0 Negotiable or Not Mentioned
India, Salem
16 days ago
thrivenicar.com
801 Views
Thrive Nicar is looking for a dynamic and result-oriented Telecaller to join our team in Salem. The primary focus of this role is to drive customer engagement and service conversions through effective communication. You will be responsible for handling both outbound and inbound calls, addressing customer inquiries, providing timely resolutions, and ensuring high levels of customer satisfaction.
As a Telecaller, you will identify and engage potential customers, explaining services clearly to convert prospects into active customers. The role involves maintaining detailed call records in CRM systems, coordinating with internal teams for seamless service delivery, and meeting key performance indicators such as call volume and conversion rates. We offer a fast-paced environment where your communication skills directly contribute to business growth.
Key Requirements
Minimum 1 year of experience in telecalling or a customer-centric role.
Excellent verbal communication and active listening skills in English and local languages.
Proven ability to persuade and negotiate with potential customers.
Strong proficiency in using Microsoft Excel and basic CRM tools.
Ability to handle high volumes of inbound and outbound calls professionally.
Demonstrated track record of meeting or exceeding sales or conversion targets.
Exceptional problem-solving mindset with a patient approach to customer complaints.
Strong organizational and time management skills to handle multiple tasks.
Ability to work effectively both independently and as part of a team.
High level of professionalism and dedication to customer satisfaction.
High school diploma or equivalent; higher educational qualifications are a plus.
~25,000 Mentioned
India, Hyderabad
17 days ago
lyrostech.com
1005 Views
Lyros Tech is seeking a professional Customer Support Executive (Chat & Email) to join our growing team in Hyderabad. This role is specifically designed for candidates with 1 to 2 years of experience who possess exceptional communication skills in Telugu, English, and Hindi. The primary focus of this position is managing customer inquiries through digital channels, ensuring high satisfaction levels and efficient problem resolution. This is a great career opportunity for individuals looking for a stable fixed morning shift without the requirements of night shifts.
The compensation package for this role includes a salary of ₹3 LPA along with attractive performance-based incentives and an annual travel allowance of ₹24,000. Applicants should be customer-focused and have a proven track record in handling non-voice processes like chat and email support. This position offers a professional environment for career growth and skill development within the BPO and customer service sector in India.
Key Requirements
1–2 years of professional experience in customer support roles.
Excellent written and verbal communication skills in Telugu.
Excellent written and verbal communication skills in English.
Excellent written and verbal communication skills in Hindi.
Proven experience in handling high-volume chat and email support.
Strong customer-focused and problem-solving mindset.
Ability to work efficiently during fixed morning shifts.
Proficiency in multi-tasking and managing digital communication threads.
High level of accuracy and attention to detail in written correspondence.
Basic computer literacy and familiarity with CRM or support tools.
0 Negotiable or Not Mentioned
India, Pune
16 days ago
credencerm.com
1162 Views
Credence Global Solutions is actively seeking experienced professionals to fill multiple Leadership and Management roles in Pune, Maharashtra. These opportunities span across diverse departments including Healthcare Revenue Cycle Management (RCM), Telecom, Collections, Information Technology, Artificial Intelligence, Technology Foundation, and Corporate Functions. The open positions include senior leadership roles such as SVP, VP, and AVP, as well as mid-level management roles such as Manager and Senior Manager. Specific functional areas of focus include Operations, Transition, Training, Medical Coding, HR, and Quality Assurance.
Successful candidates will be joining a dynamic global environment that serves the US healthcare sector and various other industries. The roles require a commitment to a 5-day work-from-office schedule in Pune. Candidates will be responsible for driving excellence in their respective domains, managing large teams, overseeing complex transitions, and ensuring that all departmental goals are met or exceeded. Applicants should submit their resumes to the designated email address, ensuring the subject line specifically mentions the role and department they are applying for.
Key Requirements
Extensive professional experience in leadership or management within the BPO, IT, or Healthcare RCM sectors.
Proven expertise in managing operations, transitions, or corporate training programs.
Deep understanding of Revenue Cycle Management or relevant industry-specific workflows.
Strong leadership capabilities with a history of managing large and diverse teams.
Excellent strategic thinking and analytical skills to drive organizational growth.
High proficiency in verbal and written communication for stakeholder management.
Ability to work full-time from the office in Pune, Maharashtra.
Relevant academic qualifications such as an MBA or specialized professional certifications.
Demonstrated ability to meet performance metrics and ensure service delivery quality.
Experience in HR, Quality, or Medical Coding for specialized management tracks.
0 Negotiable or Not Mentioned
India, Hyderabad
18 days ago
screativesoft.com
1182 Views
Screatives Software Services Pvt. Ltd. is currently seeking motivated freshers for the position of Process Associate at our Hyderabad office located in Mindspace. This is a full-time role specifically for the night shift, operating from 7 PM to 4 AM. Candidates will be responsible for various process-oriented tasks, ensuring high quality and accuracy in their daily output within a fast-paced environment.
