0 Negotiable or Not Mentioned
India, Mumbai
11 days ago
fairmont.com
822 Views
Fairmont Mumbai, a prestigious luxury brand under the Accor umbrella, is currently seeking enthusiastic and passionate individuals to join our world-class hospitality team as a Restaurant Reservation Associate. In this pivotal role, you will serve as the primary point of contact for guests seeking to experience our award-winning dining venues. Your responsibilities will include managing table inventory, processing booking requests via phone and email, and providing personalized recommendations to ensure every guest enjoys a seamless and memorable luxury experience from the moment they inquire.
As part of the Fairmont team, you will be expected to uphold the highest standards of service excellence, working collaboratively with the food and beverage management team to optimize seating and guest flow. We offer a dynamic work environment where passion and dedication are celebrated. Candidates should have a strong desire to grow within the luxury hospitality sector and a commitment to delivering the 'Fairmont' standard of service. Join us in Mumbai and become part of a global community dedicated to creating extraordinary experiences for our guests.
Key Requirements
Previous experience in a luxury hotel or high-end restaurant environment.
Exceptional verbal and written communication skills in English.
Proficiency in using restaurant reservation systems like OpenTable or SevenRooms.
Demonstrated ability to provide high-level customer service and guest satisfaction.
Strong organizational skills with the ability to manage multiple tasks simultaneously.
Professional telephone etiquette and a warm, welcoming demeanor.
Ability to work effectively under pressure in a fast-paced environment.
Excellent interpersonal skills for collaborating with diverse team members.
Flexibility to work various shifts, including weekends, evenings, and holidays.
Basic computer proficiency and knowledge of Microsoft Office Suite.
Strong attention to detail regarding guest preferences and booking accuracy.
A degree or diploma in hospitality management is highly preferred.
0 Negotiable or Not Mentioned
India, Aurangabad
16 days ago
hyatt.com
836 Views
We are looking for a welcoming and proactive Gallery Host to join our Front Office team at Hyatt Place Aurangabad Airport. As a Gallery Host, you will be the first point of contact for our guests, responsible for providing a warm welcome and facilitating a smooth check-in and check-out process. This versatile role combines front desk duties with guest service, ensuring that all visitors feel supported and informed throughout their stay.
Your responsibilities will include managing reservations, handling guest inquiries, and resolving any issues that may arise with professionalism and care. You will play a vital role in maintaining the 'Gallery' atmosphere, ensuring that the lobby and guest areas are always clean and inviting. If you have a passion for hospitality and enjoy interacting with people from all walks of life, we encourage you to apply for this exciting opportunity.
Key Requirements
Prior experience in hotel front office or reception roles
Proficiency in Property Management Systems (PMS)
Exceptional interpersonal and communication skills
Fluent in English and local languages
Professional appearance and demeanor
Ability to multitask and prioritize guest needs
Strong problem-solving and conflict-resolution skills
Willingness to work rotating shifts including nights
High school diploma or equivalent qualification
Patient and customer-centric approach to service
0 Negotiable or Not Mentioned
India, Rajkot
31 days ago
fortunehotels.in
1736 Views
Fortune Park JPS Grand Rajkot is seeking a professional GSA or Senior GSA for the Front Office department to join our dynamic hospitality team. In this role, you will be the face of the hotel, ensuring that every guest receives a warm welcome and a smooth registration process. Responsibilities include managing room assignments, handling guest check-ins and check-outs, and providing detailed information about the hotel's facilities and local attractions.
Working with Fortune Hotels provides a platform for career growth and a positive work environment within one of India's premier hospitality brands. We value candidates who possess a customer-centric attitude and are eager to contribute to our legacy of excellence. This position is based at our Rajkot property and offers an opportunity to build a successful career in the front office operations of a high-standard hotel.
Key Requirements
Relevant experience in hospitality front office operations.
Excellent verbal and written communication skills.
Proficiency in hotel management software (PMS).
Customer-oriented mindset with a problem-solving attitude.
Professional appearance and grooming standards.
Ability to work in various shifts including nights and weekends.
Strong interpersonal skills to interact with diverse guests.
Knowledge of local area and travel information.
Efficient multitasking and time management abilities.
A degree or diploma in hospitality management is preferred.
0 Negotiable or Not Mentioned
India, Colaba Mumbai
27 days ago
careercraft.co.in
1326 Views
A prestigious Luxury Hotel located in Colaba, Mumbai, is currently looking for a dedicated and professional SPA Receptionist to join its exceptional team. This role is vital for providing a warm and welcoming atmosphere for guests as they enter the spa facilities, ensuring that every interaction reflects the high standards of a luxury establishment. You will be responsible for managing appointments, coordinating with therapists, and providing detailed information about the various treatments and products available to enhance the guest experience.
