HEAD GUIDE @ MWIBA HOLDINGS LIMITED
Mwiba Holdings Limited, a leading Hospitality company in Tanzania, is seeking a Head Guide for its operations. This pivotal role is based in Mwiba-Maswa with potential rotation to other company properties, requiring a dedicated individual to elevate the guiding department.
The Head Guide will be responsible for developing and implementing extensive guide training programs and manuals tailored to a growing team of guides. This includes continually challenging and extending current guiding standards, conducting frequent practice walking safaris, and rifle handling sessions with suitably identified guides to enhance their experience. Collaboration with the People & Culture Department will be key in identifying and recruiting local guide candidates with comprehensive knowledge of flora, fauna, and photographic touring. The role also involves developing basic and general training manuals for new trainee guides, ensuring they are well-versed in photographic techniques and African flora and fauna.
Further responsibilities include working with management to develop new tour routes based on visitor interest, ensuring regular updates on guest etiquette during daily working sessions, and managing all guiding equipment through ordering, storing, and stock-taking. The Head Guide will also identify equipment requirements for safari vehicles and guiding departments, and in conjunction with the Mwiba Concession Manager, identify new game driving road networks. Oversight of guide allocation for all MHL properties is crucial, as is working with agents and the Arusha base office to guarantee guests have a unique and appropriately hosted experience. The role demands ensuring all guiding department projects are completed within budgets, optimizing available resources, and striving to reach the highest quality in guest expectations.
Monthly and annual report compilation, alongside budget preparation related to field guides and general work arrangements, are essential to meet company standards. Additionally, the Head Guide will collaborate with the Lodge Manager to maintain the camp's excellent standard and presentability to guests, and compile monthly reports for social media, websites, and management.
The Head Guide will be responsible for developing and implementing extensive guide training programs and manuals tailored to a growing team of guides. This includes continually challenging and extending current guiding standards, conducting frequent practice walking safaris, and rifle handling sessions with suitably identified guides to enhance their experience. Collaboration with the People & Culture Department will be key in identifying and recruiting local guide candidates with comprehensive knowledge of flora, fauna, and photographic touring. The role also involves developing basic and general training manuals for new trainee guides, ensuring they are well-versed in photographic techniques and African flora and fauna.
Further responsibilities include working with management to develop new tour routes based on visitor interest, ensuring regular updates on guest etiquette during daily working sessions, and managing all guiding equipment through ordering, storing, and stock-taking. The Head Guide will also identify equipment requirements for safari vehicles and guiding departments, and in conjunction with the Mwiba Concession Manager, identify new game driving road networks. Oversight of guide allocation for all MHL properties is crucial, as is working with agents and the Arusha base office to guarantee guests have a unique and appropriately hosted experience. The role demands ensuring all guiding department projects are completed within budgets, optimizing available resources, and striving to reach the highest quality in guest expectations.
Monthly and annual report compilation, alongside budget preparation related to field guides and general work arrangements, are essential to meet company standards. Additionally, the Head Guide will collaborate with the Lodge Manager to maintain the camp's excellent standard and presentability to guests, and compile monthly reports for social media, websites, and management.
Key Requirements
Holds Bachelor Degree, Diploma and FGASA Level III.
Proven proficiency in computerized applications including Microsoft Office Software (Word, Excel, Outlook and PowerPoint).
Over 6 years of guiding experience in luxury safari settings.
Deep knowledge of Tanzanian ecosystems.
Experience in training development.
Strong leadership skills.
Physical and mental resilience required for remote fieldwork.
Highly motivated, professional and passionate about wildlife and conservation.
Strong mentoring abilities.
Excellent communication skills.