As a fresher, you will receive training to handle specialized business processes and software tools. The ideal candidate should be prepared for a collaborative workspace and demonstrate a strong commitment to professional growth. Located in the tech hub of Building No. 9, Mindspace, this role offers an excellent starting point for those looking to enter the IT services industry.
Key Requirements
Basic computer literacy.
Excellent written and verbal English communication.
Ability to work night shifts (7 PM - 4 AM).
Strong attention to detail.
Analytical thinking skills.
High school diploma or equivalent.
Willingness to learn new software.
Time management skills.
Ability to work in a team.
Data entry speed and accuracy.
0 Negotiable or Not Mentioned
India, Ahmedabad
23 days ago
aipxperts.com
1118 Views
We are looking for a dedicated Customer Service Executive to join our dynamic team in Ahmedabad for our US-based night shift process. The primary focus of this role is to handle international clients with a high level of confidence, professionalism, and clarity. Candidates will be expected to manage customer queries effectively and ensure a positive client experience while working in a fast-paced environment. This is an office-based position requiring physical presence at our Ahmedabad location.
The ideal candidate will possess a proactive mindset and strong problem-solving skills to navigate various client scenarios. You will utilize modern IT software and tools, along with Microsoft Office applications, to perform your daily tasks. If you are a quick learner who thrives in a team-oriented environment and is comfortable working during US business hours, this is an excellent opportunity to grow your career in international customer service.
Key Requirements
Excellent verbal and written communication skills in English.
Comfortable working in a permanent night shift according to US timings.
Basic to intermediate knowledge of MS Excel and MS Word.
Understanding of IT software and general computer tools usage.
Willingness to work from the office location in Ahmedabad.
Strong problem-solving attitude to resolve client issues.
Ability to handle customer queries professionally and calmly.
Quick learner with the ability to adapt to new processes.
Team player with a proactive and positive mindset.
Ability to maintain high performance in a fast-paced environment.
0 Negotiable or Not Mentioned
India, Indore
23 days ago
xtrimglobalsolutions.com
1243 Views
Xtrim Global Solutions is currently expanding its team and seeking energetic individuals for the International Voice Process role, specifically focused on the UK shift. As an International Voice Process executive, you will be part of one of Indore's fastest-growing International KPO and Sales organizations, representing the company to international clients. This role provides an excellent platform for individuals looking to build a global career while working in a supportive, office-based environment at Princes Business Skypark.
The company offers a dynamic workplace with various benefits including lucrative incentives, PF, and additional growth opportunities. Working hours follow a 5-day week schedule with Saturdays and Sundays off, allowing for a healthy work-life balance. Whether you are a fresher looking to start your career or an experienced professional seeking new challenges, this position offers the chance to work with dynamic teams serving high-profile UK clients.
Key Requirements
Excellent verbal and written communication skills in English.
Must be willing and able to work in UK shifts.
A strong passion for customer interaction and relationship building.
Goal-driven individual with a focus on meeting performance targets.
Ability to work effectively in a physical office environment in Indore.
Freshers are welcome to apply; previous experience is a plus.
Basic computer literacy and ability to navigate multiple software screens.
Strong listening skills and empathy for handling client concerns.
Ability to maintain high energy levels throughout the shift.
Willingness to learn and adapt to international business processes.
0 Negotiable or Not Mentioned
India
24 days ago
excelr.com
1021 Views
HDB Services LTD is currently seeking enthusiastic individuals to fill Tele Caller positions across multiple locations. We are looking for candidates who are Graduation or Post Graduation degree holders. Whether you are a fresh graduate looking for your first career opportunity or someone with up to one year of experience, we welcome your application. These roles are essential for our operations in Chennai and Hyderabad, where you will represent the company and engage with a diverse customer base.
The successful candidate will be responsible for reaching out to potential customers over the phone, providing information about our products or services, and closing leads. You should have a proactive attitude and the ability to maintain a positive tone throughout the day. Immediate joiners are preferred for these roles. We offer a compensation package that is highly competitive within the industry and provides a great platform for career growth.
Key Requirements
Possess a Graduation or Post Graduation degree.
Either a fresher or have up to 1 year of professional experience.
Strong verbal communication skills in English and local languages.
Ability to handle high volumes of outbound calls daily.
Proven ability to persuade and negotiate effectively over the phone.
Familiarity with CRM software and basic data entry practices.
Must be an immediate joiner or available to start on short notice.
Exceptional active listening and problem-solving abilities.
Maintain professional phone etiquette at all times.
Goal-oriented mindset with a focus on meeting monthly targets.