The successful candidate will be part of a dynamic environment that values passion for hospitality and service excellence. This position offers an exciting opportunity to build a career within the luxury hospitality sector in one of Mumbai's most iconic locations. Please note that while prior experience is preferred, we are primarily looking for individuals with strong interpersonal skills and a commitment to delivering top-tier service to our diverse clientele.
Key Requirements
Strong communication and interpersonal skills.
Prior experience in a similar role is preferred.
A passion for hospitality and providing top-tier service.
Ability to manage multi-line phone systems and guest inquiries.
Proficiency in basic computer applications for scheduling and billing.
Knowledge of spa treatments and wellness services.
Excellent organizational skills and attention to detail.
Professional appearance and positive attitude.
Ability to work effectively in a fast-paced environment.
Willingness to work flexible hours, including weekends and holidays.
0 Negotiable or Not Mentioned
India, Ahmedabad
28 days ago
hyatt.com
1795 Views
Hyatt Regency Ahmedabad is currently looking for a dedicated Waiter to join our Food and Beverage Service team. The ideal candidate will be responsible for providing exceptional dining experiences to our guests, ensuring that service standards are met and exceeded in a professional and hospitable manner. You will be expected to handle table settings, order taking, and food delivery while maintaining a high level of knowledge regarding our menu offerings.
As a member of our service staff, you will work closely with the kitchen team and other floor staff to ensure smooth operations. This role requires excellent communication skills and a passion for customer service in a luxury hotel environment. We value individuals who are proactive, detail-oriented, and capable of working in a fast-paced setting while upholding the prestigious reputation of the Hyatt brand.
Key Requirements
Previous experience in F&B service within a 5-star hotel environment.
Excellent verbal communication skills in English and local languages.
In-depth knowledge of food and beverage menus and preparation methods.
Ability to work flexible hours including weekends and holidays.
Strong interpersonal skills to interact effectively with guests and colleagues.
Physical stamina to stand and walk for long periods during shifts.
High standards of personal grooming and professional appearance.
Basic understanding of POS systems for order processing.
Knowledge of food safety and hygiene regulations (HACCP).
Commitment to delivering a high level of guest satisfaction.
0 Negotiable or Not Mentioned
India, Shirdi
13 days ago
stlaurnhotels.com
799 Views
St Laurn – The Spiritual Resort in Shirdi is currently seeking a dedicated and passionate Assistant Training Manager to join our esteemed hospitality team. This role is designed for individuals who possess a deep commitment to excellence and a desire to cultivate a high-performance culture within a unique spiritual resort setting. As an Assistant Training Manager, you will be instrumental in shaping the skills and service standards of our staff, ensuring that every guest experiences the perfect blend of spirituality and world-class service.
The successful candidate will be responsible for identifying training needs, designing comprehensive development programs, and facilitating learning sessions across various departments. You will work closely with management to align training initiatives with the resort's strategic goals, fostering an environment of continuous improvement and career growth. If you are a proactive professional with a background in hospitality training and a knack for inspiring others, this is an exceptional opportunity to advance your career with St Laurn Hotels.
Key Requirements
Bachelor’s degree in Hospitality Management, HR, or a related field.
Proven experience in a training role within the hospitality industry.
Excellent verbal and written communication skills in English.
Strong leadership and motivational skills to inspire team members.
Proficiency in developing training modules and presentation materials.
Ability to conduct performance evaluations and identify skill gaps.
Knowledge of industry standards and luxury resort service protocols.
Proficiency in Microsoft Office Suite including Word, Excel, and PowerPoint.
Strong organizational and time-management abilities.
Flexibility to work in a resort environment with varying schedules.
0 Negotiable or Not Mentioned
India, Goa
12 days ago
marriott.com
699 Views
The Westin Goa is seeking a professional and energetic Assistant Manager for our Front Office department. The successful candidate will be responsible for overseeing the daily operations of the front desk, ensuring that all guest interactions are handled with the highest level of hospitality and efficiency. You will lead a team of receptionists and concierge staff, providing guidance and training to maintain the standards of the Westin brand.
Key responsibilities include managing guest check-ins and check-outs, handling guest complaints or special requests, and coordinating with housekeeping and maintenance to ensure room readiness. You will also be tasked with monitoring front office budgets, optimizing room occupancy, and ensuring compliance with all safety and security protocols. This position requires a strong leader who can maintain a positive work environment while driving excellence in guest services.
Key Requirements
Proven experience as an Assistant Manager or Supervisor in a luxury hotel front office.
Excellent communication and interpersonal skills in English.
