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NORDIC SCHOOL DIRECTOR TANZANIA @ CAREER OPTIONS AFRICA GROUP

~6,500,000 Mentioned Tanzania 11 days ago careeroptionsafricagroup.com 7 Applied 5 Pro Applied

The Nordic School Director in Tanzania is a pivotal leadership role responsible for overseeing the educational and operational success of the institution. The director will ensure that all educational goals are perfectly aligned with the school's strategic orientation and operational capacity. This involves high-level decision-making and acting as the primary liaison between the Board of Directors and the Trustees to ensure transparent communication and achievement of long-term objectives. The role offers a monthly basic salary of up to 6.5 million Tanzania shillings.

In addition to strategic leadership, the director is tasked with the school's financial health, including the preparation, monitoring, and regular updating of the annual budget. The successful candidate will bring a deep understanding of international pedagogical frameworks and maintain compliance with the Ministry of Education, Science and Technology (MOEST) standards in Tanzania. The candidate will be expected to lead a diverse team of educators and administrative staff to maintain high academic standards.

Key Requirements

Bachelor's Degree in Early Childhood Education (ECE), Child Development, or elementary education. Minimum of 5 years teaching experience in a recognized institution. At least 5 years of experience in a school management or leadership position. Alternative: Bachelor's degree in business, public administration, or finance with 10 years of education sector experience. Valid registration or eligibility for registration with the Ministry of Education, Science and Technology (MOEST) in Tanzania.
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QUALITY CONTROL OPERATOR (CUSTOMER SERVICE) @ CAREER OPTIONS AFRICA GROUP

~250 Mentioned Tanzania 12 days ago careeroptionsafricagroup.com 14 Applied 10 Pro Applied

Career Options Africa Group is seeking a dedicated Quality Control Operator (Customer Service) to join our team in Tanzania. This role is pivotal in ensuring the highest standards of communication and service are maintained across our call center operations. The successful candidate will be responsible for evaluating call recordings of operators, providing actionable feedback based on evaluation results, and preparing comprehensive reports that analyze performance trends. You will work closely with remote sites to ensure consistency and recommend strategies for improving operator quality and overall customer satisfaction.

In addition to monitoring and feedback, the Quality Control Operator will play a key role in identifying training needs and supporting team development. By leveraging CRM systems and analytical tools, you will transform raw data into insights that drive operational excellence. We are looking for a professional with a background in call center sales and leadership who can contribute to a culture of continuous improvement. This position offers a basic salary of USD 250 and an additional bonus of USD 100, providing a rewarding opportunity for individuals passionate about quality assurance and customer experience.

Key Requirements

At least one year of experience in call center sales environments. Previous experience in quality control, supervisor, or team lead roles. Proficiency with various CRM systems for data management. Demonstrated experience in preparing and analyzing detailed performance reports. Strong ability to evaluate call recordings and provide constructive feedback.
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