~10,000 Mentioned
India, Hyderabad
24 days ago
unicuspro.com
1085 Views
Unicuspro is looking for motivated Voice Process Interns to join our calling team at our Hyderabad location. This role involves handling communication with clients and potential customers through professional voice channels. The position follows a hybrid work model, with office presence required in Manikonda on Mondays, Wednesdays, and Fridays, while Tuesdays, Thursdays, and Saturdays are designated for working from home. This arrangement is designed to offer interns the best of both worlds: office-based learning and the flexibility of remote work. The candidate must be energetic and ready to contribute to a fast-paced environment.
Successful candidates will receive a monthly stipend of ₹10,000. There is also the prospect of a performance-based increment after the first three months of the internship. To support our staff, we provide a complimentary lunch on all days when working from the office in Manikonda. This role is perfectly suited for energetic individuals looking to develop their professional communication skills and enter the workforce. We are specifically looking for candidates local to Hyderabad and have a preference for female applicants to join our growing team. The primary work location is the Manikonda district in Hyderabad.
Key Requirements
Excellent verbal communication and interpersonal skills.
Must be local to or able to commute to Manikonda, Hyderabad.
Ability to handle outbound and inbound calls professionally.
Persuasive communication style to engage potential clients.
Strong active listening skills to understand customer needs.
Capability to work effectively in a hybrid work model (3 days in-office).
Proactive attitude and willingness to handle repetitive calling tasks.
Basic computer literacy and data entry skills for recording interactions.
Ability to work collaboratively within a team setting.
Resilience and patience when dealing with diverse callers.
0 Negotiable or Not Mentioned
India, Lucknow
26 days ago
orricaedge.com
1830 Views
We are currently looking for qualified candidates to fill two positions for the role of Assistant Manager in Operations based in Lucknow. This is a full-time, in-office role that requires individuals with a strong background in managing teams and overseeing day-to-day operations. Candidates should have between 2 to 5 years of experience, particularly in sectors like logistics, rider support, or BPO management. The role offers a competitive salary package of up to ₹4.8 LPA depending on experience and expertise.
The successful candidates will be responsible for leading teams, monitoring operational performance, and ensuring that all tasks are completed within specified timelines. You will play a crucial role in optimizing workflows and providing the necessary support to riders or operational staff to maintain high efficiency. If you are a proactive professional with leadership skills and a desire to grow in a fast-paced environment, this is an excellent opportunity for your career development in Uttar Pradesh. No hiring fees are required for this application process.
Key Requirements
Minimum of 2 to 5 years of professional experience in Operations or Team Handling roles.
Proven expertise in Rider Support or managing logistics personnel.
Ability to work full-time from the office located in Lucknow.
Strong leadership skills with the ability to manage and motivate a diverse team.
Excellent verbal and written communication skills for internal and external coordination.
Proficiency in operational software, MS Excel, and data management tools.
Strategic thinking skills to identify bottlenecks and implement process improvements.
Demonstrated ability to meet operational targets and KPIs consistently.
Experience in the BPO or Logistics industry is highly preferred.
High level of integrity and professional ethics in managing business operations.
0 Negotiable or Not Mentioned
India, Pune
26 days ago
futuretalentadvisory.com
1424 Views
We are looking for a seasoned Manager for US Healthcare Operations to join our team in Pune. This role is designed for a strategic leader with over 13 years of extensive experience in MNC Insurance BPO or KPO sectors, focusing specifically on US Healthcare and Employee Benefits. The successful candidate will oversee a massive team of 100+ members, ensuring that all operational metrics and client expectations are met with precision. The position follows a hybrid work model, allowing for three weeks of remote work followed by one week of in-office collaboration per month. The compensation package for this role is competitive, offering up to ₹26 LPA with a maximum hike of 35% based on the candidate's current salary.
Key responsibilities include leading large teams and driving critical KPIs such as productivity, quality, SLAs, and attrition management. You will be tasked with partnering with global stakeholders, delivering comprehensive efficiency reports, and spearheading performance-driven initiatives. Candidates must demonstrate excellent communication and stakeholder management skills while maintaining the flexibility to work in night and afternoon shifts. This is an exceptional opportunity for a senior professional to manage complex US Healthcare operations while coaching a large workforce towards career growth and operational excellence.
Key Requirements
Minimum of 13 years of professional experience in MNC Insurance BPO or KPO environments.
Deep expertise in US Healthcare operations and Employee Benefits management.
Proven track record of managing a team size of 100 or more employees.
Currently holding a Manager or Senior Manager role in a similar industry.
Ability to work flexible schedules, specifically night and afternoon shifts.
Excellent verbal and written communication skills for global stakeholder interaction.
Strong experience in driving operational KPIs including productivity and quality standards.
Proficiency in talent coaching, mentoring, and performance management strategies.
Demonstrated ability to implement efficiency initiatives and process improvements.
Ability to manage attrition and maintain high engagement levels within large teams.