BILINGUAL MEDICAL ASSISTANT – RPM DEVICE ACTIVATION @ TELLYHEALTHMD
TellyHealthMD is seeking a dedicated Bilingual Medical Assistant specializing in RPM Device Activation to join our mission-driven team. In this role, you will be instrumental in helping patients manage chronic conditions from the comfort of their homes by facilitating the use of remote monitoring devices. This position is high-impact and distinct from traditional clinic settings, offering a dynamic environment where your work directly contributes to better patient health outcomes.
Your daily responsibilities will involve activating remote devices, providing step-by-step guidance to patients in both English and Spanish, and troubleshooting technical or procedural issues. Additionally, you will support clinicians and ensure seamless data flow within our remote monitoring ecosystem. The schedule is standard Monday through Friday, ensuring a healthy work-life balance without night or weekend shifts.
Your daily responsibilities will involve activating remote devices, providing step-by-step guidance to patients in both English and Spanish, and troubleshooting technical or procedural issues. Additionally, you will support clinicians and ensure seamless data flow within our remote monitoring ecosystem. The schedule is standard Monday through Friday, ensuring a healthy work-life balance without night or weekend shifts.
Key Requirements
Fluency in both English and Spanish (Bilingual).
Experience or ability to guide patients step-by-step with technology.
Ability to activate and set up remote patient monitoring (RPM) devices.
Strong troubleshooting skills for technical device issues.
Proven ability to support clinicians in a fast-paced environment.
Excellent communication and interpersonal skills.
Ability to work a standard Monday to Friday schedule.
Background in medical assisting or a related healthcare field.
Commitment to mission-driven patient care and health outcomes.
Proficiency in digital health platforms and data entry.
Strong organizational skills and attention to detail.