0 Negotiable or Not Mentioned
India
11 days ago
artech.com
245 Views
Artech is looking for a Senior ServiceNow Developer or Tech Lead to join their growing team in India. This role involves designing and developing comprehensive solutions on the ServiceNow platform, including custom applications, forms, workflows, and interfaces tailored to meet business needs. The candidate will be responsible for configuring and customizing various modules such as SLA/SLM, CMDB, Incident, Problem, Service Catalog, and Service Portal, ensuring that ITSM and ITIL processes are effectively implemented. Technical leadership is a key component, requiring the management of technical project delivery and the implementation of best practices across the platform. The candidate will be expected to work closely with process owners and end-users to translate business requirements into technical specifications. The successful candidate will monitor and optimize platform health and compliance while conducting thorough code reviews and managing production deployments to maintain system integrity. Integration development using REST and SOAP protocols is required to connect ServiceNow with other enterprise systems. Participation in Agile and Scrum ceremonies is mandatory, contributing to a collaborative and fast-paced development environment. This position is available in multiple locations including Bangalore, Chennai, and Mumbai. Candidates should possess strong analytical problem-solving skills and a quality-driven approach to software development to ensure the delivery of high-quality technical solutions.
Key Requirements
At least 8 years of experience designing and developing solutions on the ServiceNow platform.
Deep expertise in configuring and customizing ServiceNow modules including SLA, SLM, and CMDB.
Proven experience with Incident, Problem, Service Catalog, and Service Portal modules.
Proficiency in technical scripting including UI Actions, Business Rules, and Client Scripts.
Experience with Script Includes, Workflows, Email Scripts, and Web Services.
Strong background in managing technical project delivery and overseeing development cycles.
Knowledge of web applications and integration protocols such as REST and SOAP.
Familiarity with Agile or Waterfall methodologies in a professional software environment.
Excellent communication skills to interact with managers, end-users, and process owners.
Ability to perform platform health checks, compliance monitoring, and code reviews.
Strong analytical problem-solving mindset with a focus on quality-driven results.
Experience troubleshooting complex technical issues within the ServiceNow ecosystem.
0 Negotiable or Not Mentioned
India
11 days ago
microacademy.net
346 Views
Micro Academy is currently seeking motivated individuals for Service Desk roles. We are looking for candidates with 0.6 to 2 years of experience who are ready to provide exceptional L1 support and troubleshooting services. The successful candidates will be responsible for managing incoming technical queries and ensuring efficient resolution through various ticketing tools. This is an excellent opportunity for graduates looking to grow their careers in information technology support within a dynamic work environment. The available positions are based in several key locations including Bangalore, Hyderabad, and Pune. Candidates should possess strong communication skills and a solid understanding of basic technical troubleshooting. We encourage interested applicants or those with referrals to share an updated resume with our recruitment team for consideration. Please note that these roles require a proactive approach to problem-solving and a dedication to maintaining high levels of user satisfaction across all supported locations.
Key Requirements
At least 6 months to 2 years of experience in a Service Desk or IT support role.
Possession of any Graduate degree from a recognized institution or university.
Proficiency in providing L1 technical support and end-user assistance.
Practical experience using industry-standard ticketing tools for incident management.
Strong foundational skills in hardware and software troubleshooting.
Excellent verbal and written communication skills in the English language.
Ability to prioritize tasks and manage time effectively in a fast-paced environment.
Familiarity with ITIL best practices and general IT service management processes.
Strong analytical and problem-solving capabilities to handle user technical issues.
Willingness to work flexible hours or rotating shifts as required by the company.
A customer-oriented mindset focused on achieving high levels of user satisfaction.
0 Negotiable or Not Mentioned
India, Bengaluru
13 days ago
allyted.com
609 Views
Allyted is hosting a walk-in drive for Java Full Stack Developers for our Bengaluru location. This role is offered as a Contract-to-Hire (C2H) position with a hybrid work mode, catering to individuals with 4 to 8 years of experience. Candidates are expected to have an immediate notice period and will be integral to our production environment, providing L2 and L3 support while driving development forward.
The role involves a comprehensive range of responsibilities including working with Core Java, Spring Boot, and modern frontend frameworks like Angular and AngularJS. You will participate in Agile methodologies and manage DevOps pipelines using Jenkins and Git. Strong analytical skills and experience in incident, problem, and change management within an ITIL framework are essential for success in this role at our Bengaluru site.
Key Requirements
Strong experience in L2/ L3 Support and production environments.
Hands-on experience in Core Java , Spring / Spring Boot , Junit development.
Strong frontend development skills in Angular , AngularJS ,HTML, CSS, Java Script , Karma.
Good understanding of Procure-to-Pay (P2P) and sourcing processes.
Experience with incident, problem, and change management (ITIL).
Familiarity with jenkins pipelines, Git, and DevOps practices.
Excellent analytical, debugging, and communication skills.
Experience with Agile methodologies.
Ability to work in a hybrid model in Bengaluru.
Immediate availability to join the team.