Strong knowledge of Property Management Systems, specifically Opera.
Ability to work flexible hours, including weekends and holidays.
Degree or diploma in Hotel Management or a related field.
Demonstrated ability to lead and motivate a diverse team.
Exceptional problem-solving skills and the ability to remain calm under pressure.
In-depth knowledge of customer service principles and hospitality standards.
Strong organizational and multi-tasking abilities.
Ability to handle financial transactions and basic accounting accurately.
~58,333 Mentioned
India, Pune
18 days ago
eduplexconsultancy.com
1218 Views
Eduplex Consultancy is seeking a professional Guest Relations Executive (GRE) to join their real estate team in Pune, Kalyani Nagar. The primary responsibility of this role is to welcome and attend to walk-in clients at the site office or sales office in a professional manner. You will be expected to understand customer requirements thoroughly and guide them with relevant project information to ensure a high-quality visitor experience. The role involves working closely from the office to manage the front desk environment and facilitate client interactions effectively. Salary for this position is set between 7,00,000 to 9,00,000 Per Annum.
In addition to client handling, the successful candidate will coordinate with the sales and CRM teams to ensure smooth client follow-ups and data management. You will maintain and update visitor records, manage client databases, and resolve any customer queries or complaints promptly. The role also includes assisting in organizing site visits, meetings, and client presentations while maintaining front office decorum. Candidates from a hospitality background with excellent communication skills and a presentable personality are highly encouraged to apply for this immediate opening.
Key Requirements
Bachelor’s degree in any field (Hospitality/Management preferred).
Minimum of 3 years of experience in Guest Relations or Front Office roles.
Specific experience within the Real Estate industry is required.
Excellent verbal and written communication skills.
Strong interpersonal skills and a professional, presentable personality.
Proven ability in customer handling and problem-solving.
Proficiency in basic MS Office applications (Word, Excel, Outlook).
Ability to multitask and coordinate effectively with multiple internal teams.
Must be an immediate joiner or have a notice period of 30 days or less.
Willingness to work from the office location in Kalyani Nagar, Pune.
0 Negotiable or Not Mentioned
India, Mahabaleshwar
15 days ago
marriott.com
829 Views
We are looking for a dynamic Restaurant Manager to join our team at Courtyard by Marriott Mahabaleshwar. In this role, you will be responsible for the daily operations of our dining facilities, ensuring exceptional service and high-quality food and beverage offerings. You will lead and mentor a team of waitstaff and hosts to create a welcoming and premium atmosphere for our guests.
The successful candidate will focus on maximizing revenue through efficient operations and marketing initiatives while maintaining strict compliance with health and safety regulations. Key responsibilities include managing staff schedules, handling guest feedback with professionalism, and coordinating closely with the kitchen team to ensure a superior dining experience that reflects the global Marriott hospitality excellence.
Key Requirements
Extensive experience in restaurant management or Food and Beverage operations.
Strong leadership skills with the ability to motivate and manage diverse front-of-house staff.
Thorough knowledge of food safety regulations, health codes, and liquor licensing.
Experience in financial management, including budgeting, P&L analysis, and cost control.
Excellent customer service skills and the ability to resolve conflicts professionally.
Ability to plan and execute restaurant promotions, seasonal menus, or special events.
Strong organizational skills for managing staff scheduling and beverage inventory.
Familiarity with Point of Sale (POS) systems and modern table management software.
A degree in Hospitality Management, Culinary Arts, or a related field is highly preferred.
High level of professional integrity, work ethic, and passion for the culinary industry.
0 Negotiable or Not Mentioned
India, Rajkot
31 days ago
fortunehotels.in
1531 Views
We are looking for enthusiastic individuals to join our Food and Beverage team as a GSA or Senior GSA. You will be responsible for providing exceptional dining experiences by taking orders, serving food and beverages, and maintaining a high standard of cleanliness in the dining area. Your goal is to ensure guest satisfaction through attentive service and professional conduct.
Joining Fortune Park JPS Grand Rajkot means becoming part of a team that prioritizes professional development and a supportive atmosphere. Candidates with a passion for the culinary arts and service excellence will find this a rewarding environment to grow their skills. This role is crucial to maintaining the high reputation of our hospitality brand in the heart of Rajkot.
Key Requirements
Previous experience in food and beverage service in a hotel setting.
Sound knowledge of menu items and service protocols.
Ability to handle high-pressure situations during peak hours.
Strong team player with excellent coordination skills.
Good understanding of food safety and hygiene regulations.
Effective communication skills in English and local languages.
Physical stamina to stand and walk for extended periods.
Attentive to guest needs and details.
Professional and polite demeanor at all times.
Educational background in hotel management is an advantage.