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WAREHOUSE SUPERVISOR (02 POSITIONS) @ JOHN GWAZA

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 6 days ago gmail.com 37 Applied 26 Pro Applied

We are seeking two highly organized and experienced Warehouse Supervisors to oversee our daily warehouse operations in Dar es Salaam. The successful candidates will be responsible for managing a dedicated team, ensuring the efficiency of warehouse activities, and maintaining accurate records through the use of Warehouse Management Systems. This role is pivotal in optimizing our supply chain and logistics processes to ensure timely delivery and inventory accuracy. The ideal candidate should possess a strong background in procurement and warehouse management, with the ability to lead and motivate staff to achieve operational excellence. Key responsibilities include monitoring inventory levels, generating detailed reports, and ensuring adherence to safety protocols within the warehouse environment. We are looking for individuals who are detail-oriented, proactive, and capable of working in a fast-paced setting to meet organizational goals.

Key Requirements

Bachelor Degree in Procurement and Warehouse related fields Experience as Warehouse Officer for not less than 5 years Ability to manage and lead a team Previous experience working in Warehouse department with warehouse activities Aware of Warehouse Management Systems (WMS)
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CUSTOMER SERVICE / CALL CENTER AGENT @ GREAT WALL TOBACCO COMPANY (T) LIMITED

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 17 days ago outlook.com 29 Applied 20 Pro Applied

Great Wall Tobacco Company (T) Limited is seeking a motivated and results-driven Customer Service / Call Center Agent to join its growing team in Tanzania. Based in Mikocheni, Dar es Salaam, the successful candidate will be responsible for supporting customers, distributors, and retailers by handling inquiries, resolving issues, coordinating orders, and maintaining excellent customer relationships. This role serves as a vital link between the company and its market, requiring a professional who can represent the brand with integrity and efficiency.

The daily duties involve answering inbound customer calls and messages, tracking orders, and coordinating logistics processes to ensure timely delivery and customer satisfaction. The agent will also be expected to maintain accurate records in CRM systems, prepare regular customer service updates, and meet specific response-time targets. This fast-paced environment requires someone who can handle complaints calmly and escalate complex issues when necessary to maintain high standards of service delivery.

Key Requirements

Female candidate aged between 25–30 years. Diploma or Bachelor’s Degree in Business Administration or a related field. Proven experience in a customer service or call center environment. Strong verbal and written communication skills in both English and Kiswahili. High level of computer literacy and proficiency in common office applications.
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