0 Negotiable or Not Mentioned
Kenya, Nairobi
21 hours ago
liquorsquare.co.ke
98 Views
Liquor Square is a fast-growing retail and distribution company specializing in beverages and customer-focused delivery services. We are looking for reliable, disciplined, and customer-oriented Delivery Riders to join our team and support our expanding operations. The role involves delivering customer orders promptly and efficiently within assigned routes while ensuring all orders are verified before dispatch. You will represent the brand professionally and provide top-tier service to our diverse clientele in Nairobi.
In addition to deliveries, riders are responsible for handling cash and mobile payments accurately, maintaining delivery records, and ensuring the assigned motorcycle is well-maintained and clean. You must comply with all traffic laws and company safety standards to ensure a smooth logistics process. The position offers a supportive and dynamic work environment with opportunities for growth within the company for high-performing individuals who demonstrate strong integrity and time management.
Key Requirements
Minimum KCSE certificate.
Valid Motorcycle Riding License (Class A).
At least 1–2 years’ experience in delivery riding.
Good knowledge of Nairobi and surrounding areas.
Basic smartphone skills (GPS navigation, mobile apps).
Strong integrity, reliability, and time management skills.
Ability to handle cash and mobile payments accurately and account for transactions.
Excellent customer service skills to represent the company brand professionally.
Commitment to motorcycle maintenance and basic cleanliness.
Strict adherence to all traffic laws and company safety protocols.
Ability to work in a fast-paced retail environment.
Strong communication skills for interacting with dispatchers and customers.
0 Negotiable or Not Mentioned
Kenya
5 days ago
solvoglobal.com
391 Views
The Customer Service Representative (CSR) role based in Kenya is designed for individuals who are passionate about delivering exceptional customer experiences. In this position, you will serve as the primary point of contact for customer inquiries via telephone, providing empathetic and solution-driven support. Your core responsibilities involve active listening to understand customer concerns, offering clear and accurate resolutions, and professionally handling escalations to ensure a positive resolution process. You will be expected to apply critical thinking to troubleshoot issues and approve adjustments or returns within established company guidelines while conducting necessary follow-ups to ensure full satisfaction.
Beyond direct customer support, this role emphasizes integrity and collaboration. You will maintain strict confidentiality of customer information and stay updated on all product developments, policies, and procedures. Working closely with your teammates and leadership, you will contribute to the improvement of service delivery processes and participate in ongoing training opportunities. This is an excellent opportunity for a proactive, tech-savvy individual to thrive in a fast-paced, goal-oriented environment where service excellence and accountability are highly valued.
Key Requirements
Minimum 1 year of customer service experience in call center, retail, or hospitality environments.
Strong verbal and written communication skills with a focus on de-escalation techniques.
A proactive problem-solving mindset with the ability to adapt to changing situations.
High levels of personal integrity, accountability, and reliability in handling customer data.
Ability to perform effectively in a fast-paced and goal-oriented service environment.
Tech-savvy with the proficiency to multitask across multiple software systems simultaneously.
Demonstrated ability to handle professional escalations and maintain composure under pressure.
Strong active listening skills to accurately identify and address customer needs.
Commitment to participating in ongoing training and professional development sessions.
Ability to work collaboratively within a team to improve overall service delivery processes.
Proficiency in English to interact clearly with a diverse customer base.
0 Negotiable or Not Mentioned
Kenya, Embu
8 days ago
brilliantdom.co.ke
609 Views
Brilliant Dom Company Limited is seeking a dynamic and field-oriented Retail Sales Supervisor to oversee operations in the Mountain Region, specifically based in Embu. The successful candidate will be responsible for leading and managing a dedicated team of Motorbike Sales Representatives, ensuring they meet and exceed sales targets. Key responsibilities include driving both primary and secondary sales across retail outlets, monitoring daily route adherence, and ensuring optimal product visibility and stock rotation.
This role demands a hands-on leader who thrives in a fast-paced environment and is willing to travel extensively. You will be expected to conduct regular field coaching sessions, perform detailed performance reviews, and track market trends to stay ahead of the competition. By building strong relationships with distributors and identifying new growth opportunities, you will play a pivotal role in implementing winning sales strategies and maintaining organizational discipline and reporting accuracy.
Key Requirements
Must be currently based in Embu
Ready to travel extensively across the Mountain Region
Proven experience in sales supervision (FMCG preferred)
Strong leadership and team management skills
Ability to perform under pressure and consistently hit targets
Excellent communication, problem-solving, and accountability
Bachelor’s Degree or Diploma in Business, Marketing, or related field
3–4 years’ experience in a similar role (FMCG is an added advantage)
Aggressive and results-driven with strong field execution skills
Well-versed in route management and sales discipline
Ability to build strong relationships with distributors and trade partners
~30,000 Mentioned
Kenya, Nairobi
7 days ago
morsanhr.co.ke
656 Views
Our client, a fast-growing B2B food distribution company based in Nairobi, is seeking a driven Sales Associate to join their expanding team. The company focuses on providing SMEs, including independent restaurants and corporate clients, with reliable access to essential FMCG consumables through an efficient and streamlined distribution network. The salary for this position is KES 30,000 – 35,000 (Gross) per month.
The successful candidate will be responsible for the full sales cycle, from identifying new B2B customers to managing client onboarding and maintenance. This field-based role requires someone comfortable with prospecting, pitching, and negotiating to meet revenue growth targets. Key activities include lead generation through market visits, cold calling, and using CRM tools to track performance and gather market insights regarding pricing and competition.
Key Requirements
2–4 years’ experience in sales or business development (FMCG preferred)
Proven track record in B2B sales and closing deals
Experience in hospitality or retail sectors is an added advantage
Strong negotiation, persuasion, and communication skills
Ability to manage the entire sales cycle independently
Familiarity with CRM systems and reporting tools
Highly organized, self-motivated, and target-driven
Comfortable working in a field sales environment
Ability to generate leads through cold calling and market visits
Proficiency in market research and gathering competitor insights
Strong interpersonal skills to maintain long-term client relationships
0 Negotiable or Not Mentioned
Kenya
9 days ago
pioneerinsurance.co.ke
961 Views
Pioneer Insurance is an established institution with a 96-year legacy, currently embarking on a strategic expansion to scale its operations across the region. We are seeking dynamic Business Development Officers to drive our Retail Business Channel, focusing on delivering excellence and future-oriented solutions to our diverse clientele. This is an opportunity to join a team defined by its commitment to both client success and employee growth.
The successful candidates will be stationed in various regions across Kenya, including Embu, Mombasa, Voi, Kericho, Eldoret, Homa Bay, Kisii, and Bungoma. As a Business Development Officer, you will be responsible for building high-value relationships, implementing sales-driven strategies, and contributing to the overall strategic growth of the retail channel. We are looking for self-driven professionals who can thrive in a fast-paced environment and uphold the excellence associated with the Pioneer Insurance brand.
Key Requirements
Must be a self-driven professional with a growth-oriented mindset.
Proven experience as a sales-driven strategist.
Demonstrated passion for building and maintaining high-value relationships.
Ability to drive and expand the Retail Business Channel.
Excellent communication and interpersonal skills.
Strong negotiation and closing skills.
Ability to work independently across specified regions in Kenya.
A minimum of a Bachelor’s degree in Business, Marketing, or a related field.
Deep understanding of the insurance industry and retail market dynamics.
Proficiency in sales reporting and CRM management tools.
Ability to meet and exceed monthly business development targets.
Strong organizational and time-management skills.