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GENERAL MANAGER – RETAIL OPERATIONS @ HRWORLD

0 Negotiable or Not Mentioned Tanzania 10 days ago hrworld.co.tz 935 Views

HR World Limited, on behalf of their client in the Oil and Gas industry, is seeking to recruit a General Manager – Retail Operations. This senior leadership role is responsible for the overall performance, profitability, and operational excellence of a multi-site retail fuel network. The successful candidate will oversee essential business functions including financial and accounting management, sales and marketing, human capital, and regulatory compliance to ensure strong commercial performance across all retail outlets.

The candidate will also be tasked with developing annual operating plans and budgets aligned with growth strategies, managing profit-and-loss accounts, and identifying opportunities for network optimization. Key operational focuses include enforcing wet-stock management, improving forecourt efficiency, and championing a zero-incident Health, Safety, Security, and Environment (HSSE) culture. The role requires building a high-performing team and maintaining strategic relationships with fuel suppliers, regulators, and local authorities to mitigate operational risks and drive measurable revenue growth.

Key Requirements

Bachelor’s Degree in Business Administration, Engineering, Finance, Accounting, or a related field. MBA or postgraduate qualification in Energy Management or Business Leadership is highly preferred. Minimum of 10+ years of progressive experience specifically in the oil and gas sector. At least 5 years of experience in a senior multi-site retail management role, preferably managing 8+ stations. Proven track record of delivering strong financial performance and operational KPIs in a competitive market. Direct experience with retail fuel systems, wet-stock management, and loss-control methodologies. Strong leadership and people management capability with the ability to lead and hold teams accountable. Deep understanding of Tanzanian petroleum regulations and HSSE best practices. Strong strategic thinking, problem-solving, and change management capability. Ability to interpret complex financial statements including P&L, balance sheets, and cash flow statements. Excellent communication and relationship management skills with regulators and suppliers. Proficiency in digital retail systems including POS, ERP, CCTV, and tank gauging systems.
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STRATEGIC OPERATIONS LEADER (BRANCH HEAD / GENERAL MANAGER) @ RAJEEV RAMESH DOSHI

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 5 days ago gmail.com 177 Views

This Strategic Operations Leader position requires a high-level professional to oversee complex retail and manufacturing environments. The role involves scaling brands from scratch, driving operational efficiency, and spearheading turnarounds in high-volume markets. Candidates will be expected to optimize supermarket operations and instill a culture of Safety, Quality, Cost, and Delivery (SQCD) to ensure long-term profitability and streamlined workflows. The position also entails significant responsibility for P&L management and EBITDA growth, with a focus on reducing OPEX through vertical integration and lean manufacturing. Successful candidates will manage global supply chains, oversee vendor sourcing and import/export compliance across international markets including India and China, and lead category-leading brands in the E-commerce sector. This is a senior-level opportunity suitable for a multilingual leader ready for international relocation and strategic growth challenges.

Key Requirements

Minimum of 25 years of experience in FMCG, Retail, and Manufacturing sectors. Proven success in senior-level roles such as Branch Head, Head of Operations, or General Manager. Demonstrated ability to scale brands from the ground up and optimize complex retail environments. In-depth expertise in the African market, specifically navigating operations in Tanzania. Expert-level knowledge in instilling SQCD culture (Safety, Quality, Cost, Delivery). Extensive experience with full P&L accountability and driving EBITDA growth. Proficiency in lean manufacturing and vertical integration to reduce operational expenses. Mastery of global supply chain logistics, including international vendor sourcing and compliance. Leadership experience in Retail and E-commerce, specifically managing large SKU counts on Amazon/Flipkart. Multilingual proficiency in English, Hindi, Gujarati, Marathi, and elementary Swahili. Willingness and availability for international relocation to West Africa, East Africa, or global markets.
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CUSTOMER SERVICE REPRESENTATIVE (CSR) @ SOLVO GLOBAL

0 Negotiable or Not Mentioned Kenya 5 days ago solvoglobal.com 178 Views

The Customer Service Representative (CSR) role based in Kenya is designed for individuals who are passionate about delivering exceptional customer experiences. In this position, you will serve as the primary point of contact for customer inquiries via telephone, providing empathetic and solution-driven support. Your core responsibilities involve active listening to understand customer concerns, offering clear and accurate resolutions, and professionally handling escalations to ensure a positive resolution process. You will be expected to apply critical thinking to troubleshoot issues and approve adjustments or returns within established company guidelines while conducting necessary follow-ups to ensure full satisfaction.

Beyond direct customer support, this role emphasizes integrity and collaboration. You will maintain strict confidentiality of customer information and stay updated on all product developments, policies, and procedures. Working closely with your teammates and leadership, you will contribute to the improvement of service delivery processes and participate in ongoing training opportunities. This is an excellent opportunity for a proactive, tech-savvy individual to thrive in a fast-paced, goal-oriented environment where service excellence and accountability are highly valued.