0 Negotiable or Not Mentioned
India
20 days ago
infosys.com
737 Views
Infosys is currently seeking an experienced Offshore Delivery Lead specializing in Digital Workplace solutions to join our dynamic teams in India. This role is pivotal in managing and governing enterprise-scale device, endpoint, and user experience services. The successful candidate will oversee the entire Hardware Asset Lifecycle Management (HALM) process, including procurement, deployment, and disposal, while also leading Managed Print Services and optimization efforts. Possible work locations for this role include Bangalore and Hyderabad. The position demands a professional who can drive service stabilization and transformation initiatives while ensuring that all service delivery targets, including SLAs and KPIs, are consistently met. You will act as the primary offshore interface for onshore stakeholders and vendors, facilitating seamless communication and project execution. A significant focus will be on Digital Experience Monitoring (DEM) to proactively resolve user issues and enhance the overall employee experience (DEX). By integrating insights from devices and endpoints, you will contribute to a more efficient and productive digital environment. Leadership is a core component of this role, as you will be responsible for mentoring and growing offshore teams across multiple service towers. You will ensure strict adherence to ITIL-aligned processes, including incident and change management, while identifying opportunities for automation and self-healing systems. Candidates will also support the transition and onboarding of new scopes, ensuring that digital workplace outcomes align with the company's strategic goals.
Key Requirements
Minimum of 5 to 10 years of professional experience in Digital Workplace or End User Computing roles.
Proven expertise in managing end-to-end Hardware Asset Lifecycle Management (HALM).
Hands-on experience with Managed Print Services (MPS) delivery and optimization.
Demonstrated proficiency with Digital Experience Monitoring (DEM) tools like Nexthink or Aternity.
Strong understanding of ITIL frameworks, specifically Incident, Problem, Change, and Asset Management.
Experience leading and governing offshore delivery teams with ownership of SLAs and KPIs.
Familiarity with endpoint management tools such as Intune, SCCM, or JAMF.
Ability to manage ServiceNow platforms including ITAM, HAM, and CMDB modules.
Excellent communication skills to act as the primary interface for onshore stakeholders and clients.
Experience in driving automation and self-healing initiatives within a workplace environment.
Capability to mentor and develop team members across diverse technical towers.
Strong analytical skills to support DEM-driven problem management and continuous improvement.
0 Negotiable or Not Mentioned
India, Gujarat
22 days ago
teamlease.com
1164 Views
We are currently hiring for an Operation Manager (Networking) to join the team at Adani Port in Mundra, Gujarat. This pivotal role involves the end-to-end management, stability, and continuous improvement of enterprise network infrastructure across multiple locations within the industrial environment. The candidate will ensure high availability and security compliance while leading network operations teams and coordinating with both internal and external stakeholders.
The ideal candidate should possess a strong technical background in Routing & Switching, including protocols such as BGP and OSPF, and have experience with devices like firewalls and load balancers. Responsibilities include providing L2 and L3 support, managing assets through CMDB, and monitoring network performance using tools like SolarWinds. This position requires a governance-driven mindset and the ability to handle 24x7 operations to maintain mission-critical infrastructure at the port.
Key Requirements
Must possess a B.tech or BE degree in a relevant field.
At least 5 years of professional work experience in network operations.
Proficiency in Routing & Switching including TCP/IP, VLAN, STP, OSPF, and BGP.
Experience managing network devices such as Switches, Routers, Firewalls, and Load Balancers.
Technical expertise in security protocols including Firewall rules, VPN, IPS/IDS, and NAC.
Ability to use monitoring tools such as SolarWinds, PRTG, NMS, and Syslog.
Knowledge of connectivity solutions including MPLS, Leased Line, Broadband, and SD-WAN.
Ability to configure L2 switches, L3 switches, WLC, and Access points.
Experience in providing L2 and L3 support of networks to EUS teams.
Familiarity with asset management through CMDB and ITIL processes.
Excellent communication and incident leadership skills for stakeholder management.
Ability to manage 24x7 operations with shift or on-call support as per site requirements.
0 Negotiable or Not Mentioned
India, Remote
24 days ago
indivize.com
2102 Views
Indivize Technologies is seeking a highly skilled ServiceNow Developer for a 100% remote contract position. The successful candidate will be responsible for driving technical implementations and building robust custom platform integrations to enhance organizational workflows. You will play a critical role in developing and maintaining the ServiceNow environment, ensuring that all technical solutions align with business objectives and industry best practices.
Key responsibilities include utilizing the Glide API for complex scripting, leveraging Flow Designer for automation, and managing third-party integrations with platforms such as Jira, Slack, and Salesforce. This role offers a flexible remote work arrangement and is ideal for an experienced professional looking to work on diverse projects within the ServiceNow ecosystem. Candidates must be able to work independently in a remote setting while maintaining high standards of code quality and technical documentation.
Key Requirements
A minimum of 3 years of hands-on experience as a ServiceNow Developer.
Expert-level proficiency in JavaScript, specifically using the Glide API.
Proven experience with ServiceNow Flow Designer for workflow automation.
Extensive experience in REST and SOAP integrations with third-party tools like Jira and Slack.
Strong technical skills in front-end technologies including HTML, CSS, and AngularJS.
Familiarity with the ITIL framework and service management processes.
Official ServiceNow certifications such as Certified System Administrator (CSA) or Certified Application Developer (CAD).
Ability to work effectively in a 100% remote contract environment.
Strong analytical and problem-solving skills for debugging complex technical issues.
Excellent communication skills for collaborating with cross-functional teams and stakeholders.