0 Negotiable or Not Mentioned
India, Ahmedabad
15 days ago
shreeyaansolusmart.com
867 Views
Join Shreeyaan Solusmart as a Technical Support Executive based in Ahmedabad. This role is ideal for individuals who enjoy solving complex technical problems and providing high-quality assistance to a nationwide client base in the USA. You will be part of a global support environment, focusing on providing software and hardware support through remote sessions and calls. This full-time position requires working according to US Eastern Time to align with our international clients and internal teams. As a member of our team, you will be responsible for troubleshooting hardware and software issues, managing ticketing systems, and assisting new customers with installation and training. Additionally, you will handle hardware shipments and provide support for various events and internal coordination. We are looking for candidates with strong English communication skills, a customer-first mindset, and technical proficiency in Windows OS and Active Directory. This is a great opportunity to grow your career in a dynamic IT support environment.
Key Requirements
Troubleshoot and resolve software and hardware issues
Handle customer queries via ticketing systems
Provide remote support to US-based clients
Assist with installation and training for new customers
Configure and manage hardware shipments
Support events, conventions, and internal coordination
Provide after-hours support when required
Strong verbal and written communication skills in English
In-depth knowledge of Windows OS including XP and Windows 7
Basic understanding of Windows Server 2003 and 2008 R2
Familiarity with Active Directory and user management
0 Negotiable or Not Mentioned
India
20 days ago
balbhas.com
987 Views
Balbhas is seeking a dedicated Desktop Support Engineer to join our technical team in India, with available positions across Chennai, Coimbatore, and Hosur. The primary responsibility for this role is to provide comprehensive end-to-end support for Windows OS installation, configuration, and troubleshooting for all company endpoints. You will also be responsible for hardware upgrades, repairs, and resolving peripheral issues for desktops and laptops to ensure minimal downtime for our employees. This role requires an immediate joiner who is comfortable working in a general shift environment and can demonstrate strong technical proficiency and problem-solving skills. In addition to hardware and OS support, you will be expected to install and troubleshoot various software applications, with a specific focus on MS Outlook configuration and management. Your responsibilities will extend to supporting network devices, including VPN configuration and LAN/WAN connectivity troubleshooting. A solid understanding of Active Directory for user creation, group management, and password resets is essential. You will also manage endpoint security, oversee antivirus tools, and ensure BitLocker compliance across the organization's IT assets while maintaining an accurate inventory of all devices. The selection process involves a telephonic interview followed by technical and managerial rounds.
Key Requirements
Minimum 1 to 2 years of professional experience in desktop or technical support roles.
Proficiency in Windows operating system installation, configuration, and troubleshooting.
Hands-on experience with desktop and laptop hardware maintenance and upgrades.
Ability to install, configure, and troubleshoot software applications such as MS Outlook.
Strong understanding of network device support including VPN and connectivity issues.
Knowledge of LAN/WAN connectivity and basic router or switch troubleshooting.
Experience in managing endpoint security and antivirus software deployments.
Familiarity with maintaining BitLocker compliance and data security protocols.
Competency in Active Directory tasks including user management and group policies.
Excellent communication skills for providing high-quality remote and on-site support.
0 Negotiable or Not Mentioned
India, Hyderabad
23 days ago
anantsol.com
1173 Views
We are seeking a dedicated IT Support Specialist (MSP) for a 1-year contract position based in Hyderabad, India, with a high possibility of extension. The successful candidate will be responsible for providing on-site Tier 1 support, triaging technical issues, and escalating problems as necessary. You will handle basic PC and Mac troubleshooting, end-user hardware and software support, and manage devices across Windows, Apple OS X, Chrome OS, iOS, and Android platforms. Experience in the VFX, animation, or games industry is highly preferred, as you will be working in a dynamic studio environment.
In addition to troubleshooting, you will manage monitor and accessory deployments, image and provision laptops, and maintain accurate inventory counts for all IT assets. Collaboration is key, as you will work with workplace coordinators and logistic vendors to deliver a seamless user experience. Proficiency in Google Workspace, Jamf, and Intune is required, along with excellent communication skills for face-to-face support and Slack-based interactions. This role offers an exciting opportunity to support a creative workforce and manage diverse hardware peripherals and printer systems.
Key Requirements
Minimum 3 years of experience with Windows operating systems.
At least 3 years of experience in hardware and software break-fix troubleshooting.
Proficiency in both Windows and Mac OS environments for at least 3 years.
A minimum of 2 years of professional Help Desk experience.
Previous experience working in the VFX, animation, or gaming industry is preferred.
Strong knowledge of Google Suite, including Google Meet and Google Slides.
Hands-on experience with MDM solutions such as Jamf and Microsoft Intune.
Ability to perform laptop imaging and provisioning tasks efficiently.
Proven experience in face-to-face end-user support and technical problem-solving.
Experience in inventory management for computers, peripherals, and IT accessories.
0 Negotiable or Not Mentioned
India, Remote
25 days ago
ashratech.com
1882 Views
Ashratech is seeking a highly skilled Mainframe Microfocus Cobol Developer to join our specialized technical team. The ideal candidate will have over six years of professional experience and the ability to operate independently to create detailed designs and functional modules. This role requires a strong technical background in Microfocus Cobol, SQL, and Windows Scripting, along with a deep understanding of job schedulers to ensure efficient processing and system performance.
This position is offered as a remote role, though we are specifically looking for candidates associated with our regional hubs in Pune, Mumbai, Chennai, and Bangalore. As part of our team, you will be responsible for end-to-end development tasks, from initial design to implementation and maintenance. We value effective communication and a proactive approach to problem-solving, as you will be working on critical mainframe infrastructure that drives our business success.
Key Requirements
A minimum of 6 to 7 years of relevant experience in Mainframe development.
Expert level proficiency in Microfocus Cobol programming.
Strong hands-on experience with SQL for database operations.
Demonstrated expertise in Windows Scripting for automation.
Extensive knowledge and experience working with Job Scheduler tools.
Ability to work independently and take ownership of technical modules.
Proven track record in creating system designs and functional modules.
Effective communication skills for collaborating with technical and non-technical stakeholders.
Solid understanding of the Software Development Life Cycle (SDLC).
Strong analytical and troubleshooting skills within a mainframe environment.
0 Negotiable or Not Mentioned
India, Remote
24 days ago
allruva.com
4016 Views
We are seeking a dedicated Microsoft Intune & Endpoint Security Specialist to join our team on a part-time contract basis. This remote position focuses on managing secure and scalable endpoint environments for our client, TAP. The ideal candidate will have over 2 years of experience and a deep understanding of modern device management and security frameworks. You will be responsible for the full lifecycle of endpoint management, from initial configuration to ongoing maintenance and security monitoring. You will utilize your expertise in Azure Active Directory and Conditional Access to enforce strict security protocols across Windows and mobile devices. This is an urgent hiring opportunity for professionals looking to contribute to a high-impact security environment while working remotely from India. As this is a contract role, efficiency and technical proficiency are key to success in managing the client's distributed workforce.
Key Requirements
Manage and configure Microsoft Intune (Endpoint Manager)
Implement device compliance policies, security baselines, and access controls
Administer Windows endpoint management, patching, and updates
Manage Azure AD and Conditional Access policies
Deploy applications and manage endpoint configurations
Support MDM/MAM policies and mobile device management
Monitor endpoint security and ensure compliance
Minimum of 2 years professional experience in IT security and endpoint management
Strong understanding of IT security frameworks and encryption standards
Ability to collaborate effectively in a remote, part-time contract environment