0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
23 hours ago
oasisvillage.com
6 Applied 2 Ultra Applied
TILE FRESH LIMITED is seeking a highly organized, professional, and customer-oriented individual to join their team as a FRONT OFFICE OFFICER. This crucial role involves being the first point of contact for members and visitors, ensuring a welcoming and efficient experience. The Front Office Officer will manage the reception desk, handle inquiries, and ensure smooth registration processes for gym users. Key responsibilities extend to providing exceptional customer service, resolving issues promptly, and assisting members with information regarding gym services, schedules, and events. The role also involves promoting and selling gym offerings. Administrative duties include managing correspondence, updating member records, scheduling classes and appointments, and performing essential office tasks like copying and filing. The officer will also contribute to maintaining the cleanliness and orderliness of the reception area, reporting any maintenance issues as needed. Furthermore, the role involves active participation in membership management, including processing payments, updating account information, and handling cancellations, while also conducting visits for prospective members to explain benefits. Effective communication with staff, members, and guests is essential, ensuring inquiries are handled promptly and accurately, and coordinating with gym instructors. Finally, the Front Office Officer will be familiar with emergency procedures, acting as the primary contact in such situations, and assisting in maintaining a safe and secure environment for all.
Key Requirements
Diploma or Bachelor's degree in Business Administration, secretarial studies, or a related field
Minimum of 2-3 years of relevant experience in a front office, reception, or administrative role
Excellent verbal and written communication skills
Proficiency in Microsoft Office applications
Strong interpersonal and organizational skills
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
1 day ago
gmail.com
13 Applied 9 Pro Applied
GOEJ Company Limited is actively seeking a highly organized, proactive, and customer-focused professional to join our dynamic team as a Front Office Operations Manager. In this pivotal role, you will be instrumental in overseeing the daily operations of our front office, ensuring seamless coordination of all administrative activities, and ultimately guaranteeing an exceptional experience for our valued clients, visitors, and internal staff.
This position offers the opportunity to join a growing team that is deeply committed to excellence, innovation, and making a significant impact within the industry. The successful candidate will manage front office and reception operations, deliver excellent customer service, and ensure smooth daily operations by coordinating effectively with various departments. Responsibilities also include supervising administrative and support staff, maintaining stringent office standards, policies, and procedures, and adeptly handling all inquiries, communications, and issue resolutions.
Key Requirements
Strong organizational and leadership skills
Excellent communication and interpersonal abilities
Experience in office administration or operations management
A professional and customer-centric approach
Ability to manage and supervise administrative and support staff
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
12 days ago
crowneplazadaressalaam.com
17 Applied 12 Pro Applied
Crowne Plaza Dar es Salaam is looking for energetic, young talent to join our Front Office team! We are looking for individuals who are passionate about hospitality, love technology, and maintain a great attitude. This role offers an exciting opportunity for local professionals to grow within a prestigious hotel environment while contributing to a team-oriented atmosphere focused on guest satisfaction.
The ideal candidate will be responsible for managing guest arrivals and departures, ensuring all communications are handled with high-quality soft skills, and utilizing modern hotel technology to streamline operations. As a member of the Front Office team, you will be the face of the hotel, providing a warm welcome and addressing guest needs with professionalism and efficiency. We value candidates who are eager to learn and ready to excel in the hospitality industry.
Key Requirements
Background in Hotel Management or related field.
Strong communication and soft skills.
Tech-savvy with an ability to learn hotel software quickly.
Positive and professional attitude.
Eager to learn and grow within the hospitality industry.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
12 days ago
msandohrsolutions.co.tz
19 Applied 6 Ultra Applied
Our client in the hospitality industry is looking for a dynamic Front Office Manager to oversee their reception and guest relations operations in Dar es Salaam. You will be the face of the establishment, ensuring that every guest receives a warm welcome and exceptional service throughout their stay. Your primary goal will be to maintain a high level of guest satisfaction while optimizing front office processes and staff performance.
As the Front Office Manager, you will manage a team of receptionists, concierges, and bell staff, providing training and guidance to ensure excellence in service delivery. You will also be responsible for managing room inventory, handling guest complaints with professionalism, and coordinating with other departments to ensure a seamless guest experience. This role requires a balance of administrative efficiency and superior interpersonal skills.
Key Requirements
Degree or Diploma in Hospitality Management, Tourism, or a related field.
Significant experience in front office operations within a reputable hotel or resort.
Strong leadership and team management skills to oversee front desk personnel.
Proficiency in Hotel Property Management Systems (PMS) like Opera or Protel.
Excellent verbal and written communication skills in English and Swahili.