2 kago africa limited Jobs in Dar Es Salaam

CLIENT RELATIONSHIP MANAGER (CRM) @ KAGO AFRICA LIMITED

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 2 days ago kagoafrica.com 27 Applied 19 Pro Applied

KAGO AFRICA LIMITED is looking for a dynamic Client Relationship Manager (CRM) to join our team in Dar es Salaam. This role is crucial for building and maintaining robust relationships with our clients, understanding their unique logistics needs, and ensuring they receive exceptional service. You will be the primary point of contact for clients, managing their orders from inception to final delivery, and ensuring a seamless experience that reinforces KAGO Africa's commitment to excellence. Your proactive approach will help in identifying areas for improvement and contributing to the growth of our client base.
As a Client Relationship Manager, you will be responsible for providing timely updates, resolving any issues promptly, and ensuring all client documentation and regulatory requirements are met with precision. You will gather valuable feedback to continuously enhance our service offerings and help us deliver exceptional logistics solutions. This position provides an opportunity to work with a professional team that values integrity, innovation, and customer satisfaction, located at Kamata 13 Lugoda street, Dar es Salaam.

Key Requirements

Build and manage strong client relationships, understanding their unique logistics needs. Coordinate and manage client orders from placement to final delivery. Provide timely updates, resolve issues, and ensure excellent customer support. Ensure accurate documentation and compliance with regulatory requirements. Gather feedback, identify improvement areas, and contribute to client base growth.

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TRANSPORT RELATIONS MANAGER (TRM) @ KAGO AFRICA LIMITED

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 2 days ago kagoafrica.com 19 Applied 2 Casual Applied

KAGO AFRICA LIMITED is seeking a dedicated Transport Relations Manager (TRM) to join our team in Dar es Salaam. This pivotal role involves overseeing and optimizing our transporter network, ensuring efficient logistics operations. The successful candidate will manage existing relationships, monitor performance, and ensure compliance across all transport activities, contributing significantly to our mission of simplifying logistics across Africa. You will be instrumental in tracking shipments, resolving issues, and coordinating with various stakeholders to maintain high service standards.
This role demands a proactive individual who can address challenges effectively and support continuous improvement initiatives. You will be responsible for tracking daily shipment statuses, managing border progress, and ensuring all documentation meets regulatory requirements. Collaboration with drivers, border agents, and internal branches is key to success, as is identifying opportunities for sourcing new, reliable transporters. The position is located at Kamata 13, Lugoda Street, Dar es Salaam.

Key Requirements

Manage transporter relationships and contracts to foster strong partnerships. Monitor transporter performance and truck availability to optimize operational efficiency. Track daily shipment status and border progress, ensuring timely deliveries. Resolve transporter issues and service complaints effectively and promptly. Ensure compliance with all regulatory and documentation standards.

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Best Talent Reach (BTR) 2 Jobs Found for "kago africa limited"

CLIENT RELATIONSHIP MANAGER (CRM) @ KAGO AFRICA LIMITED

Key Requirements

You Are Applying For CLIENT RELATIONSHIP MANAGER (CRM)

TRANSPORT RELATIONS MANAGER (TRM) @ KAGO AFRICA LIMITED

Key Requirements

You Are Applying For TRANSPORT RELATIONS MANAGER (TRM)

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