0 Negotiable or Not Mentioned
US, Remote
11 days ago
lucasgroupglobal.com
551 Views
Career Navigator is currently partnering with various publicly listed organizations to expand their global Customer Service and Experience teams. We are looking for dedicated Customer Service & Customer Care Specialists who can thrive in Remote, Hybrid, or On-Site environments. This is a unique opportunity to join high-growth companies and manage service operations while supporting clients across multiple channels. The role is designed for professionals who excel at resolving complex inquiries and delivering exceptional service.
The ideal candidate will be responsible for delivering exceptional customer experiences, resolving complex inquiries, and maintaining brand loyalty. You will work with CRM systems and engage with customers through phone, email, and chat. This role directly impacts customer satisfaction and retention for large-scale international organizations. Possible work arrangements include remote, hybrid, or on-site status within the United States.
Key Requirements
Professional experience in customer service, call center, or help desk environments.
Proficiency in handling inbound and outbound customer interactions.
Experience with CRM systems such as Salesforce, Zendesk, or Freshdesk.
Proven ability in issue resolution, complaint handling, and escalation management.
Skills in multichannel support including phone, email, chat, and social platforms.
Understanding of customer satisfaction metrics like CSAT, NPS, and service quality.
Strong verbal and written communication skills with high empathy.
Excellent problem-solving and critical thinking abilities.
Ability to work effectively in fast-paced, high-volume service environments.
Experience in process improvement and service optimization within support teams.
~10,000 Mentioned
USA, Remote
19 days ago
send4.uk
800 Views
Join our dynamic global team as a Customer Success / Customer Care Specialist. This role is designed for individuals who are passionate about helping customers and creating exceptional service experiences. You will be responsible for delivering outstanding support, resolving inquiries efficiently, and building strong relationships with our diverse customer base to ensure long-term satisfaction and retention. This is a unique opportunity to work in a fast-paced environment where your contributions directly impact the growth and success of the company. The salary for this position is mentioned as $120,000 – $220,000 annually.
We offer flexible remote and hybrid work opportunities. As a specialist, you will collaborate closely with internal teams to identify opportunities for enhancing customer engagement and improving the overall experience. Whether you are troubleshooting technical issues or providing guidance on product features, your goal is to provide a seamless and positive interaction at every touchpoint. We welcome candidates from various backgrounds who possess excellent communication skills and a problem-solving mindset. This role is specifically available for candidates located in the USA with remote options.
Key Requirements
Previous experience in Customer Service, Customer Success, or Customer Support roles.
Excellent verbal and written communication skills.
Strong problem-solving and analytical abilities to handle customer inquiries.
Ability to work effectively in a fast-paced, customer-focused environment.
A genuine passion for delivering exceptional service and fostering satisfaction.
Proficiency in using CRM software and modern customer support tools.
Ability to build and maintain strong professional relationships with clients.
Strong time management skills with the ability to multitask effectively.
Willingness to collaborate with internal teams to improve overall processes.
Capability to work independently in a remote or hybrid setting.
0 Negotiable or Not Mentioned
USA, Brandon
27 days ago
irionline.com
1015 Views
The Renewable Energy Support Specialist role involves a 12-month contract with a leading utility client, specifically focusing on the management and support of renewable energy programs. Based in Brandon, Florida, this hybrid position is ideal for individuals with a background in customer support, operations, or data entry who are looking to establish a career in the solar and renewable energy sector. The daily routine consists of a structured Monday through Friday schedule from 8 AM to 5 PM, moving to a hybrid format after the initial training period.
Responsibilities include the detailed review and processing of solar and renewable energy applications, managing net metering documentation, and addressing inquiries from both customers and installers via email. The specialist will utilize platforms like Microsoft Excel, Outlook, and the EECP system to ensure data accuracy and coordinate with internal teams for necessary approvals and meter installations. This role offers hands-on experience in a rapidly evolving industry, requiring strong attention to detail and excellent communication skills to succeed in a high-volume professional environment.
Key Requirements
Previous experience in customer support or operations roles.
Proven experience in data entry or high-volume application processing.
High level of proficiency in Microsoft Excel for data tracking.
Professional experience using Microsoft Outlook for business communications.
Exceptional attention to detail and a high degree of accuracy.
Ability to thrive in a high-volume, email-centric work environment.
Strong written and verbal communication skills for stakeholder interaction.
Prior experience in the utilities, solar, or renewable energy industries is highly desirable.
Capability to coordinate tasks and approvals across multiple internal departments.
Ability to commit to a 12-month contract with a consistent full-time schedule.
0 Negotiable or Not Mentioned
USA, Florida, Brandon
27 days ago
irionline.com
1760 Views
We are seeking a dedicated Renewable Energy Support Specialist for a 12-month contract role in Brandon, FL. In this hybrid position, you will play a crucial role in supporting renewable energy programs for a leading utility client. Your primary responsibilities will include reviewing and processing solar and renewable energy applications, managing net metering documentation, and ensuring the accuracy of all data entries. You will act as a key point of contact for customer and installer inquiries, managing high-volume communication through email and specialized internal platforms like EECP.
This is an excellent opportunity for professionals with experience in customer support, operations, or data entry to transition into the fast-growing green energy sector. You will coordinate closely with internal teams to facilitate meter setups and application approvals. Success in this role requires strong proficiency in Excel and Outlook, exceptional communication skills, and a keen eye for detail. Candidates must be available to work a full-time schedule from Monday to Friday, 8 AM to 5 PM, and be comfortable with a hybrid work arrangement following the initial training period.
Key Requirements
Experience in customer support, operations, or data entry processing.
Proficiency in Microsoft Excel for data management and reporting.
Proficiency in Microsoft Outlook for professional communication.
Ability to handle high-volume, email-based work environments.
Strong attention to detail for reviewing complex applications.
Excellent written and verbal communication skills.
Previous experience in the utilities or solar energy industry is a plus.
Ability to coordinate with internal teams for project approvals.
Capability to navigate and use the EECP platform effectively.
Willingness to work a standard schedule of Mon-Fri, 8 AM - 5 PM.
Legal eligibility to work under a W2 contract arrangement.