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MANAGER – US HEALTHCARE OPERATIONS @ FUTURE TALENT ADVISORY

0 Negotiable or Not Mentioned India, Pune 26 days ago futuretalentadvisory.com 1615 Views

We are looking for a seasoned Manager for US Healthcare Operations to join our team in Pune. This role is designed for a strategic leader with over 13 years of extensive experience in MNC Insurance BPO or KPO sectors, focusing specifically on US Healthcare and Employee Benefits. The successful candidate will oversee a massive team of 100+ members, ensuring that all operational metrics and client expectations are met with precision. The position follows a hybrid work model, allowing for three weeks of remote work followed by one week of in-office collaboration per month. The compensation package for this role is competitive, offering up to ₹26 LPA with a maximum hike of 35% based on the candidate's current salary.

Key responsibilities include leading large teams and driving critical KPIs such as productivity, quality, SLAs, and attrition management. You will be tasked with partnering with global stakeholders, delivering comprehensive efficiency reports, and spearheading performance-driven initiatives. Candidates must demonstrate excellent communication and stakeholder management skills while maintaining the flexibility to work in night and afternoon shifts. This is an exceptional opportunity for a senior professional to manage complex US Healthcare operations while coaching a large workforce towards career growth and operational excellence.

Key Requirements

Minimum of 13 years of professional experience in MNC Insurance BPO or KPO environments. Deep expertise in US Healthcare operations and Employee Benefits management. Proven track record of managing a team size of 100 or more employees. Currently holding a Manager or Senior Manager role in a similar industry. Ability to work flexible schedules, specifically night and afternoon shifts. Excellent verbal and written communication skills for global stakeholder interaction. Strong experience in driving operational KPIs including productivity and quality standards. Proficiency in talent coaching, mentoring, and performance management strategies. Demonstrated ability to implement efficiency initiatives and process improvements. Ability to manage attrition and maintain high engagement levels within large teams.
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ASSOCIATE – BUSINESS DEVELOPMENT @ HAYSTACKANALYTICS

0 Negotiable or Not Mentioned India, Goa 31 days ago haystackanalytics.in 1836 Views

HaystackAnalytics, a pioneering healthtech innovator, is looking for passionate individuals to join their team as an Associate – Business Development in Goa. This field-based role is designed for those who want to kickstart their career in the dynamic intersection of healthcare and sales. You will be responsible for interacting with healthcare professionals and diagnostic laboratories to promote innovative solutions in clinical genomics and infectious disease diagnostics. This position offers a unique chance to build a strong foundation in professional sales while contributing to the growth of a cutting-edge diagnostic company. As an Associate, you will support business growth initiatives and focus on client engagement to ensure long-term partnerships. The role requires an energetic individual who is eager to learn and grow within the healthtech industry. You will gain hands-on exposure to market trends and technical product knowledge, making it an ideal starting point for Pharma and Life Sciences graduates. The work involves significant field activity, requiring candidates to be professional and possess excellent communication skills to effectively represent the company.

Key Requirements

Bachelor’s degree in Pharma, Biotechnology, Life Sciences, or related fields. Freshers are encouraged to apply. Strong communication and interpersonal skills. Energetic, professional, and eager to learn. Willingness to perform field-based roles and travel within Goa. Ability to interact effectively with healthcare professionals. Interest in the clinical genomics and diagnostics industry. Capacity to support business growth and client engagement strategies. Self-motivated with a strong foundation in sales principles. Capability to build and maintain relationships with diagnostic labs.
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