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FRONT OFFICE SUPERVISOR @ HOLIDAY INN NAIROBI

0 Negotiable or Not Mentioned Kenya, Nairobi 2 days ago holidayinnnairobi.com 251 Views

Holiday Inn Nairobi Two Rivers is seeking a highly motivated Front Office Supervisor to oversee our front desk operations and lead a team of service professionals. The successful candidate will ensure that all front office procedures are followed correctly, including financial controls and reporting. You will be responsible for maintaining high standards of guest service, handling complex guest situations, and ensuring a seamless experience from arrival to departure.

In this supervisory capacity, you will play a key role in training and motivating the front office staff to achieve excellence. You will coordinate daily activities, manage room inventory, and work closely with management to optimize hotel occupancy and revenue. Experience within the IHG brand is a significant advantage, as you will be representing a globally recognized hospitality standard at our Nairobi location.

Key Requirements

Minimum of 2 years' experience in a supervisory role in a four star property. Degree or Diploma in Front Office Operations or Hospitality Management. Strong leadership and team coordination skills. Good knowledge of front office procedures, reporting, and controls. Excellent guest relations and problem-solving skills. Ability to train, supervise, and motivate a team. Proficiency in Opera software system. Experience in an IHG property is an added advantage. Strong organizational and decision-making skills. Proficiency in monitoring room availability and managing inventory effectively.
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PUBLIC AREA ATTENDANT @ MORSAN HR

~24,000 Mentioned Kenya, Nairobi 7 days ago morsanhr.co.ke 830 Views

Our client is seeking a dedicated and detail-oriented Public Area Attendant to oversee and maintain the cleanliness, hygiene, and aesthetic presentation of all public spaces within their Nairobi facility. This essential role ensures that lobbies, hallways, restrooms, and outdoor areas remain safe, welcoming, and professional for both guests and staff members. Responsibilities include sanitizing high-traffic surfaces, replenishing supplies, and operating specialized cleaning equipment such as vacuum cleaners and buffers. The salary for this position is KES 24,000.

In addition to technical cleaning tasks, the ideal candidate must demonstrate a high level of integrity and professionalism when interacting with guests. The role requires proactive identification of maintenance issues, such as faulty lighting or leaks, and meticulous record-keeping of daily logs and supply usage. Successful applicants will work closely with the housekeeping team to maintain high standards of sanitation and waste disposal in accordance with established SOPs, contributing to the overall reputation of the facility.

Key Requirements

Certificate or Diploma in Housekeeping, Hospitality Management, or a related field. Minimum of 3 years of professional experience in housekeeping or public area maintenance. Strong verbal communication skills and a customer-friendly attitude for guest interactions. High level of integrity, discipline, and reliability in handling daily tasks. Physically fit and capable of managing demanding physical work and long shifts. Exceptional attention to detail regarding cleanliness and presentation standards. Ability to work independently and manage time effectively in a fast-paced environment. Willingness to work flexible hours, including evenings, weekends, and holidays. Proficiency in operating cleaning equipment like vacuum cleaners, buffers, and scrubbers. Knowledge of handling cleaning chemicals safely in compliance with MSDS standards. Ability to maintain accurate daily cleaning logs and incident reports. Proactive approach to reporting maintenance issues and environmental hazards.
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WAITER - 2 POSITIONS @ TELEPOLIS VILLAGE HOTEL

0 Negotiable or Not Mentioned Kenya, Bomet 9 days ago gmail.com 854 Views

Telepolis Village Hotel is seeking energetic and dedicated individuals to join our team as Waiters. The ideal candidates will be responsible for ensuring that all guests receive an exceptional dining experience by providing prompt and friendly service. You will be expected to take orders, serve food and beverages, and maintain a clean and organized dining area to the highest standards of the hospitality industry.

In addition to serving guests, you will collaborate with the kitchen staff to ensure orders are accurate and delivered on time. Success in this role requires a strong commitment to customer satisfaction, the ability to work effectively in a fast-paced environment, and excellent communication skills. We offer a professional working environment and the opportunity to grow within our established hotel located in Kiptenden, Bomet.

Key Requirements

Diploma in Hotel Management / Catering or related field Relevant work experience in a restaurant or hotel setting Good communication and interpersonal skills Excellent customer service skills and a friendly demeanor Ability to handle cash and process payments accurately Knowledge of food safety and hygiene regulations Physical stamina to stand and walk for long periods during shifts Ability to multitask and work under pressure during peak hours Professional appearance and a positive, proactive attitude Flexibility to work in shifts, including weekends and public holidays
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