Best Talent Reach (BTR) Customer Service & Recruitment Officer at smart hope

Minimum 2+ years of experience in affiliate marketing Strong understanding of the iGaming industry Deep knowledge of the local Tanzanian market Previous experience working with agents and traffic partners Ability to develop and execute affiliate strategies Excellent relationship-building and interpersonal skills Comfortable working in a fully remote setup Data-driven approach to performance optimization Knowledge of SEO and SEM as applied to affiliates High level of organizational and time-management skills Native or professional proficiency in Swahili and English

Minimum of 3 years of professional experience in customer service roles. Proven track record in after-sales service management. Background or familiarity with heavy equipment or machinery is a major advantage. Strong leadership skills with the ability to manage and motivate a diverse team. Excellent verbal and written communication skills in English and Swahili. Advanced problem-solving capabilities and conflict resolution skills. Ability to work effectively under pressure and meet strict deadlines. Proficiency in Microsoft Office Suite and CRM software systems. High degree of integrity and professional ethics in business dealings. Strong organizational skills and attention to detail in reporting. Ability to analyze customer feedback to drive service improvements. Commitment to providing high-quality service and maintaining client loyalty.

Must be clean, neat, and caring with children Should be able to communicate in English at a basic to good level Must be respectful, disciplined, and well-mannered Must have strong childcare skills and a genuine love for children Must currently be living in Unguja (Stone Town or nearby areas) Minimum of 3+ years of professional working experience as a nanny Ability to manage children’s daily routines including feeding and sleeping Patient, friendly, and nurturing personality is essential Willingness to follow specific instructions from parents or guardians Ability to handle emergency situations calmly and effectively High level of honesty and strict respect for family privacy Must be a female candidate as per the job requirement

Certificate of Proficiency (COP) in Insurance In-depth knowledge of insurance products and services Excellent customer service and advisory skills Strong attention to detail in document processing Ability to explain complex insurance terms to clients Strong organizational and record-keeping skills High level of professional integrity and ethics Ability to assess and manage insurance risks Proficiency in administrative and database software Effective communication skills in both English and Swahili