ADMIN SUPERVISOR @ TWYFORD TILE
Twyford Tile is seeking a dedicated and experienced Admin Supervisor to join their operational team in Mkuranga. This role is pivotal in ensuring the smooth day-to-day administration of the office by providing strong leadership to a team of administrative assistants, receptionists, and clerks. The successful candidate will be responsible for overseeing the entire recruitment lifecycle within the admin department, from initial hiring and onboarding to continuous training and professional development. By setting clear Key Performance Indicators (KPIs) and conducting regular performance evaluations, the Admin Supervisor will drive efficiency and maintain high standards of service throughout the department.
In addition to personnel management, the role involves significant operational and financial oversight. You will be tasked with developing and implementing office policies that streamline workflows, such as document approval processes, and managing the procurement of office supplies and equipment within strict budget constraints. The position also requires meticulous records management and the ability to serve as a central liaison between HR, Finance, and Operations departments. This ensures that internal communication remains fluid and that departmental budgets, including petty cash and annual expenses, are monitored and reported accurately to support the organization's growth.
In addition to personnel management, the role involves significant operational and financial oversight. You will be tasked with developing and implementing office policies that streamline workflows, such as document approval processes, and managing the procurement of office supplies and equipment within strict budget constraints. The position also requires meticulous records management and the ability to serve as a central liaison between HR, Finance, and Operations departments. This ensures that internal communication remains fluid and that departmental budgets, including petty cash and annual expenses, are monitored and reported accurately to support the organization's growth.
Key Requirements
Bachelor’s Degree in Business Administration or a related field.
A minimum of 4 years of professional experience in the administrative field.
Proven experience in a supervisory or team leadership role.
Strong ability to manage, train, and onboard new administrative staff.
Experience in setting and evaluating Key Performance Indicators (KPIs).
Proficiency in developing and implementing office policies and procedures.
Expertise in procurement and inventory management for office supplies.
Capability to monitor departmental budgets and manage petty cash.
High level of organization for physical and digital records management.
Excellent communication skills for liaising between HR, Finance, and Operations.
Strong problem-solving skills and the ability to distribute workloads effectively.