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HOTEL RECEPTIONIST @ VIPAWA WORKS

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 4 days ago vipawaworks.com 27 Applied 19 Pro Applied

Vipawa works is actively seeking a dedicated and experienced Hotel Receptionist to join our dynamic team. This role is crucial for providing exceptional guest experiences and ensuring the smooth operation of our front desk. We are looking for an individual who is passionate about hospitality and possesses a strong commitment to service excellence.

The successful candidate will be the first point of contact for guests, managing check-ins and check-outs, handling reservations, and addressing inquiries. This position requires a professional demeanor, excellent communication skills, and the ability to work effectively in a fast-paced environment. The Hotel Receptionist will also be responsible for maintaining a positive atmosphere and contributing to overall guest satisfaction.

Key Requirements

Diploma or above in Hotel Management, Hospitality Management, Tourism, Business Administration, or any other related field. Additional hospitality or customer service training is an added advantage. At least five years of proven experience as a Hotel Receptionist, Front Desk Officer, Guest Service Agent, or in a similar customer service role within the hospitality industry. Excellent customer service skills. Strong interpersonal skills.
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GENERAL MANAGER (FOR HOTEL) @ VIPAWA WORKS

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 4 days ago vipawaworks.com 17 Applied 12 Pro Applied

This exciting opportunity is for a dedicated and experienced General Manager to lead a hotel operation in Dar es Salaam, Tanzania. The successful candidate will be responsible for overseeing all aspects of the hotel's daily operations, ensuring exceptional guest experiences, and driving financial performance. Key responsibilities include strategic planning, financial oversight, revenue management, customer service, budgeting, forecasting, and fostering a positive and productive work environment for all staff.

The General Manager will play a critical role in managing and developing the hotel's business. This position requires a professional with strong leadership capabilities, a keen understanding of the hospitality industry, and a proven track record of success in managing medium to large hotel establishments. The ideal candidate will be adept at making strategic decisions that positively impact both operational efficiency and guest satisfaction.

Key Requirements

Bachelor Degree or above in Hotel Management, Hospitality Management, Business Administration, Tourism Management, HR or other related disciplines. Professional hospitality certification is an added advantage. At least five years of proven strong experience as a Hotel General Manager of medium to large hotels or in a similar senior hotel leadership position. Proven experience in managing revenue, financial planning, customer service, budgeting, forecasting, and business development. Strong leadership and people management skills.
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