MINING TECHNICAL COMMUNICATOR @ HR WORLD LIMITED
HR World Limited is seeking a qualified Mining Technical Communicator on behalf of their client in the automotive industry. This pivotal role involves providing comprehensive technical support to service operations and acting as a primary liaison between internal support teams and equipment manufacturers. The successful candidate will be responsible for managing product issue communication, ensuring effective coordination across mining sites, and maintaining high standards of equipment performance through detailed technical analysis.
The position requires significant travel to various mining sites to support operations and document technical issues firsthand. Beyond troubleshooting, the role includes preparing monthly product problem reports, managing failure analysis documentation, and supporting warranty negotiations. Additionally, the communicator will lead continuous improvement initiatives, mentor new staff, and ensure that all service operations strictly adhere to safety standards and customer site policies.