PATIENT SUPPORT ASSOCIATE @ TERALIFE
TERALIFE is seeking a dedicated and proactive individual to join our growing team as a Patient Support Associate. This role is central to our Patient Support Team, focusing primarily on telephonic sales and company-related healthcare activities. The successful candidate will be responsible for initiating outreach calls to patients, providing them with essential assistance, gathering vital health information, and addressing any concerns they may have regarding their ongoing treatments or scheduled appointments. You will serve as a bridge between the patient and our healthcare services, ensuring that every individual feels supported and well-informed through professional communication and empathy.
In addition to telephonic duties, this position involves significant outreach to new partners and field work. You will identify and connect with potential healthcare partners such as medical practitioners, private clinics, and hospitals to expand our network and enhance our patient support services. This role also requires on-ground medical outreach activities, which include visiting local clinics, distributing patient education materials, collecting patient data, and assisting in the organization of medical events. If you have at least one year of experience in the healthcare sector and possess strong communication skills in both English and Swahili, we encourage you to apply for this dynamic opportunity to improve patient care outcomes.