual). Experience or ability to guide patients step-by-step with technology. Ability to activate and set up remote patient monitoring (RPM) devices. Strong troubleshooting skills for technical device issues. Proven ability to support clinicians in a fast-paced environment. Excellent communication and interpersonal skills. Ability to work a standard Monday to Friday schedule. Background in medical assisting or a related healthcare field. Commitment to mission-driven patient care and health outcomes. Proficiency in digital health platforms and data entry. Strong organizational skills and attention to detail.
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