IT SERVICE DELIVERY MANAGER @ LATINUM HR SOLUTIONS
Latinum HR Solutions is currently seeking an experienced IT Service Delivery Manager for one of their clients based in Dubai. This role is pivotal for organizations in the UAE looking to scale their technology operations while ensuring seamless user experiences and efficient IT service delivery within enterprise environments. The candidate will be at the forefront of managing critical IT operations and infrastructure for a growing business.
The successful candidate will be responsible for managing end-to-end IT service delivery and support operations, ensuring high service quality and strict compliance with SLAs. Key duties include leading service improvement initiatives, optimizing processes, coordinating with various technical teams (infrastructure, application, and support), and overseeing vendor relationships. The position offers a monthly salary ranging from AED 24,000 to 32,000.