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MARCOM MANAGER @ THE WESTIN GOA

0 Negotiable or Not Mentioned India, Goa 13 days ago marriott.com 375 Views

We are seeking a creative and detail-oriented Marketing Communications (MarCom) Manager to lead the brand narrative for The Westin Goa. In this role, you will be responsible for developing and executing comprehensive marketing strategies that encompass digital marketing, public relations, social media, and on-site activations. You will serve as the brand guardian, ensuring all communications align with the Westin and Marriott International standards.

The MarCom Manager will work closely with the leadership team to promote the hotel's outlets, spa, and guest rooms through targeted campaigns. You will manage relationships with media outlets and influencers, oversee the creation of high-quality marketing collateral, and monitor the hotel's online reputation across various platforms. This role requires a blend of creative thinking and analytical prowess to measure campaign effectiveness and ROI. Your goal is to increase brand visibility and drive engagement among our target audience both domestically and internationally.

Key Requirements

Proven experience in marketing or communications within the hospitality or luxury sector. Exceptional writing and storytelling skills in English. Experience in managing social media platforms for business purposes. Knowledge of SEO, SEM, and digital advertising platforms. Ability to manage external agencies and vendors effectively. Strong project management skills and the ability to meet tight deadlines. Creative mindset with a keen eye for design and photography. Proficiency in marketing analytics and reporting tools. Bachelor’s degree in Communications, Marketing, or a related field. Strong interpersonal skills for networking with media and stakeholders.
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SENIOR SALES MANAGER @ THE WESTIN GOA

0 Negotiable or Not Mentioned India, Delhi 13 days ago marriott.com 593 Views

The Westin Goa is expanding its sales presence and is in search of a Senior Sales Manager based in Delhi. This role focuses on maximizing revenue through the acquisition of new accounts and the retention of existing high-value clients within the Delhi territory. You will be the primary point of contact for clients, providing them with tailored solutions and ensuring a seamless booking experience for their events and stays at our Goa property.

In this senior role, you will be responsible for mentoring junior sales staff and providing insights into the Delhi market dynamics. You will work on RFP submissions, contract negotiations, and attend industry networking events to promote The Westin Goa. Your success will be measured by your ability to increase brand awareness in the capital and deliver consistent room night and banquet revenue. Coordination with the revenue management team is essential to ensure competitive pricing and maximized profitability.

Key Requirements

Extensive experience as a Sales Manager or Senior Sales Executive in a premium hotel. Deep understanding of the Delhi market and corporate segments. Ability to build and maintain long-term professional relationships. Strong written and verbal communication skills in English and Hindi. Expertise in sales forecasting and reporting. Demonstrated ability to handle high-pressure sales environments. Experience in managing group bookings and event sales. Strong organizational skills and attention to detail. Familiarity with Marriott sales systems is a significant advantage. Ability to manage travel schedules and remote work effectively.
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ASSISTANT DIRECTOR OF SALES (ADOS) @ THE WESTIN GOA

0 Negotiable or Not Mentioned India, Delhi 13 days ago marriott.com 593 Views

We are looking for a strategic and results-driven Assistant Director of Sales (ADOS) to join our team, specifically focusing on the Delhi region. This role is pivotal in driving revenue and market share for The Westin Goa by identifying new business opportunities and maintaining strong relationships with corporate clients and travel partners. You will be expected to represent the property in the Delhi market, conducting sales calls and presentations to showcase our luxury offerings.

As the ADOS, you will collaborate closely with the Director of Sales to develop and implement effective sales strategies and marketing plans. You will monitor market trends, competitor activity, and customer feedback to adapt strategies as needed. This role requires a high degree of autonomy and the ability to manage multiple accounts while consistently meeting or exceeding monthly sales targets. Travel between Delhi and Goa may be required to maintain synergy with the on-site operations team.

Key Requirements

Minimum of 5 years experience in sales within the hospitality industry. Strong network of corporate and travel trade contacts in Delhi. Proven track record of meeting and exceeding sales targets. Excellent negotiation and closing skills. Strong analytical skills to interpret market data and sales reports. Superior presentation and public speaking skills. Ability to work independently and manage a remote sales office. Proficiency in CRM software and Microsoft Office Suite. Bachelor's degree in Marketing, Business Administration, or Hospitality. Willingness to travel as required for business needs.
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ASSISTANT MANAGER FRONT OFFICE @ THE WESTIN GOA

0 Negotiable or Not Mentioned India, Goa 13 days ago marriott.com 459 Views

The Westin Goa is seeking a professional and energetic Assistant Manager for our Front Office department. The successful candidate will be responsible for overseeing the daily operations of the front desk, ensuring that all guest interactions are handled with the highest level of hospitality and efficiency. You will lead a team of receptionists and concierge staff, providing guidance and training to maintain the standards of the Westin brand.

Key responsibilities include managing guest check-ins and check-outs, handling guest complaints or special requests, and coordinating with housekeeping and maintenance to ensure room readiness. You will also be tasked with monitoring front office budgets, optimizing room occupancy, and ensuring compliance with all safety and security protocols. This position requires a strong leader who can maintain a positive work environment while driving excellence in guest services.

Key Requirements

Proven experience as an Assistant Manager or Supervisor in a luxury hotel front office. Excellent communication and interpersonal skills in English. Strong knowledge of Property Management Systems, specifically Opera. Ability to work flexible hours, including weekends and holidays. Degree or diploma in Hotel Management or a related field. Demonstrated ability to lead and motivate a diverse team. Exceptional problem-solving skills and the ability to remain calm under pressure. In-depth knowledge of customer service principles and hospitality standards. Strong organizational and multi-tasking abilities. Ability to handle financial transactions and basic accounting accurately.
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