Key Requirements

Minimum 1 year of customer service experience in call center, retail, or hospitality environments. Strong verbal and written communication skills with a focus on de-escalation techniques. A proactive problem-solving mindset with the ability to adapt to changing situations. High levels of personal integrity, accountability, and reliability in handling customer data. Ability to perform effectively in a fast-paced and goal-oriented service environment. Tech-savvy with the proficiency to multitask across multiple software systems simultaneously. Demonstrated ability to handle professional escalations and maintain composure under pressure. Strong active listening skills to accurately identify and address customer needs. Commitment to participating in ongoing training and professional development sessions. Ability to work collaboratively within a team to improve overall service delivery processes. Proficiency in English to interact clearly with a diverse customer base.
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PROJECT MANAGER – SOLAR PV @ JOB EXCEL

0 Negotiable or Not Mentioned Kenya 7 days ago jobexcel.co.in 281 Views

A leading solar energy solutions provider is looking for an experienced Project Manager specializing in Solar PV to lead multiple projects across Kenya. The successful candidate will be responsible for overseeing the entire project lifecycle, from initial design and planning to final commissioning, ensuring that all work meets the highest technical and safety standards.

This role requires a professional with a deep understanding of solar PV systems ranging from 50 kWp to 2 MW. You will be expected to manage cross-functional teams, coordinate with stakeholders, and ensure projects are delivered on time and within budget. Experience in LV distribution and proficiency in PV design software is essential for this position.

Key Requirements

Bachelor’s in Electrical Engineering only At least 10 years of professional experience Extensive experience in solar PV projects (50 kWp – 2 MW) In-depth knowledge of solar design, installation, and commissioning Hands-on expertise with LV distribution and PV systems Familiarity with PV design software and industry standards Proven track record of managing large-scale engineering projects Strong leadership and team management capabilities Excellent technical reporting and communication skills Ability to handle project scheduling and budget management
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RESIDENT ENGINEERS (6 POSITIONS) @ JOB EXCEL

0 Negotiable or Not Mentioned Kenya 7 days ago jobexcel.co.in 281 Views

We are seeking qualified Resident Engineers to join our team for solar PV projects throughout Kenya. There are six positions available for engineers who will be responsible for daily on-site supervision, technical oversight, and ensuring the high-quality execution of solar energy installations.

Candidates should possess at least 6 years of relevant experience in the electrical engineering field, specifically focused on solar PV projects between 50 kWp and 2 MW. Key duties include monitoring LV distribution systems, assisting with commissioning, and ensuring that all installations adhere to international engineering standards and local regulations.

Key Requirements

Bachelor’s in Electrical Engineering only At least 6 years of professional experience Previous experience in solar PV projects (50 kWp – 2 MW) Knowledge of solar design, installation, and commissioning processes Hands-on experience with LV distribution and PV systems Familiarity with PV design software and standards Ability to provide on-site technical supervision for contractors Strong understanding of electrical safety protocols Experience in quality control and inspection for solar systems Capacity to work effectively in a project-based environment
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ELECTRICAL ENGINEER @ RUMI INTERNATIONAL

0 Negotiable or Not Mentioned Tanzania 7 days ago rumiinternational.com 983 Views

Rumi International is currently seeking a qualified and experienced Electrical Engineer for an urgent position based in Tanzania. The role involves managing electrical systems, specifically focusing on Low Voltage panels and high-voltage power supply ranging from 11 kva to 33 kva. The ideal candidate will be responsible for the regular maintenance and troubleshooting of electrical infrastructure within a shopping mall environment, ensuring all systems operate efficiently and safely. The position offers a structured work schedule of 9 hours per day with one day off per week. Rumi International provides comprehensive benefits including accommodation and transportation for the successful candidate. Applicants must demonstrate significant expertise in the field, particularly those with previous experience working in the Gulf region. This is an urgent requirement, and interested professionals are encouraged to apply by submitting their CV directly to the provided recruitment email.

Key Requirements

Must have a diploma in Electrical Engineering or 5 years of experience in the same field. Minimum of 3 years of experience working in the Gulf region in electrical engineering. Extensive experience working with LV panels and power distribution systems. Proven expertise in handling power supplies of 11 kva and 33 kva. Previous experience in the maintenance of shopping malls or large-scale commercial facilities. Willingness and ability to work 9-hour duty shifts daily. Availability to work a 6-day week with one scheduled day off. Strong technical knowledge of electrical infrastructure and high-voltage systems. Ability to troubleshoot and repair complex electrical faults independently. Knowledge of international electrical safety standards and compliance protocols. Physical capability to perform on-site maintenance tasks in a commercial environment.
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ASSISTANT ACCOUNTANT @ KAGISA ENTERPRISES LIMITED

0 Negotiable or Not Mentioned Tanzania 8 days ago gmail.com 792 Views

Kagisa Enterprises Limited is hiring an Assistant Accountant to support our financial department in managing day-to-day fiscal operations. The successful candidate will focus on financial reporting, payroll processing, and complex inventory reconciliation tasks. You will play a crucial role in ensuring that all data entry is accurate and that our bookkeeping records are maintained according to company policy and national regulations.

The Assistant Accountant will also assist the lead Accountant in preparing documents for audits and managing supplier accounts. This position offers an opportunity to work within a dynamic mining environment where efficiency and attention to detail are paramount. We are looking for a team player who is eager to contribute to the financial health of a growing organization through diligent effort and professional conduct.

Key Requirements

Minimum of 5 years relevant working experience in finance or accounting Proven experience in financial reporting and payroll management Expertise in inventory reconciliation and tracking High level of proficiency in MS Excel and accounting software Strong understanding of compliance and operational efficiency Excellent communication and interpersonal skills High level of integrity and professionalism Ability to work in a site-based or remote operations environment Strong attention to detail in data entry and records management Diploma or Degree in Accounting or equivalent qualification Experience in the construction or mining industry is highly preferred
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